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Nursing homeFAID #8469

Clifton Springs Hospital and Clinic Extended Care

2 COULTER ROAD, CLIFTON SPRINGS, NY, 14432
(315) 462-0557
108 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of CLIFTON SPRINGS HOSPITAL AND CLINIC EXTENDED CARE
Photo via Google · RRH Clifton Springs Hospital & Clinic
What we can show you for free.
Bed capacity
108
CMS facility ID
335361
Care type
Nursing home
County
Ontario
Facility name
Clifton Springs Hospital and Clinic Extended Care
Street address
2 COULTER ROAD
City / state / ZIP
Clifton Springs, NY 14432
Phone
(315) 462-0557

Clifton Springs Hospital and Clinic Extended Care is a Medicare/Medicaid-certified skilled nursing facility in Clifton Springs, New York. It is licensed for 108 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 2 senior care facilities in Clifton Springs and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Clifton Springs Hospital and Clinic Extended Care 13 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Rochester Regional Health
Ownership type
Non profit - Corporation

Registered owners & officers

Adams, Holly
Director — since 2017
Adams, Kerry
Director — since 2017
Crilly, Thomas
Managing employee · Director — since 2015
Day, Nicholas
Director — since 2020
Glastonbury, Howard
Officer — since 2020
Hamilton, Yvonne
Managing employee — since 2021
Holder, Nichole
Managing employee — since 2015
Hoyt, Shawn
Managing employee — since 2021
Ignaczak, Stephen
Director — since 2008
Mattoon, Lisa
Officer — since 2021
Mirhadi, Kayvan
Director — since 2020
Mueller, Sally
Director — since 2017
Reiter, Jean
Managing employee — since 2022
Riccio, Dustin
Officer — since 2015
Sobel, Sidney
Director — since 2004
Stuck, Dina
Director — since 2020
Woodhouse, Robert
Director — since 1984
Young, William
Director — since 1994

Regulatory standing

Federal court records
9 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-01-10
CMS overall rating
4 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-11-15
Nurse staffing
4.1 hours per resident per day

Services & coverage

Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2024-11-15Health inspection5 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-01-14
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-14
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-01-14
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-14
F-0732
B · No harm found
Post nurse staffing information every day.
Corrected 2025-01-14
2023-03-03Health inspection1 citation
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-05-01
2 earlier / fire-safety inspections (7 citations)
2021-05-18Health inspection6 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2021-07-17
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2021-07-17
F-0625
B · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2021-07-17
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2021-07-17
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-07-17
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2021-07-17
2024-11-15Fire-safety inspection1 citation
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-01-14
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335361.
What people say on Google.
3.4138 ratings on Google
★★★★Daniela Lathey · 2026-05-18 · via Google

“I go here for my endocrinologist appointment and for dermatology I like Clifton springs hospital because the staff there are generally very friendly and very kind to me when I walk in. When I walk in with a staff member that helps me. They are very courteous to make sure that we are going to the right spot. If I am walking in on my own they go out of their way to help me totally get to the correct…”

★Kim Boise · 2026-07-22 · via Google

“My mother was transported May 7 from Clifton springs hospital to Geneva rehab. She arrived without her shoes, eye drops and her $409 eyeglasses. My mom’s quality of life in last week of her life was terrible she couldn’t see. My husband and I both have called security as well as Rochester regional complaint line twice. No one ever returns our calls. Are you in the habit of stealing patient’s belon…”

★★★★★Venessa Hudson · 2026-02-25 · via Google

“Had an emergency with the baby and could've have been in better hands at the ER. This was a terrifying situation but the nurse on staff had us covered with empathy, professionalism and excellent demeanor. (Friday to Saturday evenings staff was outstanding!!)”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 13 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered