Home›Browse›Massachusetts›East Longmeadow›Care One At Redstone

Nursing homeFAID #5733

Care One At Redstone

135 BENTON DRIVE, EAST LONGMEADOW, MA, 01028

(413) 695-7866

care-one.com

254 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · CareOne at Redstone

Address

135 Benton Drive

East Longmeadow, MA 01028

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Public record summary

What we can show you for free.

Bed capacity

254

CMS facility ID

225299

Care type

Nursing home

County

Hampden

Facility name

Care One At Redstone

Street address

135 BENTON DRIVE

City / state / ZIP

East Longmeadow, MA 01028

Phone

(413) 695-7866

Website

care-one.com

About this facility — Care One At Redstone

Care One At Redstone is a Medicare/Medicaid-certified skilled nursing facility in East Longmeadow, Massachusetts. It is licensed for 254 beds — well above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in East Longmeadow and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Care One At Redstone 65 times across 12 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $16,720 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Careone

Ownership type

For profit - Limited Liability company

Registered owners & officers

Baruch, David

Managing employee · Officer — since 2021

Care Realty, Llc

Indirect owner — since 2002

Des-i 2016 Grat

Indirect owner — since 2021

Healthbridge Management Llc

Operational control — since 2003

Straus, Daniel

Indirect owner — since 2003

Thci of Massachusetts, Llc

Direct owner — since 2003

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-05-28

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$16,720 total

Last standard inspection

2025-08-20

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$663 per day (≈ $20,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 11% Medicare · 23% private/other

Occupancy

68% (fiscal year 2023)

Vs. state median

36% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

254

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-31Health inspectionComplaint-triggered1 citation

F-0773

D · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2026-02-11

2025-10-22Health inspectionComplaint-triggered1 citation

F-0806

G · Actual harmFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-09-20

10 earlier / fire-safety inspections (63 citations)

2025-08-20Health inspection7 citations

F-0584

B · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-09-12

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-09-12

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-12

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2025-09-12

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-09-12

F-0800

D · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2025-09-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-12

2025-06-25Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-05-02

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-02

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-05-02

2025-04-03Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-02

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-02

2024-06-06Health inspection14 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-07-16

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-16

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-07-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-16

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-07-16

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-07-16

F-0697

E · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-07-16

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-07-16

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-07-16

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-07-16

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-16

F-0773

D · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-07-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-16

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-16

2024-01-17Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-13

2023-11-06Health inspectionComplaint-triggered2 citations

F-0622

E · No harm foundFrom a complaint

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-11-30

F-0623

E · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-11-30

2023-02-07Health inspection20 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-03-20

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-03-20

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-03-20

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-03-20

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-31

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-03-20

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-03-20

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-03-20

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2023-03-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-20

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-03-20

F-0692

G · Actual harm

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-03-20

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-03-20

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-03-20

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-03-31

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-03-20

F-0761

D · No harm found

Corrected 2023-03-20

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-03-20

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-03-20

F-0909

F · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-03-20

2025-08-20Fire-safety inspection2 citations

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-09-12

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-12

2024-06-06Fire-safety inspection9 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-06-30

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-06-30

E-0026

D · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2024-06-30

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2024-06-30

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-06-30

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-06-30

K-0531

D · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-06-30

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-06-30

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-06-30

2023-02-07Fire-safety inspection3 citations

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2023-03-31

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-03-31

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-03-31

Federal penalties

2025-10-22Fine$16,720

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225299.

Visitor reviews

What people say on Google.

3.6254 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered