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Nursing homeFAID #4346

Karen Acres Care Center

3605 ELM DRIVE, URBANDALE, IA, 50322
(515) 276-4969
35 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
35
CMS facility ID
165460
Care type
Nursing home
County
Polk
Facility name
Karen Acres Care Center
Street address
3605 ELM DRIVE
City / state / ZIP
Urbandale, IA 50322
Phone
(515) 276-4969

About this facility — Karen Acres Care Center

Karen Acres Care Center is a Medicare/Medicaid-certified skilled nursing facility in Urbandale, Iowa. It is licensed for 35 beds — below the median for skilled nursing facilities in Iowa (57 beds).

It is one of 11 senior care facilities in Urbandale and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Karen Acres Care Center 20 times across 10 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Even, Crystal
Direct owner · Officer · Additional disclosable party — 50% stake — since 2013
Lange, Randall
Direct owner · Officer · Additional disclosable party — 50% stake — since 1998
Bcg Holdings Inc
Additional disclosable party — since 2024
Blue Stone Therapy Inc
Additional disclosable party — since 2024
Booker, Janyia
Operational control — since 2025
Brighton Consulting Group Llc
Additional disclosable party — since 2024
Careserv Technologies Llc
Additional disclosable party — since 2018
Cattail Bcg Llc
Additional disclosable party — since 2024
Cattail Inc
Additional disclosable party — since 2024
Dayton, John
Operational control — since 2021
Denman Cpa Llp
Additional disclosable party — since 2011
Ecsi Inc
Additional disclosable party — since 2024
Grx Holdings, Llc
Additional disclosable party — since 2018
Harned, Pamela
Operational control · Additional disclosable party — since 2016
Health Technologies, Inc
Additional disclosable party — since 2023
Iowa Health Care Association
Additional disclosable party — since 2024
Moulton, Christopher
Operational control — since 2015
Oconner, Michael
Operational control · Additional disclosable party — since 2015
Waltersdorf, Myra
Operational control — since 2024

Regulatory standing

Licensed / certified since
2002-06-01
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-11
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$351 per day (≈ $10,670/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
22% Medicaid · 17% Medicare · 61% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
3% above the IA median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
35
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-22Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-23
2025-11-25Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-26
7 earlier / fire-safety inspections (18 citations)
2025-06-11Health inspection1 citation
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-12
2024-07-07Health inspectionComplaint-triggered5 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-10
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-10
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-07-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-10
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-07-10
2024-03-12Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-26
2023-10-12Health inspection2 citations
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-25
2025-06-11Fire-safety inspection2 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-06-13
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-13
2024-07-07Fire-safety inspection3 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-23
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-07-19
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-07-19
2023-10-12Fire-safety inspection4 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-10-19
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2023-10-25
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-10-19
K-0362
F · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-10-19
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165460.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered