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Nursing homeFAID #1692

Complete Care At Brackenville

100 ST. CLAIRE DRIVE, HOCKESSIN, DE, 19707
(302) 234-5420
ccbrackenville.com
104 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT BRACKENVILLE LLC
Photo via Google · Complete Care at Brackenville

Public record summary

What we can show you for free.
Bed capacity
104
CMS facility ID
085042
Care type
Nursing home
County
New Castle
Facility name
Complete Care At Brackenville
Street address
100 ST. CLAIRE DRIVE
City / state / ZIP
Hockessin, DE 19707
Phone
(302) 234-5420
Website
ccbrackenville.com

About this facility — Complete Care At Brackenville

Complete Care At Brackenville is a Medicare/Medicaid-certified skilled nursing facility in Hockessin, Delaware. It is licensed for 104 beds — close to the median for skilled nursing facilities in Delaware (110 beds).

It is one of 7 senior care facilities in Hockessin and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Brackenville 30 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $16,801 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Pc De Opcos Llc
Direct owner — 100% stake — since 2021
Aurora Guardian Holdco Ii Co-borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Ii Mezz Borrower, Llc
Additional disclosable party — since 2021
Aurora Guardian Holdco Ii, Llc
Additional disclosable party — since 2021
Aurora Guardian Ii Realty, Llc
Additional disclosable party — since 2021
Aurora Guardian Partners Ii Llc
Additional disclosable party — since 2021
Brackenville Center Realty
Additional disclosable party — since 2021
Cox, Vickie
Operational control · Additional disclosable party — since 2021
Difilipo, Rebecca
Operational control · Additional disclosable party — since 2022
Inglis, Ronald
Operational control · Additional disclosable party — since 2021
J & R Family Investments, Llc
Additional disclosable party — since 2021
L Friedman 2018 Family Trust
Additional disclosable party — since 2021
L Friedman Family Holdings Llc
Additional disclosable party — since 2021
Landau Family Investment Trust
Additional disclosable party — since 2021
M Friedman 2018 Family Trust
Additional disclosable party — since 2021
Mansfield, Melissa
Operational control · Additional disclosable party — since 2021
Pc Wta Acquisition Llc
Additional disclosable party — since 2021
Pc Wta Multi-state Llc
Additional disclosable party — since 2021
Pc Wta Opco Holdco Llc
Indirect owner — since 2021
Peace Capital Holdings Llc
Additional disclosable party — since 2021
R&j Family Investments Llc
Additional disclosable party — since 2021
Rastogi, Ritu
Operational control · Additional disclosable party — since 2021
Silverberg, Nisanel
Operational control · Additional disclosable party — since 2021
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2021
Welltower Inc
Security-interest holder · Additional disclosable party — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-03-01
CMS overall rating
4 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$16,801 total
Last standard inspection
2026-03-05
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$452 per day (≈ $13,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
54% Medicaid · 21% Medicare · 24% private/other
Occupancy
93% (fiscal year 2024)
Vs. state median
10% below the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds
104
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-05Health inspectionComplaint-triggered6 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-04-15
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-04-15
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2026-04-15
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-15
2025-09-15Health inspectionComplaint-triggered3 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-10-30
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-30
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-10-30
2 earlier / fire-safety inspections (21 citations)
2025-02-14Health inspectionComplaint-triggered5 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-03-24
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-03-24
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-03-24
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-03-24
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-03-24
2024-02-02Health inspectionComplaint-triggered16 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-19
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-03-19
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-19
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-19
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-19
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-03-19
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-19
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-19
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-19
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-03-19
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-03-19
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-19
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-03-19
F-0809
E · No harm foundFood safetyFrom a complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-03-19
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-19
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-03-19

Federal penalties

2024-02-02Fine$16,801
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085042.

Visitor reviews

What people say on Google.
4.5254 ratings on Google
★★★★Island Gurl Dat · 2024-02-17 · via Google

“This facility is amazing! It is serene and scenic, nestled amongst sprawling estates. There is a self check in and out kiosk. You are greeted warmly by the front desk staff. The nurses and dietitians are warm and friendly. The facility is very clean and well organized. There are many healthy dietary options for the residents to choose from. The rooms are spacious with a view. The best part, you ca…”

★★★★★Thomas Winnington · 2026-04-22 · via Google

“All personel from main desk to Wing my sister is on were kind Caring,& Helpful. She has received excellent care here. The place is kept clean as well as Her. She got her Hair done To day and was very Happy to see us.”

★★★★★Beach Girl · 2026-03-19 · via Google

“My mom spent about a month at CC at Brakenville after a horrible experience at another facility. She was often confused and the staff was very kind to her. They provided her with the care she needed without hesitation. We visited her often. Her roommate became a dear friend who helped her and kept her spirits up through a difficult time. Highly recommend Complete Care at Brakenville.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered