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Nursing homeFAID #1477

Milford Health and Rehabilitation Center

195 PLATT STREET, MILFORD, CT, 06460
(203) 878-5958
milfordrehab.com
120 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of MILFORD HEALTH AND REHABILITATION CENTER
Photo via Google · Ericka Carson

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
075064
Care type
Nursing home
County
South Central Ct
Facility name
Milford Health and Rehabilitation Center
Street address
195 PLATT STREET
City / state / ZIP
Milford, CT 06460
Phone
(203) 878-5958
Website
milfordrehab.com

About this facility — Milford Health and Rehabilitation Center

Milford Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Milford, Connecticut. It is licensed for 120 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 5 senior care facilities in Milford and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Milford Health and Rehabilitation Center 21 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $19,122 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
National Health Care Associates
Ownership type
For profit - Corporation

Registered owners & officers

Senga Trust
Direct owner — 50% stake — since 2020
Zitter, Agnes
Indirect owner · Director · Officer — 50% stake — since 2010
Marvin Ostreicher Family Trust 2012
Direct owner — 25% stake — since 2021
Susan Ostreicher Family Trust 2012
Direct owner — 25% stake — since 2021
Ostreicher, Marvin
Director · Officer — since 2010
Wallak, Joanne
Managing employee — since 2014

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1971-02-01
CMS overall rating
5 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$19,122 total
Last standard inspection
2026-02-19
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$737 per day (≈ $22,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
58% Medicaid · 20% Medicare · 22% private/other
Occupancy
96% (fiscal year 2023)
Vs. state median
50% above the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-16Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-07-28
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-07-28
2026-02-19Health inspection7 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-02
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-02
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-02
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-02
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-04-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-02
3 earlier / fire-safety inspections (12 citations)
2024-10-15Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-06
2024-06-04Health inspectionComplaint-triggered7 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-07-16
F-0646
B · No harm found
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected 2024-07-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-07-16
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-16
F-0730
B · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-07-16
F-0755
B · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-16
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-16
2022-01-26Health inspection4 citations
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2022-03-22
F-0660
D · No harm found
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2022-03-22
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-03-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-03-22

Federal penalties

2026-02-19Fine$19,122
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075064.

Visitor reviews

What people say on Google.
4.6262 ratings on Google
★Robert D · 2026-07-22 · via Google

“Title: Unacceptable First 24 Hours: Medication Gaps, Missing PT, and Broken Equipment My wife MJD was transferred to Milford Health and Rehabilitation Center on Friday, July 17, 2026, directly from Bridgeport Hospital for crucial inpatient follow-up care. She is post-surgery with 8 fractured vertebrae and requires physical therapy, occupational therapy, and strict pain management. Her first 24 hou…”

★★★★★Jason Musante · 2026-07-06 · via Google

“The best!! Top notch facility. In particular, the recreation department was A-1! Not only did they do a great job with my father's rehabilitation, they were so good to him. he didn't want to leave. I never thought I'd hear him say that about a medical facility! A special thanks to everyone who makes this wonderful facility work!”

★★★★★Nancee Taylor · 2026-05-13 · via Google

“I was very impressed with the facility. Years ago my dad was in there and I rated it as just OK. I found this time very updated, very clean, and no unpleasant odors. I saw nurses/AIDS to be plentiful. Overall, if I have to be in one in the future I would certainly choose Milford healthcare. The patient we visited, looked very well cared for also.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered