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Nursing homeFAID #11795

Buchanan Place

902 BUCHANAN RD, NEW TAZEWELL, TN, 37825
(423) 626-8215
134 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of BUCHANAN PLACE
Photo via Google · Buchanan Place Health and Rehabilitation
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Bed capacity
134
CMS facility ID
445156
Care type
Nursing home
County
Claiborne
Facility name
Buchanan Place
Street address
902 BUCHANAN RD
City / state / ZIP
New Tazewell, TN 37825
Phone
(423) 626-8215

Buchanan Place is a Medicare/Medicaid-certified skilled nursing facility in New Tazewell, Tennessee. It is licensed for 134 beds — above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 2 senior care facilities in New Tazewell and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Buchanan Place 30 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,021 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Exceptional Living Centers
Ownership type
For profit - Corporation

Registered owners & officers

Medical Rehabilitation Centers, Llc
Direct owner — 100% stake — since 2023
Campbell, Brenda
Operational control · Additional disclosable party — since 2023
Debusk, Charles
Governing body · Operational control · Additional disclosable party — since 2023
Jones, Jodie
Governing body · Operational control · Additional disclosable party — since 2024
Lexington Health Management Llc
Indirect owner — since 2023
Watts, Amy
Indirect owner — since 2023
Watts, Walter
Indirect owner · Officer · Additional disclosable party — since 2023

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1983-02-10
CMS overall rating
2 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$8,021 total
Last standard inspection
2026-06-24
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$287 per day (≈ $8,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 4% Medicare · 16% private/other
Occupancy
64% (fiscal year 2023)
Vs. state median
22% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
134
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-24Health inspection3 citations
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-07-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-07-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-07-22
2026-04-15Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-05
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-05
6 earlier / fire-safety inspections (25 citations)
2024-05-10Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-06-19
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-19
F-0756
E · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-06-19
2022-06-29Health inspection7 citations
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2022-08-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-08-03
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-08-03
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-08-03
F-0729
D · No harm found
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected 2022-08-03
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-03
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-08-12
2019-06-25Health inspection3 citations
F-0661
C · No harm found
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2019-07-14
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2019-07-14
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-07-14
2026-06-24Fire-safety inspection1 citation
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-07-22
2022-06-29Fire-safety inspection8 citations
E-0006
D · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-07-29
E-0030
D · No harm found
List the names and contact information of those in the facility.
Corrected 2022-07-29
E-0036
E · No harm found
Establish emergency prep training and testing.
Corrected 2022-07-29
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2022-07-29
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2022-06-30
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-06-30
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-07-29
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-07-29
2019-06-25Fire-safety inspection3 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-07-14
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-07-14
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-07-14

Federal penalties

2024-05-10Fine$8,021
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445156.
What people say on Google.
3.535 ratings on Google
★Yolanda Henderson · 2026-07-20 · via Google

“Total incompetence! I would not recommend this place to anyone. My precious brother caught Covid- 19 not once , but twice. He also contracted Sepsis , not once but twice. Which last episode took his life! Anytime you question or ask how this can happen, they always manage to put blame on patient somehow. Yes, my brother had dementia, but that's no fault of his to be allowed to get UTI's constan…”

★★★★★Penny Scott · 2026-02-07 · via Google

“I have to say this is a wonderful place to take care of your loved ones . My husband had to be placed in a nursing home . This was the first one I called here in New tazewell. I didn't know what to expect when I got there . I hoped it would be clean and the people caring. Well I'm very pleased with the care and the people that work there I can't say enough about it . It's very clean ,I highly reco…”

★Bernie Grubbs · 2026-05-16 · via Google

“Lazy cna’s Noah is a lazy nurse, whenever Ive visited my family I’ve seen other residents soaked in urine, he is rough and mean to them. The other nurses seem lovely except him. Step up Buchanan place.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered