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Nursing homeFAID #13144

Hillview Health Care Ctr

3501 PARK LANE DR, LA CROSSE, WI, 54601
(608) 789-4800
37 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
37
State license
0021584
CMS facility ID
525426
Care type
Nursing home
Facility name
Hillview Health Care Ctr
Street address
3501 PARK LANE DR
City / state / ZIP
La Crosse, WI 54601
Phone
(608) 789-4800
State license #
0021584

About this facility — Hillview Health Care Ctr

Hillview Health Care Ctr is a Medicare/Medicaid-certified skilled nursing facility in La Crosse, Wisconsin. It is licensed for 37 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 10 senior care facilities in La Crosse and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillview Health Care Ctr 32 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
County of La Crosse Dba the Evergreens
Ownership type
Government - County
Administrator
Ann Eckstein

Registered owners & officers

County of La Crosse
Direct owner · Additional disclosable party — 100% stake — since 1976
Briseno, Jennifer
Operational control · Additional disclosable party — since 2021
Cogbill, Elizabeth
Operational control · Additional disclosable party — since 2019
Haskey, Kimberly
Operational control · Additional disclosable party — since 2008
Hurlbert, Karlie
Operational control · Additional disclosable party — since 2018
Kramer, Kelly
Operational control · Additional disclosable party — since 2017
Plachecki, Wanda
Operational control — since 2005

Regulatory standing

Licensed / certified since
1989-10-01
CMS overall rating
5 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-12
Nurse staffing
4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$368 per day (≈ $11,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
60% Medicaid · 7% Medicare · 33% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
10% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
37
Licensed as
CBRF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Reported monthly rate range
$6,750 – $6,750
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-02-12Health inspection4 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-06
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-03-06
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-03-06
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-03-06
2025-12-01Health inspectionComplaint-triggered1 citation
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-02
5 earlier / fire-safety inspections (27 citations)
2024-11-13Health inspection2 citations
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-04
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-04
2023-09-27Health inspection5 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-10-26
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-26
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-26
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-26
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-26
2026-02-12Fire-safety inspection10 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2026-03-06
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-03-06
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-03-06
K-0331
D · No harm found
Construct fire resistant interior walls.
Corrected 2026-03-06
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-03-06
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-03-06
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-03-06
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-03-06
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-03-06
K-0927
D · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2026-03-06
2024-11-13Fire-safety inspection4 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-12-05
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-12-05
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-12-05
2023-09-27Fire-safety inspection6 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-09-28
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-09-28
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-28
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-09-28
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-09-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525426.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered