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Nursing homeFAID #13152

Benedictine Manor of Lacrosse

2902 EAST AVENUE SOUTH, LA CROSSE, WI, 54601
(608) 788-9870
benedictineliving.org
80 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

2902 East Avenue South
La Crosse, WI 54601
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Public record summary

What we can show you for free.
Bed capacity
80
CMS facility ID
525438
Care type
Nursing home
County
La Crosse
Facility name
Benedictine Manor of Lacrosse
Street address
2902 EAST AVENUE SOUTH
City / state / ZIP
La Crosse, WI 54601
Phone
(608) 788-9870
Website
benedictineliving.org

About this facility — Benedictine Manor of Lacrosse

Benedictine Manor of Lacrosse is a Medicare/Medicaid-certified skilled nursing facility in La Crosse, Wisconsin. It is licensed for 80 beds — above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 10 senior care facilities in La Crosse and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Benedictine Manor of Lacrosse 42 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $90,784 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Benedictine Health System
Ownership type
Non profit - Corporation

Registered owners & officers

Benedictine Health System
Indirect owner · Operational control — 100% stake — since 2012
Catholic Residential Services Inc
Direct owner — 100% stake — since 1966
Bergien, Tricia
Officer — since 2016
Bowe, Tia
Director — since 2019
Bruhn, Jennifer
Director — since 2022
Carley, Gerald
Director — since 2018
Nykiel, Christine
Director — since 2012
Rymanowski, Kevin
Director — since 2014
Thompson, Leslie
Managing employee — since 2019

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-10-01
CMS overall rating
1 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$90,784 total
Last standard inspection
2025-03-05
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$390 per day (≈ $11,860/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
37% Medicaid · 4% Medicare · 59% private/other
Occupancy
74% (fiscal year 2024)
Vs. state median
4% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
80
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-18Health inspectionComplaint-triggered7 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-07-16
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-07-16
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-07-16
F-0711
D · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2026-07-16
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-16
F-0849
D · No harm foundFrom a complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2026-07-16
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-07-16
2026-01-21Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-06
8 earlier / fire-safety inspections (34 citations)
2025-03-05Health inspection3 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-03-25
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-03-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-25
2024-06-11Health inspectionComplaint-triggered1 citation
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-05-17
2024-01-11Health inspectionComplaint-triggered8 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-06
F-0610
G · Actual harmFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-06
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-02-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-06
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-02-06
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-02-06
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-02-06
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-02-06
2023-10-25Health inspectionComplaint-triggered1 citation
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-11-20
2022-12-08Health inspection4 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-01-17
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-01-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-01-17
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-01-17
2025-03-05Fire-safety inspection11 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-03-25
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-04
K-0331
D · No harm found
Construct fire resistant interior walls.
Corrected 2025-03-25
K-0343
D · No harm found
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected 2025-04-04
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-03-25
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-04
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-03-25
K-0912
E · No harm found
Have power receptacles that are properly grounded.
Corrected 2025-03-25
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-25
K-0919
F · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-03-25
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-03-25
2024-01-11Fire-safety inspection2 citations
K-0232
F · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2024-02-06
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-06
2022-12-08Fire-safety inspection4 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2023-01-17
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-01-17
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-01-17
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-02-28

Federal penalties

2026-01-21Fine$12,438
2025-03-05Fine$24,382
2024-06-11Fine$10,036
2024-01-11Fine$30,275
2023-10-25Fine$13,653
Total fines$90,784
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525438.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered