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Nursing homeFAID #1238

Riverside Behavioral Healthcare Center

4580 PALM AVENUE, RIVERSIDE, CA, 92501

(951) 684-7701

120 licensed beds

CMS rates Riverside Behavioral Healthcare Center 5 out of 5 overall. Federal inspectors issued 59 citations across 13 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

4580 Palm Avenue

Riverside, CA 92501

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Public record summary

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Bed capacity

120

CMS facility ID

05A263

Care type

Nursing home

County

Riverside

Facility name

Riverside Behavioral Healthcare Center

Street address

4580 PALM AVENUE

City / state / ZIP

Riverside, CA 92501

Phone

(951) 684-7701

Website

riversidehcc.com

About this facility — Riverside Behavioral Healthcare Center

Riverside Behavioral Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Riverside, California. It is licensed for 120 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 166 senior care facilities in Riverside and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Riverside Behavioral Healthcare Center 59 times across 13 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Regulatory standing

Licensed / certified since

1976-05-01

CMS overall rating

5 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-11-06

Nurse staffing

2.6 hours per resident per day

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2025-11-06Health inspectionComplaint-triggered3 citations

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-12-01

F-0808

E · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-11-26

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-11-26

2025-08-19Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-02

10 earlier / fire-safety inspections (55 citations)

2025-04-03Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-11

2024-11-07Health inspection4 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-02

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-12-02

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-02

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-02

2024-10-29Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-21

2024-07-11Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-02

2024-06-20Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-03

2023-11-07Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-26

2022-01-07Health inspection10 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-02-10

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-02-10

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-02-10

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2022-02-10

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2022-02-10

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-02-10

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-02-10

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-02-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-02-10

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2022-02-10

2025-11-06Fire-safety inspection11 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-11-18

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-11-28

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-11-26

K-0346

C · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-11-25

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-11-14

K-0354

C · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-11-25

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-11-17

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-11-14

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-11-15

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-11-24

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-11-14

2024-11-07Fire-safety inspection11 citations

E-0031

F · No harm found

Provide emergency officials' contact information.

Corrected 2024-12-02

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2024-12-02

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-12-02

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-12-02

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-02

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-02

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-02

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-12-02

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-12-02

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-02

2022-01-07Fire-safety inspection14 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-02-28

E-0009

D · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2022-02-28

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2022-02-28

E-0026

D · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2022-02-28

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2022-02-28

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2022-02-28

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2022-02-28

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2022-02-28

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-02-28

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2022-02-28

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-02-28

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-02-28

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-02-28

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-02-28

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 05A263.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 40% of nursing homes in the state

State median: 65

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

2.6

Among the lowest of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

33%

Higher than 39% of nursing homes in the state

State median: 36%

Resident outcomes

On 16 federal quality measures, this facility does better than the California average on 13 and worse on 0. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	0.2%	10.2%	13.5%	Better than state
Lose too much weight	1.1%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.7%	0.7%	Better than state
With a urinary tract infection	0.0%	1.2%	1.5%	Better than state
Have depressive symptoms	1.1%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	0.4%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.6%	98.7%	93.7%	Near state average
Ability to walk independently worsened	0.4%	8.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	5.9%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.9%	95.3%	Near state average
With pressure ulcers	0.0%	4.3%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	0.3%	9.8%	18.3%	Better than state
Hospitalizations per 1000 long-stay resident days	0.00	2.21	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.18	1.50	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	94.6%	82.3%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 5 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0161 3 inspections. Use approved construction type or materials.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
K-0223 2 inspections. Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Riverside Community Hospital, about 0.7 miles. CMS rating 2 of 5.
Parkview Community Hospital Medical Center, about 4.6 miles. CMS rating 3 of 5.
Kaiser Foundation Hospital, Riverside, about 6.7 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Community Care On Palm, Riverside, about 0.2 miles. CMS rating 4 of 5.
A.r.k. Residential Care, Riverside, about 0.8 miles. 1 state visits on record.
Agape Care Haven, Riverside, about 1.1 miles. 4 state visits on record.
Agape Care Home Riverside, Riverside, about 1.1 miles. 10 state visits on record.
Skypark Assisted Living Facility, Jurupa Valley, about 1.2 miles. 3 state visits on record.

Visitor reviews

What people say on Google.

3.627 ratings on Google

★★★★★Nina Idowu · 2026-03-20 · via Google
“This is an amazing facility with staff who truly cares! From top to bottom a great team who is hands on and making a conscious effort to help adults with mental illness.”

★★★★★Jackie Stenton · 2026-03-19 · via Google
“Amazing facility! They really care about their patients here and make a difference!”

★★★★★Ynos M · 2026-03-20 · via Google
“Riverside Behavioral is a National Quality Award Healthcare facility rated as one of the top healthcare facilities in the State of California and the nation. They are committed to excellence.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 59 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered