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Nursing homeFAID #7498

Montana Veterans Home N H

400 VETERANS DR, COLUMBIA FALLS, MT, 59912

(406) 892-3256

105 licensed beds

CMS rates Montana Veterans Home N H 3 out of 5 overall. Federal inspectors issued 23 citations across 8 inspections in the last three years, with $92,456 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · M Manning

Address

400 Veterans Dr

Columbia Falls, MT 59912

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Public record summary

What we can show you for free.

Bed capacity

105

CMS facility ID

275100

Care type

Nursing home

County

Flathead

Facility name

Montana Veterans Home N H

Street address

400 VETERANS DR

City / state / ZIP

Columbia Falls, MT 59912

Phone

(406) 892-3256

Website

mt.gov

About this facility — Montana Veterans Home N H

Montana Veterans Home N H is a Medicare/Medicaid-certified skilled nursing facility in Columbia Falls, Montana. It is licensed for 105 beds — above the median for skilled nursing facilities in Montana (75 beds).

It is one of 4 senior care facilities in Columbia Falls and 62 skilled nursing facilities across Montana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Montana Veterans Home N H 23 times across 8 inspections in the last three years, and CMS has imposed $92,456 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - State

Registered owners & officers

Roope, Stacy

Operational control — since 2016

State of Montana

Operational control — since 1989

Underdahl, Joren

Director · Operational control — since 2009

Regulatory standing

Licensed / certified since

1982-01-07

CMS overall rating

3 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$92,456 total

Last standard inspection

2024-07-18

Nurse staffing

5.8 hours per resident per day

Services & coverage

Licensed beds

105

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-08-13Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-08-19Health inspectionComplaint-triggered3 citations

F-0600

K · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-09-25

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-09-16

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-16

6 earlier / fire-safety inspections (19 citations)

2024-07-18Health inspection1 citation

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-09-12

2023-06-22Health inspection5 citations

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-03-31

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-08-29

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-08-29

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-08-29

F-0761

F · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-29

2022-07-07Health inspection6 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-08-28

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2022-08-28

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-08-28

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-08-28

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2022-08-28

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-08-28

2024-07-18Fire-safety inspection3 citations

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-09-12

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-09-12

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-12

2023-06-22Fire-safety inspection1 citation

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-08-24

2022-07-07Fire-safety inspection3 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-09-15

K-0347

D · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2022-09-15

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-09-15

Federal penalties

2025-08-19Fine$92,456

2025-08-19Medicare payment denial — 5 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 275100.

Quality of care & staffing

How it compares in Montana.

Inspection citations, 3 years

More than 13% of nursing homes in the state

State median: 41

Federal fines, 3 years

$92,456

More than 81% of nursing homes in the state

State median: $27,405

Nurse staffing, hours per resident per day

5.8

Higher than 92% of nursing homes in the state

State median: 3.8

Nursing staff turnover, annual

40%

Higher than 9% of nursing homes in the state

State median: 56%

Resident outcomes

On 17 federal quality measures, this facility does better than the Montana average on 10 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	20.1%	18.5%	13.5%	Near state average
Lose too much weight	5.4%	6.4%	5.1%	Better than state
With a catheter inserted and left in their bladder	6.2%	2.0%	0.7%	Worse than state
With a urinary tract infection	2.9%	3.0%	1.5%	Near state average
Have depressive symptoms	0.0%	6.3%	13.5%	Better than state
Were physically restrained	0.0%	0.6%	0.1%	Better than state
Experiencing one or more falls with major injury	3.5%	4.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.7%	96.7%	93.7%	Near state average
Ability to walk independently worsened	8.7%	16.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	20.4%	15.4%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	94.0%	95.3%	Near state average
With pressure ulcers	1.7%	6.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	16.7%	22.1%	18.3%	Better than state
Received an antipsychotic medication	32.9%	20.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	0.79	1.39	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.06	2.08	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	96.9%	84.1%	82.3%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0600 4 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0610 2 inspections. Respond appropriately to all alleged violations.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0582 2 inspections. Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Verify & compare

Where to check, and what's nearby.

Who to contact in Montana

Licensing: Montana Department of Public Health and Human Services, Office of Inspector General, Certification Bureau
File a complaint: Online
Long-Term Care Ombudsman: 800-332-2272. A free advocate for residents and families.
Adult Protective Services: 844-277-9300. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Logan Health - Whitefish, about 6.5 miles. CMS rating 3 of 5.
Logan Health Medical Center, about 12 miles. CMS rating 3 of 5.
Providence St Joseph Medical Center, about 47 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Kalispell Rehabilitation and Nursing, Kalispell, about 12 miles. CMS rating 1 of 5.
Immanuel Skilled Care Center, Kalispell, about 12 miles. CMS rating 5 of 5.
Brendan House, Kalispell, about 12 miles. CMS rating 2 of 5.
Blackfeet Care Center, Browning, about 47 miles. CMS rating 1 of 5.
Polson Health & Rehabilitation Center, Polson, about 47 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.612 ratings on Google

★★★★★Nancy Mariner · 2022-12-06 · via Google
“Wonderful place for our Veterans and spouses. They are well taken care of and Honored by the Staff. Beautiful Place and Wonderful Property. Lots of walk ways, and raised gardens for those that what to grow their favorites. One day I will live there.”

★★★★★Nichole Delong · 2026-07-08 · via Google
“This place has great care. Such amazing staff, wonderful volunteers and a lot of love for the Veterans. The activities and events this place plans for the Veterans and their families, is really wonderful. I watch the staff and volunteers during these events. The way they interact with the Veterans is so loving. It brings some normalcy to their lives. The grounds are really nice, well kept and many…”

★★★★★Steven R. Anderson · 2026-04-09 · via Google
“there many veterans are took well cares by the professional veterans doctors and nurses, the outside building had done by maintenance workers also inside the building by professional custodians.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered