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Nursing homeFAID #7503

Brendan House

350 CONWAY DR, KALISPELL, MT, 59901

(406) 751-6500

www.logan.org/location/logan-health-brendan-house

110 licensed beds

CMS rates Brendan House 2 out of 5 overall. Federal inspectors issued 44 citations across 9 inspections in the last three years, with $56,940 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections4/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Logan Health Brendan House

Address

350 Conway Dr

Kalispell, MT 59901

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Public record summary

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Bed capacity

110

CMS facility ID

275109

Care type

Nursing home

County

Flathead

Facility name

Brendan House

Street address

350 CONWAY DR

City / state / ZIP

Kalispell, MT 59901

Phone

(406) 751-6500

Website

www.logan.org/location/logan-health-brendan-house

About this facility — Brendan House

Brendan House is a Medicare/Medicaid-certified skilled nursing facility in Kalispell, Montana. It is licensed for 110 beds — above the median for skilled nursing facilities in Montana (75 beds).

It is one of 12 senior care facilities in Kalispell and 62 skilled nursing facilities across Montana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Brendan House 44 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $56,940 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Mtwy Health

Direct owner — 100% stake — since 1984

Bartholomew, Craig

Governing body · Director — since 2023

Bennett, Donald

Director — since 2022

Bilau, Kelly

Operational control · Additional disclosable party — since 2013

Burke, Brigid

Operational control · Additional disclosable party — since 2024

Cook, Keith

Governing body · Director — since 2023

Duncan, Heidi

Governing body · Director — since 2023

Goguen, Michael

Governing body · Director — since 2023

Gordon, Alice

Governing body · Director — since 2023

Harris, Michelle

Governing body · Director — since 2023

Kaptanian, Melissa

Governing body · Director — since 2023

Karas, Jane

Governing body · Director — since 2023

Layton, Ellen

Officer — since 2024

Matosich, Bonnie

Director — since 2020

Neff, Josh

Director · Officer — since 2026

Nystuen, Robert

Director — since 2022

Ott, Justin

Officer — since 2024

Perser, Karen

Director — since 2019

Pilgrim, Patti

Officer — since 2025

Ray, Thomas

Director — since 2021

Robbins, Anna

Officer · Operational control · Additional disclosable party — since 2023

Rooney, Jenny

Operational control — since 2026

Seger, Clinton

Director · Officer — since 2023

Short, Daniel

Operational control · Additional disclosable party — since 2026

Siomos, Vassilis

Director — since 2022

Stout Paterson, Courtney

Director — since 2019

Vanterpool, Amy

Operational control — since 2024

Regulatory standing

Licensed / certified since

1985-04-17

CMS overall rating

2 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$56,940 total

Last standard inspection

2026-07-30

Nurse staffing

5.0 hours per resident per day

Services & coverage

Licensed beds

110

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 9:00 AM – 8:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-30Health inspectionComplaint-triggered7 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-09-01

F-0580

E · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-09-01

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-12

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-09-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-09-01

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-09-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-09-01

2025-07-17Health inspectionComplaint-triggered16 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-31

F-0554

E · No harm foundFrom a complaint

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-31

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-31

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-08-31

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-08-31

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-08-31

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-31

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-08-31

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-08-31

F-0692

G · Actual harm

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-08-31

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-08-31

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-31

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-31

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-31

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-08-31

4 earlier / fire-safety inspections (21 citations)

2024-08-29Health inspectionComplaint-triggered8 citations

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-11

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-10-04

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-11

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-10-11

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-11

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-10-11

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-11

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-11

2026-07-30Fire-safety inspection6 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-09-01

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2026-09-01

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-09-01

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-09-01

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-09-01

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-09-01

2025-07-17Fire-safety inspection3 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-08-27

K-0300

E · No harm found

Meet other general requirements that are deficient.

Corrected 2025-08-31

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-31

2024-08-29Fire-safety inspection4 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-10-11

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-10-11

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-10-11

K-0300

D · No harm found

Meet other general requirements that are deficient.

Corrected 2024-10-11

Federal penalties

2025-07-17Fine$56,940

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 275109.

Quality of care & staffing

How it compares in Montana.

Inspection citations, 3 years

More than 56% of nursing homes in the state

State median: 41

Federal fines, 3 years

$56,940

More than 71% of nursing homes in the state

State median: $27,405

Nurse staffing, hours per resident per day

5.0

Higher than 82% of nursing homes in the state

State median: 3.8

Nursing staff turnover, annual

58%

Higher than 64% of nursing homes in the state

State median: 56%

Resident outcomes

On 21 federal quality measures, this facility does better than the Montana average on 6 and worse on 11. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	23.6%	18.5%	13.5%	Worse than state
Lose too much weight	6.3%	6.4%	5.1%	Near state average
With a catheter inserted and left in their bladder	4.7%	2.0%	0.7%	Worse than state
With a urinary tract infection	1.0%	3.0%	1.5%	Better than state
Have depressive symptoms	4.0%	6.3%	13.5%	Better than state
Were physically restrained	0.3%	0.6%	0.1%	Better than state
Experiencing one or more falls with major injury	7.3%	4.4%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.1%	96.7%	93.7%	Near state average
Ability to walk independently worsened	22.8%	16.1%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	18.9%	15.4%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	97.7%	94.0%	95.3%	Near state average
With pressure ulcers	13.0%	6.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	27.3%	22.1%	18.3%	Worse than state
Received an antipsychotic medication	25.0%	20.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.19	1.39	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.70	2.08	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	92.9%	84.1%	82.3%	Better than state
Newly received an antipsychotic medication	3.4%	1.2%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	77.6%	76.7%	80.1%	Near state average
Were rehospitalized after a nursing home admission	23.1%	20.2%	23.4%	Worse than state
Had an outpatient emergency department visit	17.8%	13.1%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0580 3 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0554 2 inspections. Allow residents to self-administer drugs if determined clinically appropriate.
F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
K-0211 2 inspections. Keep aisles, corridors, and exits free of obstruction in case of emergency.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.

Verify & compare

Where to check, and what's nearby.

Who to contact in Montana

Licensing: Montana Department of Public Health and Human Services, Office of Inspector General, Certification Bureau
File a complaint: Online
Long-Term Care Ombudsman: 800-332-2272. A free advocate for residents and families.
Adult Protective Services: 844-277-9300. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Logan Health Medical Center, about 0.3 miles. CMS rating 3 of 5.
Logan Health - Whitefish, about 12 miles. CMS rating 3 of 5.
Providence St Joseph Medical Center, about 37 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Kalispell Rehabilitation and Nursing, Kalispell, about 0.3 miles. CMS rating 1 of 5.
Immanuel Skilled Care Center, Kalispell, about 0.5 miles. CMS rating 5 of 5.
Montana Veterans Home N H, Columbia Falls, about 12 miles. CMS rating 3 of 5.
Polson Health & Rehabilitation Center, Polson, about 38 miles. CMS rating 4 of 5.
Hot Springs Health & Rehabilitation Center, Hot Springs, about 45 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

2.716 ratings on Google

★Shawn Bergman · 2026-05-08 · via Google
“It’s not all bad there. They really helped me get stronger to care for myself when I could not. The night CNA’s are so professional and incredibly sweet and empathetic. Jenna, Dee, Rae you guys are the best and made my stay there so tolerable. I will remember how helpful and kind you all were. ….”

★Angela Rios · 2026-02-16 · via Google
“Grandmother was admitted for recovery here and the entire process was a nightmare. She went almost 14 days without so much as a sponge bath, was repeatedly left to go hungry because caretakers would "forget" to bring her tray and she was forced to sleep in dirty bedding that my mother and I had to change ourselves despite asking repeatedly to have it done by staff. The facility is dirty and underm…”

★E M · 2025-07-03 · via Google
“Some aids are very kind, but those who are are few and far between and overworked. My aunt was admitted for long-term stay and during that time she was left well over a week without being bathed on numerous occasions, important medications were repeatedly late or "forgotten" entirely. Not to mention that she'd have accidents and would be left to sit in soiled clothes for hours. The food is not at …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Owners' other facilities

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Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

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Source

Secretary of State filings

Entity & officer search

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PACER federal dockets

pacer.uscourts.gov

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