Nursing homeFAID #4337
Bishop Drumm Care Center
5837 WINWOOD DRIVE, JOHNSTON, IA, 50131
(515) 270-1100
150 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Bishop Drumm Retirement Center
Public record summary
What we can show you for free.
Bed capacity
150
CMS facility ID
165448
Care type
Nursing home
County
Polk
Facility name
Bishop Drumm Care Center
Legal entity
Bishop Drumm Retirement Center
Street address
5837 WINWOOD DRIVE
City / state / ZIP
Johnston, IA 50131
Phone
(515) 270-1100
About this facility — Bishop Drumm Care Center
Bishop Drumm Care Center is a Medicare/Medicaid-certified skilled nursing facility in Johnston, Iowa. It is licensed for 150 beds — well above the median for skilled nursing facilities in Iowa (57 beds).
It is one of 8 senior care facilities in Johnston and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Bishop Drumm Care Center 100 times across 20 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $258,177 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
Robert Ritz
Parent company
Commonspirit Health
Ownership type
Non profit - Church related
Registered owners & officers
Commonspirit Health
Indirect owner · Operational control · Additional disclosable party — 100% stake — since 2016
Sylvania Franciscan Health
Direct owner · Additional disclosable party — 100% stake — since 2016
Ballard, Brenda
Operational control — since 2016
Boysen, Carey
Operational control — since 2016
Braden, Adam
Operational control · Additional disclosable party — since 2019
Cecil, Caitlin
Director · Operational control · Additional disclosable party — since 2016
Concept Rehab, Inc.
Operational control · Additional disclosable party — since 2016
Fazio, Christopher
Operational control — since 2024
Finn, Christina
Director · Operational control · Additional disclosable party — since 2016
Forvis Mazars Llp
Operational control · Additional disclosable party — since 2019
Grubbs, Stacey
Director · Operational control · Additional disclosable party — since 2016
Hanson, Scott
Operational control · Additional disclosable party — since 2016
Hazard, Ted
Director · Operational control · Additional disclosable party — since 2016
Herrera, Angela
Operational control — since 2024
Howard, Casey
Operational control · Additional disclosable party — since 2016
Iffland, Alisa
Officer · Operational control · Additional disclosable party — since 2016
Keller, Michaela
Operational control — since 2020
Lang, Trestin
Operational control — since 2024
Lipsey, Prentice
Governing body · Officer — since 2021
Longhin-howard, Joan
Operational control · Additional disclosable party — since 2016
Lucas, Gina
Additional disclosable party — since 2024
Mbanu, Terika
Governing body — since 2024
Mcfarland, Dianne
Operational control · Additional disclosable party — since 2023
Melfi, Mitch
Governing body — since 2016
Miller, Lori
Operational control — since 2016
Munroe, Kyle
Director · Operational control · Additional disclosable party — since 2016
Murriel, Shelly
Director · Operational control · Additional disclosable party — since 2016
Nagel, Jennifer
Director · Operational control · Additional disclosable party — since 2016
Naset-payne, Janet
Operational control — since 2025
Ohio Newspapers, Inc.
Operational control · Additional disclosable party — since 2011
Rebik, Mary
Operational control — since 2018
Rehmer, Heather
Officer · Operational control · Additional disclosable party — since 2024
Reliant Care Pharmacy Services Llc
Operational control · Additional disclosable party — since 2024
Snodgrass, Barbara
Director · Additional disclosable party — since 2016
Stevenson, Cassie
Additional disclosable party — since 2016
The Northern Trust Company
Operational control · Additional disclosable party — since 2016
Trosen, Ryan
Operational control — since 2024
Ulrichpinciotti Design Group, Llc
Operational control — since 2011
Wine, Matthew
Director · Operational control · Additional disclosable party — since 2016
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2002-06-01
CMS overall rating
1 of 5 stars
Health deficiencies
33 at the last standard inspection
Federal fines
$258,177 total
Last standard inspection
2025-07-21
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$350 per day (≈ $10,640/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
53% Medicaid · 4% Medicare · 43% private/other
Occupancy
72% (fiscal year 2024)
Vs. state median
2% above the IA median of $342/day — full state cost breakdown
Services & coverage
Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-11Health inspectionComplaint-triggered6 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
2026-02-18Health inspectionComplaint-triggered10 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-20
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-20
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-20
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-20
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-04-20
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2026-04-20
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-04-20
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-20
F-0865
F · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2026-04-20
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-04-20
16 earlier / fire-safety inspections (84 citations)
2025-09-17Health inspectionComplaint-triggered8 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-10-16
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-16
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-10-16
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-10-16
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-10-16
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-10-16
F-0865
F · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-10-16
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-10-16
2025-07-21Health inspectionComplaint-triggered9 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-07-30
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-30
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-30
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-30
F-0688
G · Actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-07-30
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-07-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-07-30
2025-05-29Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-11
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-11
2025-04-03Health inspectionComplaint-triggered4 citations
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-11
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-11
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-04-22
F-0925
D · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-04-22
2024-09-19Health inspectionComplaint-triggered4 citations
F-0557
E · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-10-09
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-10-09
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-09
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-09
2024-08-18Health inspectionComplaint-triggered1 citation
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-04
2024-06-27Health inspectionComplaint-triggered3 citations
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-04
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-07-24
F-0835
E · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-07-24
2024-05-03Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-17
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-17
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-17
2024-02-27Health inspectionComplaint-triggered6 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-20
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-20
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-20
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-20
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-20
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-03-20
2024-01-10Health inspectionComplaint-triggered1 citation
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-18
2023-10-09Health inspectionComplaint-triggered5 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-25
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-10-09
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-25
F-0867
E · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-10-25
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-09
2023-08-08Health inspectionComplaint-triggered4 citations
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-08-23
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-23
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-25
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-08-23
2023-06-29Health inspection17 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-07-29
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-07-29
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-07-29
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-29
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-07-29
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-07-29
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-29
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-07-29
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-25
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-08-23
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-25
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-07-29
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-07-29
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-23
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-07-29
F-0882
C · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2023-07-29
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-07-29
2025-07-21Fire-safety inspection8 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-07-28
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-07-28
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-07-28
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-28
K-0362
D · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2025-07-28
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-07-28
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-07-25
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-07-25
2024-09-19Fire-safety inspection2 citations
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-10-11
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-09-25
2023-06-29Fire-safety inspection7 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-07-11
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-06-29
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-31
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-07-11
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-07-11
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-07-11
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-07-14
Federal penalties
2025-07-21Fine$127,088
2024-09-19Fine$22,588
2024-06-27Fine$55,424
2024-02-27Fine$53,077
2025-07-21Medicare payment denial — 68 days
2025-04-03Medicare payment denial — 43 days
2024-06-27Medicare payment denial — 42 days
Total fines$258,177
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165448.
Visitor reviews
What people say on Google.
3.6★★★★★51 ratings on Google
★★★★★Heather Rehmer OH-Oregon · 2026-04-30 · via Google“I can’t say enough good things about Bishop Drumm. The food is consistently excellent—fresh, flavorful, and something residents genuinely look forward to every day. Beyond that, the life enrichment programs are truly meaningful, offering a wide range of engaging activities that bring joy, purpose, and connection to residents’ lives. What stands out the most, though, is the staff and leadership. T…”
★★★★★Ryan Fugate · 2026-03-27 · via Google“Bishop Drumm is a truly outstanding senior living community that delivers excellence across the board. From the moment you walk in, the environment feels welcoming, well-maintained, and thoughtfully designed to create comfort and peace of mind. The staff are exceptional—professional, compassionate, and consistently attentive. They treat residents with genuine respect and care, and it’s clear they…”
★★★★★Shelly Murriel · 2026-07-15 · via Google“The activity department at Bishop Drumm is fantastic! I truly enjoyed watching the smiles on the residents’ faces during their creative “car wash” activity. Staff washed the residents’ wheelchair wheels, took them through a sprinkler with bubbles, and finished the fun with ice cream. It was such a joyful, thoughtful activity, and the residents clearly loved every minute of it!❤️💜❤️💜❤️💜❤️💜❤️💜❤…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 100 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1497726012
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered