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Assisted livingFAID #750443

Benchmark Senior Living At Haverhill Crossings

254 AMESBURY RD, HAVERHILL, MA, 01830
(978) 556-1600
109 licensed beds

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Photo of Benchmark Senior Living at Haverhill Crossings
Photo via Google · Benchmark at Haverhill Crossings
What we can show you for free.
Bed capacity
109
Care type
Assisted living
County
Essex
State
MA
Facility name
Benchmark Senior Living At Haverhill Crossings
Legal entity
B-xii Haverhill Llc
Street address
254 AMESBURY RD
City / state / ZIP
Haverhill, MA 01830
Phone
(978) 556-1600

Benchmark Senior Living At Haverhill Crossings is a licensed assisted living community in Haverhill, Massachusetts. It is licensed for 109 beds — above the median for assisted living communities in Massachusetts (84 beds).

It is one of 15 senior care facilities in Haverhill and 413 assisted living communities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Gayle Crenshaw

Regulatory standing

Licensed / certified since
1998-05-15

Services & coverage

Licensed beds
109
Licensed as
Assisted Living Residence
Memory care
Yes — dedicated memory care
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.636 ratings on Google
★★★★★Michele Howard · 2025-04-04 · via Google

“My Mom has been in the traditional care and the memory care units and I must say her level of care has been extraordinary. The staff is very attentive, caring and supportive. It was not an easy decision to move her here 1.5 years ago but the transition was made much smoother by Aaron, Meredith and the entire staff! The range of activities, socialization and engagement she’s getting have been amaz…”

★★★★★Brian Murphy · 2025-12-13 · via Google

“Both my parents have been at Benchmarks Haverhill Crossing since April 2025 and we could not be happier with their care. The staff is so kind and attentive. My parents enjoy the food options. The activities are amazing. The facilities are clean and they are currently investing in renovations that have modernized and brightened all the common areas. Any issues that have arisen have been immediately…”

★M K · 2026-06-08 · via Google

“After touring 7 assisted living communities, my grandmother chose this location. She lives independently and manages her own daily life. We were comfortable moving forward even during renovations because the original director was transparent and helpful. After selecting an apartment and preparing to sign the lease, we were told a second assessment was required. Following that assessment, we were …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered