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Nursing homeFAID #10937

Chapel Manor

1104 WELSH ROAD, PHILADELPHIA, PA, 19115
(215) 676-9191
www.genesishcc.com/ChapelManor
238 licensed beds

CMS rates Chapel Manor 1 out of 5 overall. Federal inspectors issued 90 citations across 24 inspections in the last three years, with $11,175 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections2/5 staffing1/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
238
CMS facility ID
395449
Care type
Nursing home
County
Philadelphia
Facility name
Chapel Manor
Street address
1104 WELSH ROAD
City / state / ZIP
Philadelphia, PA 19115
Phone
(215) 676-9191
Website
www.genesishcc.com/ChapelManor

About this facility — Chapel Manor

Chapel Manor is a Medicare/Medicaid-certified skilled nursing facility in Philadelphia, Pennsylvania. It is licensed for 238 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 135 senior care facilities in Philadelphia and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Chapel Manor 90 times across 24 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $11,175 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Genesis Operations Iv Llc
Direct owner — 100% stake — since 2011
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2011
Gen Operations I Llc
Indirect owner — since 2011
Gen Operations Ii Llc
Indirect owner — since 2011
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2011
Genesis Holdings Llc
Indirect owner — since 2015
Ghc Holdings Llc
Indirect owner — since 2011
Kimmel, Brian
Operational control · Additional disclosable party — since 2009
Mendelson, Avi
Officer — since 2024
Omar, Stacy
Operational control · Additional disclosable party — since 2001
Sun Healthcare Group Inc
Indirect owner — since 2015
Whitman, Arnold
Indirect owner — since 2011

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1979-12-01
CMS overall rating
1 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$11,175 total
Last standard inspection
2026-06-26
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$545 per day (≈ $16,570/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
87% Medicaid · 2% Medicare · 11% private/other
Occupancy
86% (fiscal year 2024)
Vs. state median
31% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
238
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-26Health inspection7 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-08-12
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-08-12
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-08-12
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-08-12
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-08-12
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-08-12
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-08-12
2026-06-02Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-06-03
22 earlier / fire-safety inspections (82 citations)
2026-02-04Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-05
2025-12-10Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-11
2025-12-03Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-09
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-12-09
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-12-09
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-12-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-09
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-12-09
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-12-09
2025-11-03Health inspectionComplaint-triggered2 citations
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-17
F-0725
G · Actual harmFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-12-09
2025-08-05Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-09
2025-06-04Health inspectionComplaint-triggered2 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-15
F-0908
E · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2025-07-15
2025-04-01Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-06
2025-03-12Health inspectionComplaint-triggered2 citations
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2025-04-15
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2025-04-15
2024-12-18Health inspection14 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-10
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-10
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-02-10
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-10
F-0711
D · No harm found
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2025-02-10
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2025-02-10
F-0732
E · No harm found
Post nurse staffing information every day.
Corrected 2025-02-10
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-02-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-10
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-10
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-02-10
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-02-10
F-0924
E · No harm found
Put firmly secured handrails on each side of hallways.
Corrected 2025-02-10
2024-10-03Health inspectionComplaint-triggered2 citations
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-11-18
F-0924
D · No harm foundFrom a complaint
Put firmly secured handrails on each side of hallways.
Corrected 2024-11-18
2024-08-12Health inspectionComplaint-triggered3 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-10
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-09-10
F-0840
D · No harm foundFrom a complaint
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2024-09-10
2024-06-13Health inspectionComplaint-triggered4 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-07-10
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-10
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-07-10
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-10
2024-05-31Health inspectionComplaint-triggered2 citations
F-0582
D · No harm foundFrom a complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-07-03
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-03
2024-05-02Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-29
2024-04-10Health inspectionComplaint-triggered3 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-04-17
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2024-04-17
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-17
2024-03-26Health inspectionComplaint-triggered2 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-04-18
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-04-18
2024-02-07Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-07
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-04-07
2024-01-18Health inspectionComplaint-triggered1 citation
F-0925
D · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-03-15
2026-06-26Fire-safety inspection3 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-08-12
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-08-12
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-08-12
2025-12-03Fire-safety inspection9 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-01-07
E-0031
C · No harm found
Provide emergency officials' contact information.
Corrected 2026-01-07
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-01-07
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-01-07
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-01-07
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-07
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2026-01-07
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-01-07
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-01-07
2025-04-28Fire-safety inspectionComplaint-triggered2 citations
K-0345
E · No harm foundFrom a complaint
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-06-09
K-0353
E · No harm foundFrom a complaint
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-09
2024-12-18Fire-safety inspection16 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-02-17
E-0007
C · No harm found
Address patient/client population and determine types of services needed.
Corrected 2025-02-17
E-0025
C · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-02-17
E-0035
C · No harm found
Provide family notifications of emergency plan.
Corrected 2025-02-17
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2025-02-17
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2025-02-17
K-0100
C · No harm found
Meet other general requirements.
Corrected 2025-02-17
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-02-17
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-02-17
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-17
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-17
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-02-17
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-02-17
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-02-17
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-17
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-02-17

Federal penalties

2025-03-12Fine$11,175
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395449.

Quality of care & staffing

How it compares in Pennsylvania.
Inspection citations, 3 years
90
More than 92% of nursing homes in the state
State median: 37
Federal fines, 3 years
$11,175
More than 64% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.4
Higher than 18% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
46%
Higher than 53% of nursing homes in the state
State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 5 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased33.9%16.4%13.5%Worse than state
Lose too much weight6.3%6.0%5.1%Near state average
With a catheter inserted and left in their bladder0.2%0.6%0.7%Better than state
With a urinary tract infection2.6%1.4%1.5%Worse than state
Have depressive symptoms15.9%13.8%13.5%Worse than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury2.3%3.1%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine97.3%87.8%93.7%Better than state
Ability to walk independently worsened30.3%15.4%12.7%Worse than state
Received an antianxiety or hypnotic medication20.6%20.1%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine97.1%93.7%95.3%Near state average
With pressure ulcers3.5%4.7%4.5%Better than state
With new or worsened bowel or bladder incontinence25.0%25.0%18.3%Near state average
Received an antipsychotic medication16.9%17.6%15.4%Near state average
Hospitalizations per 1000 long-stay resident days2.291.501.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days2.381.131.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine76.1%70.8%82.3%Near state average
Newly received an antipsychotic medication3.3%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine73.7%70.9%80.1%Near state average
Were rehospitalized after a nursing home admission24.6%22.0%23.4%Worse than state
Had an outpatient emergency department visit8.6%9.5%11.8%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • K-0353 4 inspections. Inspect, test, and maintain automatic sprinkler systems.
  • F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0692 3 inspections. Provide enough food/fluids to maintain a resident's health.
  • F-0804 3 inspections. Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Holy Redeemer Hospital and Medical Center, about 2.2 miles. CMS rating 3 of 5.
  • Nazareth Hospital, about 2.3 miles. CMS rating 2 of 5.
  • Jefferson Abington Hospital, about 4.3 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.8169 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 90 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered