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Nursing homeFAID #5390

Caribou Healthcare Center

10 BERNADETTE ST, CARIBOU, ME, 04736

(207) 498-3102

72 licensed beds

CMS rates Caribou Healthcare Center 3 out of 5 overall. Federal inspectors issued 34 citations across 10 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

10 Bernadette St

Caribou, ME 04736

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

205117

Care type

Nursing home

County

Aroostook

Facility name

Caribou Healthcare Center

Street address

10 BERNADETTE ST

City / state / ZIP

Caribou, ME 04736

Phone

(207) 498-3102

About this facility — Caribou Healthcare Center

Caribou Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Caribou, Maine. It is licensed for 72 beds — close to the median for skilled nursing facilities in Maine (72 beds).

It is one of 3 senior care facilities in Caribou and 78 skilled nursing facilities across Maine. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of First Atlantic Healthcare, a group of 11 facilities on this site.

Federal inspectors have cited Caribou Healthcare Center 34 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

First Atlantic Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bernard, Kimberly

Operational control · Additional disclosable party — since 2025

Bowden, Kenneth

Mortgage holder · Additional disclosable party — since 2025

Coffin, Craig

Mortgage holder · Additional disclosable party — since 2025

Eastern Maine Medical Center

Mortgage holder · Additional disclosable party — since 2025

First Atlantic Corporation

Mortgage holder · Partner · Additional disclosable party — since 2025

First Atlantic Healthcare Inc

Operational control · Additional disclosable party — since 2025

Flynn, Carl

Operational control · Additional disclosable party — since 2025

Hise, Douglas

Operational control · Additional disclosable party — since 2025

Otis-higgins, Andrea

Operational control · Additional disclosable party — since 2025

Pelkey, Wanda

Operational control · Owner of a disclosable party · Additional disclosable party — since 2025

Riendeau, Christine

Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1993-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-07-02

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$446 per day (≈ $13,560/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

84% Medicaid · 2% Medicare · 13% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

1% above the ME median of $442/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-07-07Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-21

2025-11-05Health inspectionComplaint-triggered1 citation

F-0689

H · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

7 earlier / fire-safety inspections (32 citations)

2025-07-02Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-15

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-15

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-08-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-15

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-15

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-15

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-15

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-24

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-08-15

2025-06-05Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-20

2024-06-26Health inspection5 citations

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-08-10

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-10

F-0761

E · No harm found

Corrected 2024-08-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-10

F-0945

D · No harm found

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Corrected 2024-08-10

2024-05-07Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-24

2023-04-27Health inspection6 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-11

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-06-11

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-11

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-11

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-11

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-06-11

2025-07-02Fire-safety inspection4 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-07-14

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-08-16

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-07-11

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-16

2023-04-27Fire-safety inspection6 citations

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-06-12

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-12

K-0754

D · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2023-06-12

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-06-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-12

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-06-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 205117.

Quality of care & staffing

How it compares in Maine.

Inspection citations, 3 years

More than 19% of nursing homes in the state

State median: 46

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.6

Higher than 69% of nursing homes in the state

State median: 4.3

Resident outcomes

On 21 federal quality measures, this facility does better than the Maine average on 10 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.9%	24.3%	13.5%	Better than state
Lose too much weight	3.1%	5.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.7%	0.9%	0.7%	Better than state
With a urinary tract infection	4.3%	2.1%	1.5%	Worse than state
Have depressive symptoms	0.0%	11.7%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%
Experiencing one or more falls with major injury	5.6%	4.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	97.4%	93.1%	93.7%	Near state average
Ability to walk independently worsened	18.1%	23.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	15.7%	17.6%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.9%	95.3%	Near state average
With pressure ulcers	7.4%	4.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	27.4%	28.2%	18.3%	Near state average
Received an antipsychotic medication	15.8%	19.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.04	1.26	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	2.16	1.75	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	51.8%	72.7%	82.3%	Worse than state
Newly received an antipsychotic medication	0.9%	1.5%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	58.7%	77.2%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	12.9%	20.6%	23.4%	Better than state
Had an outpatient emergency department visit	25.6%	15.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0550 3 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

Verify & compare

Where to check, and what's nearby.

Who to contact in Maine

Licensing: Maine Department of Health and Human Services, Division of Licensing and Certification (DLC)
Long-Term Care Ombudsman: 800-499-0229. A free advocate for residents and families.
Adult Protective Services: 800-624-8404. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Cary Medical Center, about 0.5 miles. CMS rating 1 of 5.
Northern Maine Medical Center, about 39 miles.
Houlton Regional Hospital, about 52 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Maine Veterans Home - Caribou, Caribou, about 1.6 miles. CMS rating 5 of 5.
Presque Isle Healthcare Center, Presque Isle, about 13 miles. CMS rating 1 of 5.
Borderview Rehab & Living Ctr, Van Buren, about 19 miles. CMS rating 5 of 5.
High View Rehabilitation and Living Center, Madawaska, about 36 miles. CMS rating 2 of 5.
Forest Hill Manor, Fort Kent, about 38 miles. CMS rating 4 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered