Home›Browse›Maine›Madawaska›High View Rehabilitation and Living Center

Nursing homeFAID #5387

High View Rehabilitation and Living Center

517 RIVERVIEW ST, MADAWASKA, ME, 04756

(207) 728-3338

51 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

517 Riverview St

Madawaska, ME 04756

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Public record summary

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Bed capacity

CMS facility ID

205114

Care type

Nursing home

County

Aroostook

Facility name

High View Rehabilitation and Living Center

Street address

517 RIVERVIEW ST

City / state / ZIP

Madawaska, ME 04756

Phone

(207) 728-3338

About this facility — High View Rehabilitation and Living Center

High View Rehabilitation and Living Center is a Medicare/Medicaid-certified skilled nursing facility in Madawaska, Maine. It is licensed for 51 beds — below the median for skilled nursing facilities in Maine (72 beds).

It is one of 3 senior care facilities in Madawaska and 78 skilled nursing facilities across Maine. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited High View Rehabilitation and Living Center 54 times across 7 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $17,917 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Louis Dugal

Ownership type

For profit - Corporation

Registered owners & officers

Dugal, Louis

Direct owner · Operational control — 69% stake — since 1979

Astle, Denise

Direct owner — 31% stake — since 2015

Cote-daigle, Nancy

Managing employee — since 2015

Regulatory standing

Licensed / certified since

1993-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$17,917 total

Last standard inspection

2025-04-09

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$320 per day (≈ $9,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

90% Medicaid · 6% Medicare · 4% private/other

Occupancy

68% (fiscal year 2023)

Vs. state median

28% below the ME median of $442/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-04-09Health inspection12 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-25

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-04-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-25

F-0689

K · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-25

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-04-25

F-0700

K · Immediate jeopardy

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-04-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-25

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-04-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-25

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-04-25

F-0909

K · Immediate jeopardy

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2025-04-25

2024-12-23Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-01-10

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-13

5 earlier / fire-safety inspections (40 citations)

2024-05-01Health inspection11 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-11

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-06-11

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-06-11

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-11

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-06-11

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-06-11

F-0801

E · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-06-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-11

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-11

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-06-11

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-06-11

2022-12-22Health inspection7 citations

F-0577

B · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-02-06

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-02-06

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-06

F-0676

E · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-02-06

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-02-06

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-06

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-02-06

2025-04-09Fire-safety inspection9 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-04-25

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-07

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-04-10

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2025-04-25

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-04-25

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-07

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-05-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-01

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-04-25

2024-05-01Fire-safety inspection3 citations

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-05-29

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-05-29

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-05-29

2022-12-22Fire-safety inspection10 citations

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2023-01-05

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-01-05

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-01-05

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-01-05

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-01-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-05

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-01-05

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2023-01-05

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-05

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-01-05

Federal penalties

2025-04-09Fine$17,917

2025-04-09Medicare payment denial — 8 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 205114.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1932133774

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered