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Nursing homeFAID #11877

Ridgeview Terrace of Life Care

165 COFFEY LANE PO BOX 26, RUTLEDGE, TN, 37861
(865) 828-5295
132 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Ridgeview Terrace of Life Care

Address

165 Coffey Lane Po Box 26
Rutledge, TN 37861
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What we can show you for free.
Bed capacity
132
CMS facility ID
445300
Care type
Nursing home
County
Grainger
Facility name
Ridgeview Terrace of Life Care
Street address
165 COFFEY LANE PO BOX 26
City / state / ZIP
Rutledge, TN 37861
Phone
(865) 828-5295
Website

Ridgeview Terrace of Life Care is a Medicare/Medicaid-certified skilled nursing facility in Rutledge, Tennessee. It is licensed for 132 beds — above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 1 senior care facility in Rutledge and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ridgeview Terrace of Life Care 12 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Cross, Cindy
Officer — since 1994
Fletcher, Todd
Director · Officer · Operational control — since 2020
Henderson, Jennifer E.
Governing body · Operational control · Additional disclosable party — since 2016
Henry, Terry
Officer — since 1999
Lay, Lisa
Director · Officer · Operational control — since 2017
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 1994
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Director · Officer · Operational control · Additional disclosable party — since 1976
Solomon, Jennifer
Governing body · Operational control — since 2019
Swanker, Richard
Director · Officer · Operational control — since 2011
Thurmond, Joan
Officer — since 2000
Williams, Christina
Governing body · Operational control — since 2023
Witherspoon, Nancy
Operational control · Additional disclosable party — since 2022
Ziegler, James
Director · Officer · Operational control — since 1999

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-10-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-29
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$324 per day (≈ $9,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
67% Medicaid · 10% Medicare · 23% private/other
Occupancy
61% (fiscal year 2023)
Vs. state median
12% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
132
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-05-29Health inspectionComplaint-triggered4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-06-23
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-23
F-0813
D · No harm foundFood safetyFrom a complaint
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2025-06-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-23
2022-04-13Health inspection7 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-05-28
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-05-28
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-05-28
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-05-28
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2022-05-28
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-05-28
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2022-05-28
1 earlier / fire-safety inspection (1 citation)
2019-07-02Fire-safety inspection1 citation
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2019-08-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445300.
What people say on Google.
4.648 ratings on Google
★★★★★Amanda Bales · 2026-07-08 · via Google

“Our family will always be grateful for the kindness, compassion, and dignity the staff showed my mother during her stay. From the moment she arrived, she was treated with genuine care and respect, and it brought us so much comfort during a difficult time. Every member of the team—from the nurses and aides to the therapists and support staff—went above and beyond to make sure she was comfortable an…”

★★★★★Lynne Tuttle · 2026-07-08 · via Google

“If I could give more than five stars, I would. During my stay, I was treated with kindness, patience, and respect every single day. The nurses, aides, therapists, and staff always made me feel safe, comfortable, and cared for. Everyone took the time to listen to me, answer my questions, and make sure I had everything I needed. Their compassion and encouragement helped me through a difficult time, …”

★★★★★Richie Myers Outdoors · 2026-05-03 · via Google

“The staff at Ridgeview has always been so helpful and nice. I thought the woman her name is Penny is went with Christine to KOC and she was so professional and nice she helped a lot. But everyone is so nice and they all do the little extra to help out. Thanks So much.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 12 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered