Home›Browse›Connecticut›Milford›Civita Care Center At West River

Nursing homeFAID #1614

Civita Care Center At West River

245 ORANGE AVENUE, MILFORD, CT, 06460

(203) 876-5123

www.civitawestriver.com

120 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of CIVITA CARE CENTER AT WEST RIVER

Photo via Google · timothy tagg

Address

245 Orange Avenue

Milford, CT 06460

Get directions

Map facilities in this area

All facilities in Milford

Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

075377

Care type

Nursing home

County

South Central Ct

Facility name

Civita Care Center At West River

Street address

245 ORANGE AVENUE

City / state / ZIP

Milford, CT 06460

Phone

(203) 876-5123

Website

www.civitawestriver.com

About this facility — Civita Care Center At West River

Civita Care Center At West River is a Medicare/Medicaid-certified skilled nursing facility in Milford, Connecticut. It is licensed for 120 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 5 senior care facilities in Milford and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Civita Care Center At West River 53 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Civita Care Centers

Ownership type

For profit - Limited Liability company

Registered owners & officers

Ct6 Opco Holdco Llc

Direct owner — 100% stake — since 2024

245 Orange Llc

Mortgage holder · Additional disclosable party — since 2024

Balsamo, Joseph

Additional disclosable party — since 2025

Cleary, Kevin

Operational control · Additional disclosable party — since 2024

Ct6 Propco Holdco Llc

Additional disclosable party — since 2025

Esnh Llc

Indirect owner · Additional disclosable party — since 2024

Everflow Healthcare Llc

Additional disclosable party — since 2025

Friedman, Samuel

Additional disclosable party — since 2025

Jpnh Llc

Indirect owner · Additional disclosable party — since 2024

Pepper, Yehuda

Indirect owner · Governing body · Operational control · Additional disclosable party — since 2024

Schwarcz, Elliot

Indirect owner · Mortgage holder · Additional disclosable party — since 2024

Sfnh Llc

Additional disclosable party — since 2025

Templer, David

Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1992-08-04

CMS overall rating

4 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-01-29

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$401 per day (≈ $12,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 9% Medicare · 17% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

18% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-01-29Health inspection12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-25

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-02-25

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-25

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-02-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-25

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-01

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-02-25

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-02-25

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-25

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2025-02-25

F-0882

E · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2025-02-25

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-03-01

2023-01-26Health inspection7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-03-09

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-03-09

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-03-09

F-0758

D · No harm found

Corrected 2023-03-09

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-03-09

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-03-09

F-0885

C · No harm found

Report COVID19 data to residents and families.

Corrected 2023-03-09

4 earlier / fire-safety inspections (34 citations)

2020-02-14Health inspection7 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2020-03-24

F-0636

B · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2020-03-24

F-0638

B · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2020-03-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-24

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-03-24

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2020-03-24

F-0730

B · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2020-03-24

2025-01-29Fire-safety inspection10 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2025-04-22

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-04-22

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-04-22

K-0347

D · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-04-22

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-04-22

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2025-04-22

K-0902

F · No harm found

Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

Corrected 2025-04-22

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-22

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-04-22

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-04-22

2023-01-26Fire-safety inspection16 citations

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2023-03-15

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-03-15

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-03-15

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-03-15

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-03-15

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-03-30

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-03-15

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-03-30

K-0500

D · No harm found

Meet other general requirements that are deficient.

Corrected 2023-03-15

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-03-15

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2023-03-15

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-03-15

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-03-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-03-15

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-03-30

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-03-15

2020-02-14Fire-safety inspection1 citation

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2020-03-02

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075377.

Visitor reviews

What people say on Google.

4.3105 ratings on Google

★★★★★Tara Cancellieri · 2026-05-05 · via Google
“As the daughter of a resident who has experienced many rehab and nursing facilities in the area, I can confidently say this is by far the best one. My mother has been a resident here for over two years, and the care she receives is warm, friendly and doing the best they can with the resources they have. The staff is compassionate and attentive. Every employee deserves recognition and a raise for t…”

★★Magaly Gonzalez · 2026-03-14 · via Google
“My mom was here for a few days. First day everything was perfect. She had her own room. She was in good spirits. Unfortunately what she experienced in the evening when I wasn't able to be there was horrendous! She was forced to shower when she didn't feel well. My mom came in to rehabilitate after an (Aortic Dysection Surgery) they had an aid use a hoyer lift on my mom when she came in walking (ma…”

★★★★Yvette J. · 2026-07-03 · via Google
“I came for a visit to a friend. I love the morale of the staff. It doesn't smell like a nursing home and the residents seem to be welltaken care of. The A/C on the floors could be better.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered