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Nursing homeFAID #5703

Care One At Northampton

548 ELM STREET, NORTHAMPTON, MA, 01060
(413) 586-3150
125 licensed beds

CMS rates Care One At Northampton 4 out of 5 overall. Federal inspectors issued 21 citations across 8 inspections in the last three years, with $39,819 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · CareOne at Northampton
What we can show you for free.
Bed capacity
125
CMS facility ID
225257
Care type
Nursing home
County
Hampshire
Facility name
Care One At Northampton
Street address
548 ELM STREET
City / state / ZIP
Northampton, MA 01060
Phone
(413) 586-3150

Care One At Northampton is a Medicare/Medicaid-certified skilled nursing facility in Northampton, Massachusetts. It is licensed for 125 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in Northampton and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Careone, a group of 37 facilities on this site.

Federal inspectors have cited Care One At Northampton 21 times across 8 inspections in the last three years, and CMS has imposed $39,819 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Careone
Ownership type
For profit - Limited Liability company

Registered owners & officers

Baruch, David
Managing employee · Officer — since 2021
Care Realty, Llc
Indirect owner — since 2002
Des-i 2016 Grat
Indirect owner — since 2021
Healthbridge Management Llc
Operational control — since 2003
Straus, Daniel
Indirect owner — since 2003
Thci of Massachusetts, Llc
Direct owner — since 2003

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-02-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$39,819 total
Last standard inspection
2025-12-19
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$632 per day (≈ $19,210/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 13% Medicare · 22% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
29% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-12-19Health inspection4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-02-02
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-02-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-02
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-02-02
2025-02-20Health inspectionComplaint-triggered2 citations
F-0580
G · Actual harmFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-03-19
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-03-19
3 earlier / fire-safety inspections (15 citations)
2025-02-04Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-29
F-0656
G · Actual harmFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-29
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-29
2024-09-03Health inspection4 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-09-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-09-30
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-30
2023-05-30Health inspection8 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-06-16
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-06-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-16
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-06-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-16
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-06-16
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-06-16
F-0909
F · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2023-06-16

Federal penalties

2025-02-20Fine$31,031
2025-02-04Fine$8,788
Total fines$39,819
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225257.
How it compares in Massachusetts.
Inspection citations, 3 years
21
More than 21% of nursing homes in the state
State median: 36
Federal fines, 3 years
$39,819
More than 79% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.7
Higher than 48% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
46%
Higher than 80% of nursing homes in the state
State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 15 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased3.0%15.8%13.5%Better than state
Lose too much weight3.0%5.0%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.7%0.7%Better than state
With a urinary tract infection1.0%1.7%1.5%Better than state
Have depressive symptoms2.4%17.4%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury1.4%3.4%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine98.0%92.9%93.7%Near state average
Ability to walk independently worsened3.2%13.9%12.7%Better than state
Received an antianxiety or hypnotic medication12.5%19.5%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine95.2%93.5%95.3%Near state average
With pressure ulcers3.7%4.2%4.5%Better than state
With new or worsened bowel or bladder incontinence20.5%20.4%18.3%Near state average
Received an antipsychotic medication15.9%21.5%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.151.841.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.011.451.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine88.3%78.9%82.3%Better than state
Newly received an antipsychotic medication1.1%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine77.6%78.1%80.1%Near state average
Were rehospitalized after a nursing home admission28.5%25.7%23.4%Worse than state
Had an outpatient emergency department visit13.8%11.8%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0842 3 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

What its owners also hold

  • Care Realty, Llc has an ownership stake on file at 20 nursing homes, averaging 3.3 of 5 on CMS's overall rating.
  • Des-i 2016 Grat has an ownership stake on file at 18 nursing homes, averaging 3.3 of 5 on CMS's overall rating.
  • Thci of Massachusetts, Llc has an ownership stake on file at 15 nursing homes, averaging 3.3 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Massachusetts

  • Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
  • File a complaint: 800-462-5540 · Online
  • Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
  • Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Cooley Dickinson Hospital Inc,the, about 0.4 miles. CMS rating 2 of 5.
  • Holyoke Medical Center, about 9.0 miles. CMS rating 4 of 5.
  • Baystate Medical Center, about 15 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.5113 ratings on Google
★★★★★Rose Hebeler · 2026-03-04 · via Google

“My mother received excellent service at Care One at Northampton. Personal and professional staff. She was kept comfortable and surrounded by exceptional care. An extra 'thank you' to Jim, Scott, and Kaitlyn for their communication and organization capabilities. Highly recommend!”

★★★★★Holyoke Colleens · 2026-02-13 · via Google

“My mom Bea Rose started her journey at CareOne in Northampton on the Rehab floor after a fall resulting in a shoulder fracture at her Assisted Living Memory Care facility. The staff on the rehab floor are wonderful & very professional. The care she received was excellent. The SW was aware of our plan not to send her back to the facility after recovery. They offered us a LTC bed on Federal 2. …”

★Christine Goddard · 2026-04-13 · via Google

“I wouldn’t send my worst enemy to this facility!!!! As soon as I exited the elevator I was immediately hit with an overwhelming smell of urine. As I got closer to my loved ones room I could see how run down and dirty this place is. Once in my loved ones room I witnessed furniture that looked as if it came from a dump, lots of remnants of food under a bed and all over the room, dirt and dustballs …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered