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Nursing homeFAID #5735

Chestnut Hill Health and Rehabilitation Center

32 CHESTNUT STREET, EAST LONGMEADOW, MA, 01028
(413) 525-1893
135 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of Chestnut Hill Health and Rehabilitation Center LLC
Photo via Google · Michael Laferriere
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Bed capacity
135
CMS facility ID
225303
Care type
Nursing home
County
Hampden
Facility name
Chestnut Hill Health and Rehabilitation Center
Street address
32 CHESTNUT STREET
City / state / ZIP
East Longmeadow, MA 01028
Phone
(413) 525-1893

Chestnut Hill Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in East Longmeadow, Massachusetts. It is licensed for 135 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in East Longmeadow and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Chestnut Hill Health and Rehabilitation Center 38 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Vantage Care
Ownership type
For profit - Corporation

Registered owners & officers

Arem, Cheryl
Direct owner — 25% stake — since 2025
Brown, Yossi
Direct owner · Governing body · Director · Officer · Operational control · Additional disclosable party — 25% stake — since 2025
Herskovitz, Miriam
Direct owner — 25% stake — since 2025
Yurowitz, Sam
Direct owner · Governing body · Director · Officer · Operational control · Additional disclosable party — 25% stake — since 2025
Butt, Jennifer
Operational control · Additional disclosable party — since 2025
Cheryl Arem Trust
Additional disclosable party — since 2025
Green, Morris
Operational control · Additional disclosable party — since 2025
Im Family Holdings Llc
Additional disclosable party — since 2025
Innovations Healthcare, Llc
Operational control · Additional disclosable party — since 2025
Isaac S Moskowitz Fam Tr
Additional disclosable party — since 2025
Jca Capital Associates Llc
Additional disclosable party — since 2025
Jeffrey Arem Trust
Additional disclosable party — since 2025
Jenney, Susan
Operational control · Additional disclosable party — since 2025
Johnson, Jeri
Governing body · Operational control · Additional disclosable party — since 2025
Kazi, Fahim
Operational control · Additional disclosable party — since 2025
Ltc Consulting Services Llc
Additional disclosable party — since 2025
Miriam T Herskovitz Fam Tr
Additional disclosable party — since 2025
Nadeau, Anne
Operational control · Additional disclosable party — since 2025
Vantage Care Ma4 Llc
Additional disclosable party — since 2025
Vantage East Longmeadow Realty, Llc
Mortgage holder · Additional disclosable party — since 2025
Vantage Ma6 Holdco Llc
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1987-09-11
CMS overall rating
3 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-20
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$550 per day (≈ $16,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
56% Medicaid · 10% Medicare · 34% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
12% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
135
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-05-28Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-07-04
2025-05-20Health inspection8 citations
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2025-06-27
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-06-27
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-06-27
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-06-27
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-06-27
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-06-27
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-27
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-27
6 earlier / fire-safety inspections (29 citations)
2024-12-11Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-10
2024-03-14Health inspection7 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-21
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-21
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-21
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-04-21
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-04-21
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-04-21
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-04-21
2022-09-23Health inspection10 citations
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-11-05
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-11-05
F-0625
C · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-11-05
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2022-11-05
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2022-11-05
F-0638
F · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2022-11-05
F-0640
C · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2022-11-05
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2022-11-05
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-11-05
F-0926
D · No harm found
Have policies on smoking.
Corrected 2022-11-05
2025-05-20Fire-safety inspection9 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-07-11
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2025-07-11
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-07-11
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-07-11
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-07-11
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-07-11
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-07-11
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-07-11
2024-03-14Fire-safety inspection1 citation
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-05
2022-09-23Fire-safety inspection1 citation
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-11-04

Federal penalties

2024-03-14Medicare payment denial — 31 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225303.
What people say on Google.
3.239 ratings on Google
★★★★★Philip Benoit · 2026-01-13 · via Google

“My recent experience with Chestnut Hill of East Longmeadow was MORE than positive because EVERYONE at the facility provided the utmost in compassionate, first-rate customer service. My 91-year-old mother received outstanding, end-of-life care which ensured her personal comfort while attending to her various medical needs. At the same time, as her sole family/personal caregiver, I was in constant…”

★★★Santana Alers · 2026-06-14 · via Google

“My mother is near death because the agency nurse who took care of her last night did not step into her room ONCE to check in on her. She received no insulin nor did she receive her nebulizer treatments. She just got back from a 2 week stay at hospital from lack of supervision from aspiration causing her to vomit. Now she is there again not even 48 hours later. THE ONLY THING I APPRECIATE ARE THE …”

★★★★Cindy Farren · 2026-01-19 · via Google

“My Mom was at Chestnut Hill for 6 months. She spent the first half of her stay on the rehab side. The CNA’s performed their job well. Desi was great with my Mom. My Mom had dementia and she was not the easiest person to deal with. Mostly when it came to getting her in and out of bed. I always found my Mom cleaned and cared for. When she was moved to the long term side of the building the s…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered