Home›Browse›Arizona›Mesa›Citadel Post Acute

Nursing homeFAID #276

Citadel Post Acute

5121 EAST BROADWAY ROAD, MESA, AZ, 85206

(480) 832-5555

ensignservices.net

128 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Citadel Post Acute

Address

5121 East Broadway Road

Mesa, AZ 85206

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Public record summary

What we can show you for free.

Bed capacity

128

CMS facility ID

035103

Care type

Nursing home

County

Maricopa

Facility name

Citadel Post Acute

Street address

5121 EAST BROADWAY ROAD

City / state / ZIP

Mesa, AZ 85206

Phone

(480) 832-5555

Website

ensignservices.net

About this facility — Citadel Post Acute

Citadel Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Mesa, Arizona. It is licensed for 128 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 318 senior care facilities in Mesa and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Citadel Post Acute 12 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Burnam, Soon

Officer — since 2015

Ensign Services Inc

Additional disclosable party — since 2015

Keetch, Chad

Officer — since 2011

Monks, Chandler

Officer — since 2024

Peterson, Forrest

Director — since 2019

Port, Barry

Owner of a disclosable party — since 2025

Sato, Ami

Officer — since 2024

Speth, Terry

Governing body · Operational control · Additional disclosable party — since 2015

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1985-03-01

CMS overall rating

5 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-02-21

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$354 per day (≈ $10,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

50% Medicaid · 7% Medicare · 43% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

15% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

128

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-07-18Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-28

2025-02-21Health inspection3 citations

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-04

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-04

3 earlier / fire-safety inspections (8 citations)

2023-04-14Health inspection1 citation

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-19

2023-04-14Fire-safety inspection3 citations

E-0004

E · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-05-19

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-05-19

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-05-19

2022-02-17Fire-safety inspection4 citations

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-03-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-03-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-03-09

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-03-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035103.

Visitor reviews

What people say on Google.

3.7438 ratings on Google

★★★★★highlyskild · 2026-03-11 · via Google
“I recently visited The Citadel Senior Living in Mesa on Higley Road, and I was incredibly impressed with the clean, welcoming environment. The facility offers fantastic amenities to keep residents engaged, including a community salon, a swimming pool, a library, and an on-site putting green. The staff is energetic and attentive, making it a wonderful atmosphere for those in independent living, as…”

★★★★★Shanna Stagg · 2026-05-23 · via Google
“My mother-in-law has been at this place for quite a while now. All the staff from when you walk in the door until you leave are phenomenal! They will make you and your family member feel like you matter at the most important times. It's also a very clean place with an abundance of activities for their patients to do as well. My husband also wanted me to do a special shout out to Stephanie and Zack…”

★★★★★carla manzano · 2026-05-09 · via Google
“I had a wonderful experience with Citadel Post Acute. The staff was caring, attentive, and always professional. Everyone treated my friend with kindness and respect, the facility was clean and welcoming. Communication with the team was excellent, and it was clear they truly care about the well-being and recovery of their patients. My friend was really happy with the food they provided 😊Thank you…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 12 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered