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Nursing homeFAID #8749

Betsy Ross Rehabilitation Center

1 ELSIE STREET, ROME, NY, 13440
(315) 339-2220
120 licensed beds
★★★★★1/5CMS Five-Star overall3/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
120
CMS facility ID
335727
Care type
Nursing home
County
Oneida
Facility name
Betsy Ross Rehabilitation Center
Street address
1 ELSIE STREET
City / state / ZIP
Rome, NY 13440
Phone
(315) 339-2220

Betsy Ross Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Rome, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 6 senior care facilities in Rome and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Betsy Ross Rehabilitation Center 53 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $32,254 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Altman, Donald
Direct owner · Director — 45% stake — since 1998
Chiaraluce, Joanne
Direct owner · Director — 10% stake — since 2011
Brodock, Christine
Managing employee — since 2017
Chamberlin, Brian
Managing employee — since 2016

Regulatory standing

Licensed / certified since
1992-01-10
CMS overall rating
1 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$32,254 total
Last standard inspection
2025-06-30
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$366 per day (≈ $11,130/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 14% Medicare · 20% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
25% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-17Health inspectionComplaint-triggered2 citations
F-0573
B · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2026-05-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-05-05
2025-06-30Health inspectionComplaint-triggered6 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-26
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-26
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-26
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-08-26
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-08-26
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-08-26
6 earlier / fire-safety inspections (45 citations)
2024-02-29Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-19
2023-12-01Health inspectionComplaint-triggered7 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-01-25
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-01-25
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-25
F-0691
D · No harm found
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2024-01-25
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-01-25
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-25
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-25
2021-10-08Health inspection7 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-12-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-12-02
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-12-02
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2021-12-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-12-02
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2021-12-02
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2021-12-02
2025-06-30Fire-safety inspection8 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-08-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-08-29
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-29
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-08-29
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-08-29
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-08-29
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-08-29
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-08-29
2023-12-01Fire-safety inspection11 citations
E-0037
D · No harm found
Establish staff and initial training requirements.
Corrected 2024-01-29
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-06
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-01-29
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2024-01-29
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-02-06
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2024-01-29
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-01-29
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-20
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-01-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-09
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-02-09
2021-10-08Fire-safety inspection11 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2021-12-02
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2021-11-06
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-12-02
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2021-12-02
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-12-02
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2021-12-02
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-12-02
K-0901
E · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2021-12-02
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2021-12-02
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-12-02
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-12-02

Federal penalties

2024-02-29Fine$9,318
2023-09-18Fine$4,587
2023-09-11Fine$4,587
2023-08-21Fine$13,762
Total fines$32,254
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335727.
What people say on Google.
3.152 ratings on Google
★★★★★sa Rah · 2026-04-24 · via Google

“This is the best rehabilitation center. The therapy team is great and provide great skilled services. The activity department is fun and creative keeping the residents happy and entertained. Nursing care is compassionate and thorough.”

★Ashley Scott · 2026-01-30 · via Google

“This place is the absolute worst place you can possibly send your family. My father had to go there after his leg surgery for rehabilitation to walk again. In his first week there, he fell twice, because he was calling for someone to help him to his bathroom and no one came, so he tried getting there himself since he felt he couldnt hold it anymore. They flat out lie on their charting. My father c…”

★★★★★Lisa Bates · 2025-08-30 · via Google

“I would like to thank the entire staff at Betsy Ross Rehab for the professional, outstanding, caring, and never ending skilled care that was given to my husband while he recovered from his open heart surgery at their facility. I’m no stranger to the medical field and abundant need for top notch nurses, aides, techs , PT & OT staff, nutritional services, servers, housekeeping staff, maintenance, so…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered