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Nursing homeFAID #8648

The Grand Rehabilitation and Nursing At Rome

801 NORTH JAMES STREET, ROME, NY, 13440
(315) 337-0550
160 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Grand Rehabilitation and Nursing at Rome
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Bed capacity
160
CMS facility ID
335589
Care type
Nursing home
County
Oneida
Facility name
The Grand Rehabilitation and Nursing At Rome
Street address
801 NORTH JAMES STREET
City / state / ZIP
Rome, NY 13440
Phone
(315) 337-0550

The Grand Rehabilitation and Nursing At Rome is a Medicare/Medicaid-certified skilled nursing facility in Rome, New York. It is licensed for 160 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 6 senior care facilities in Rome and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Grand Rehabilitation and Nursing At Rome 75 times across 12 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $76,542 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
The Grand Healthcare
Ownership type
For profit - Individual

Registered owners & officers

Strauss, Jeremy
Direct owner · Director — 98% stake — since 2010
Rogers, Eric
Managing employee · Officer · Operational control — since 2018
Strauss, Jonathan
Officer · Operational control — since 2015

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1976-08-01
CMS overall rating
1 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$76,542 total
Last standard inspection
2026-04-17
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$329 per day (≈ $10,000/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 12% Medicare · 12% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
32% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
160
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-17Health inspectionComplaint-triggered11 citations
F-0610
E · No harm found
Respond appropriately to all alleged violations.
Corrected 2026-06-03
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-03
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-06-03
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-06-03
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2026-06-03
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-03
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2026-06-03
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-03
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-03
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-06-03
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-03
2025-11-05Health inspectionComplaint-triggered1 citation
F-0627
J · Immediate jeopardyFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-12-02
8 earlier / fire-safety inspections (63 citations)
2024-08-01Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-13
2024-06-28Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-27
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-08-27
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-08-27
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-27
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-08-27
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-08-27
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-08-27
F-0835
D · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-08-27
F-0920
E · No harm foundFrom a complaint
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected 2024-08-27
2023-10-25Health inspectionComplaint-triggered3 citations
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-11-15
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-15
F-0835
D · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2023-11-15
2022-08-15Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-10-07
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2022-10-07
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-10-07
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2022-10-07
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-10-07
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-10-07
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-10-07
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-10-07
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-10-07
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2022-10-07
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-10-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-10-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-09-19
2026-04-17Fire-safety inspection17 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-06-15
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-07-04
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-06-15
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2026-06-17
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2026-06-15
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-06-15
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-07-15
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-07-15
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-06-15
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-06-26
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-06-17
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-06-15
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-06-15
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-06-15
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2026-06-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-06-15
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-06-25
2024-06-28Fire-safety inspection11 citations
K-0133
F · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2024-08-26
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-08-26
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-08-26
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-08-26
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-08-26
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-08-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-08-26
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-08-26
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-08-26
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-08-26
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-08-26
2024-02-01Fire-safety inspectionComplaint-triggered1 citation
K-0521
D · No harm foundFrom a complaint
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-04-19
2022-08-15Fire-safety inspection8 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-09-30
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-10-04
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-09-30
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-09-30
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2022-09-30
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-09-30
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2022-09-30
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-09-30

Federal penalties

2025-11-05Fine$45,257
2023-10-25Fine$31,285
Total fines$76,542
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335589.
What people say on Google.
3.7112 ratings on Google
★Shaun Bryant · 2026-07-27 · via Google

“There may be a select few good people there, but the whole atmosphere and care at the facility is horrible. People are neglected with staff that don't care. Patients are calling for help and waiting for assistance such as baths, restroom breaks, and much more while being force to relieve themselves in place and/or mange pain and tolerate discomfort. Maybe it's bad management, maybe it's just staff…”

★★★★Beth Coyne · 2026-06-30 · via Google

“I ended up at The Grand for rehab following a nearly two week hospital stay. Most of the staff were wonderful. They kept close tabs on my health, gave me great wound care, and always asked me how I was doing. The facility was mobility friendly with wide hallways and kept at a comfortable temperature most days. While I couldn't attend them too often because I easily tired out, they offered seve…”

★★★James Patterson · 2026-03-15 · via Google

“The Grand is my rehab facility from March -June 2026. I was really impressed upon arrival. No staff met you at the door and intake was horrible at best. I think the recruitment proceedure needs an overhaul.they should have your meds upon arrival or within 12 hours, or arrange for patient to supply meds till everything is on board. They had no concentrator available so you get a four hour tank for…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 75 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered