Senior Home Review
Home›Browse›California›Riverside›Community Care On Palm
Nursing homeFAID #13739

Community Care On Palm

4768 PALM AVENUE, RIVERSIDE, CA, 92501
(951) 686-9001
51 licensed beds

CMS rates Community Care On Palm 4 out of 5 overall. Federal inspectors issued 49 citations across 17 inspections in the last three years, with $33,540 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Delivered within 24–48 hours
What we can show you for free.
Bed capacity
51
CMS facility ID
555711
Care type
Nursing home
County
Riverside
Facility name
Community Care On Palm
Street address
4768 PALM AVENUE
City / state / ZIP
Riverside, CA 92501
Phone
(951) 686-9001

Community Care On Palm is a Medicare/Medicaid-certified skilled nursing facility in Riverside, California. It is licensed for 51 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 166 senior care facilities in Riverside and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Community Care On Palm 49 times across 17 inspections in the last three years, including 10 food-safety citations, and CMS has imposed $33,540 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Bercovich, Ezequiel
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2021
Bak, Abraham
Additional disclosable party — since 2020
Gastwirth, Menachem
Additional disclosable party — since 2020
Jannat, Shahrzad
Operational control — since 2021
Jetti, Anoop
Operational control · Additional disclosable party — since 2023
Nguyen, Derek
Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1997-09-06
CMS overall rating
4 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$33,540 total
Last standard inspection
2026-04-16
Nurse staffing
4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$405 per day (≈ $12,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 16% Medicare · 4% private/other
Occupancy
97% (fiscal year 2023)
Vs. state median
21% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
51
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-16Health inspection9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-05-15
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-05-15
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-05-15
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-05-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-15
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-15
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-05-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-15
2025-12-22Health inspectionComplaint-triggered1 citation
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-01-16
14 earlier / fire-safety inspections (39 citations)
2025-11-25Health inspectionComplaint-triggered2 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-12-23
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-23
2025-04-11Health inspection8 citations
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-04-29
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-29
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-04-29
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-04-29
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-04-29
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-04-29
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2025-04-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-29
2024-11-05Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-25
2024-09-04Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-09-26
2024-06-27Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-05
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-05
2024-04-24Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-05-09
2024-03-14Health inspectionComplaint-triggered13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-05
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-04-05
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-04-05
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-05
F-0678
D · No harm found
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-04-05
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-05
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-05
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-04-05
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-04-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-05
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2024-04-05
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-04-05
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-04-05
2024-02-09Health inspectionComplaint-triggered1 citation
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-02-16
2024-01-04Health inspectionComplaint-triggered3 citations
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-14
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-14
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-01-14
2023-12-01Health inspectionComplaint-triggered1 citation
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2023-12-14
2023-11-28Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-09
2026-04-16Fire-safety inspection3 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-04-24
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-04-24
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-24
2025-04-11Fire-safety inspection1 citation
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-04-24
2024-03-14Fire-safety inspection1 citation
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-03-27

Federal penalties

2023-11-28Fine$33,540
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555711.
How it compares in California.
Inspection citations, 3 years
49
More than 26% of nursing homes in the state
State median: 65
Federal fines, 3 years
$33,540
More than 80% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
4.8
Higher than 78% of nursing homes in the state
State median: 4.3
Nursing staff turnover, annual
52%
Higher than 89% of nursing homes in the state
State median: 36%

Resident outcomes

On 18 federal quality measures, this facility does better than the California average on 8 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased12.2%10.2%13.5%Worse than state
Lose too much weight1.2%4.1%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.7%0.7%Better than state
With a urinary tract infection0.0%1.2%1.5%Better than state
Have depressive symptoms51.7%7.6%13.5%Worse than state
Were physically restrained0.0%0.3%0.1%Better than state
Experiencing one or more falls with major injury3.6%1.6%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine99.5%98.7%93.7%Near state average
Ability to walk independently worsened0.9%8.9%12.7%Better than state
Received an antianxiety or hypnotic medication31.3%13.7%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.9%95.3%Near state average
With pressure ulcers0.9%4.3%4.5%Better than state
With new or worsened bowel or bladder incontinence9.0%9.8%18.3%Near state average
Hospitalizations per 1000 long-stay resident days5.182.211.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.391.501.69Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine69.2%94.6%82.3%Worse than state
Were rehospitalized after a nursing home admission7.4%22.6%23.4%Better than state
Had an outpatient emergency department visit1.4%11.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0755 3 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Where to check, and what's nearby.

Who to contact in California

  • Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
  • File a complaint: 844-538-8766 · Online
  • Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
  • Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Riverside Community Hospital, about 0.7 miles. CMS rating 2 of 5.
  • Parkview Community Hospital Medical Center, about 4.5 miles. CMS rating 3 of 5.
  • Kaiser Foundation Hospital, Riverside, about 6.6 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered