Home›Browse›South Carolina›Greer›Chandler Creek Post Acute

Nursing homeFAID #11535

Chandler Creek Post Acute

401 CHANDLER RD, GREER, SC, 29651

(864) 879-1370

133 licensed beds

CMS rates Chandler Creek Post Acute 1 out of 5 overall. Federal inspectors issued 26 citations across 8 inspections in the last three years, with $24,850 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Chandler Creek Post Acute

Address

401 Chandler Rd

Greer, SC 29651

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Public record summary

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Bed capacity

133

CMS facility ID

425138

Care type

Nursing home

County

Greenville

Facility name

Chandler Creek Post Acute

Street address

401 CHANDLER RD

City / state / ZIP

Greer, SC 29651

Phone

(864) 879-1370

Website

chandlercreek.com

About this facility — Chandler Creek Post Acute

Chandler Creek Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Greer, South Carolina. It is licensed for 133 beds — above the median for skilled nursing facilities in South Carolina (96 beds).

It is one of 7 senior care facilities in Greer and 187 skilled nursing facilities across South Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Pacs Group, a group of 277 facilities on this site.

Federal inspectors have cited Chandler Creek Post Acute 26 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $24,850 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Palmetto Community Healthcare, Llc

Direct owner — 100% stake — since 2021

Apt, Frederick

Officer — since 2024

Bryan, Chacey

Managing employee — since 2024

Collins, Benton

Managing employee — since 2021

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1980-12-11

CMS overall rating

1 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$24,850 total

Last standard inspection

2026-07-02

Nurse staffing

2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$408 per day (≈ $12,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 3% Medicare · 31% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

11% above the SC median of $366/day — full state cost breakdown

Services & coverage

Licensed beds

133

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-02Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-01

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-08-01

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-08-01

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-08-01

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-08-01

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-08-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-08-01

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-08-01

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-08-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-09-03

2026-02-23Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-20

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-03-20

4 earlier / fire-safety inspections (14 citations)

2025-05-20Health inspection10 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-19

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-19

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-06-19

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-19

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-19

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-19

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-06-19

F-0761

E · No harm found

Corrected 2025-06-19

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-19

2025-01-24Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-13

2024-05-31Health inspection2 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-06-15

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-06-15

2024-05-31Fire-safety inspection1 citation

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2024-06-14

Federal penalties

2026-02-23Fine$24,850

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 425138.

Quality of care & staffing

How it compares in South Carolina.

Inspection citations, 3 years

More than 86% of nursing homes in the state

State median: 13

Federal fines, 3 years

$24,850

More than 82% of nursing homes in the state

State median: $4,271

Nurse staffing, hours per resident per day

2.9

Among the lowest of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

28%

Higher than 6% of nursing homes in the state

State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the South Carolina average on 13 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	5.0%	11.6%	13.5%	Better than state
Lose too much weight	0.6%	6.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	0.2%	1.2%	1.5%	Better than state
Have depressive symptoms	0.3%	3.2%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	91.9%	91.8%	93.7%	Near state average
Ability to walk independently worsened	6.0%	11.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	28.9%	21.3%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	87.1%	92.5%	95.3%	Near state average
With pressure ulcers	1.2%	4.9%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	11.0%	16.2%	18.3%	Better than state
Received an antipsychotic medication	0.8%	15.4%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.97	1.95	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.86	1.74	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	60.8%	81.9%	82.3%	Worse than state
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	23.2%	79.0%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	28.6%	24.3%	23.4%	Worse than state
Had an outpatient emergency department visit	15.8%	13.7%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0558 2 inspections. Reasonably accommodate the needs and preferences of each resident.
F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

What its owners also hold

Palmetto Community Healthcare, Llc has an ownership stake on file at 13 nursing homes, averaging 2.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in South Carolina

Licensing: South Carolina Department of Public Health (DPH), Healthcare Quality
File a complaint: 800-922-6735 · Online
Long-Term Care Ombudsman: 800-868-9095. A free advocate for residents and families.
Adult Protective Services: 888-227-3487. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Pelham Medical Center, about 6.4 miles. CMS rating 5 of 5.
St Francis-downtown, about 13 miles. CMS rating 4 of 5.
Prisma Health Greer Memorial Hospital, about 15 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Brushy Creek Post Acute, Greer, about 2.2 miles. CMS rating 2 of 5.
Nhc Healthcare - Greenville, Greer, about 6.6 miles. CMS rating 5 of 5.
Pelham Post Acute and Assisted Living, Greenville, about 7.8 miles. CMS rating 2 of 5.
Rolling Green Village, Greenville, about 7.9 miles. CMS rating 5 of 5.
Patewood Post Acute, Greenville, about 9.0 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.686 ratings on Google

★★★★★Deborah Fowler · 2026-04-13 · via Google
“Chandler Creek rehab in Greer is a Beautiful, Warm kind place for your loved one to stay for rehab. We only had good experiences with W/Chandler Creek. The nurses CNA‘s and all the administrative Staff have gone above and beyond to make my dad feel at home and safe. The rooms are clean, and. They have good food and they’re like family to me., I can only say thank you to everyone For their help!!! …”

★★★★★Teresa Lyn · 2026-04-09 · via Google
“I've been here 3 weeks n the nurse's r amazing n so kind also very understanding n physical therapist r amazing n they have gotten me to be able to move better than what I was before I got here. I really love it here n praying that it stays like this forever n I've made so many friends too. We're like a family.. I'm so glad that I chose to live here.. God bless everyone here!! Thank you for your y…”

★Dianne Prokos · 2026-03-30 · via Google
“If there was a. Zero I would give it to them them !!!!! I do not know where to start. From medical negligence to breaking the law with own home meds that are control substances. I left there in an ambulance to the ER and told them I was never come there again and they did not send my meds so they broke the law. They were even suppose to count my meds in front of me and I was suppose to witness wh…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered