Home›Browse›Delaware›Hockessin›Regal Heights Healthcare & Rehab Center

Nursing homeFAID #1668

Regal Heights Healthcare & Rehab Center

6525 LANCASTER PIKE, HOCKESSIN, DE, 19707

(302) 998-0181

172 licensed beds

CMS rates Regal Heights Healthcare & Rehab Center 1 out of 5 overall. Federal inspectors issued 57 citations across 10 inspections in the last three years, with $94,384 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections4/5 staffing1/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

6525 Lancaster Pike

Hockessin, DE 19707

Get directions

Map facilities in this area

All facilities in Hockessin

Public record summary

What we can show you for free.

Bed capacity

172

CMS facility ID

085006

Care type

Nursing home

County

New Castle

Facility name

Regal Heights Healthcare & Rehab Center

Street address

6525 LANCASTER PIKE

City / state / ZIP

Hockessin, DE 19707

Phone

(302) 998-0181

Website

regalheightshealthcare.com

About this facility — Regal Heights Healthcare & Rehab Center

Regal Heights Healthcare & Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Hockessin, Delaware. It is licensed for 172 beds — well above the median for skilled nursing facilities in Delaware (110 beds).

It is one of 7 senior care facilities in Hockessin and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Regal Heights Healthcare & Rehab Center 57 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $94,384 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Nationwide Healthcare Services

Ownership type

For profit - Corporation

Registered owners & officers

Gelley, Leah

Direct owner — since 2006

Gelley, Meir

Direct owner · Managing employee — since 2006

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

$94,384 total

Last standard inspection

2026-05-23

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$358 per day (≈ $10,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

70% Medicaid · 5% Medicare · 25% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

29% below the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds

172

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-23Health inspectionComplaint-triggered14 citations

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-07-07

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-07-07

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-07-07

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-07-07

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-07

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-07-07

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-07

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-07-07

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-07-07

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-07-07

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-07

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-07-07

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-07

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2026-07-07

2025-05-23Health inspectionComplaint-triggered20 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-08

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2025-07-08

F-0559

D · No harm found

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2025-07-08

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-08

F-0604

G · Actual harmFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-05-23

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-08

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-07-08

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-07-08

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-08

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-08

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-08

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-07-08

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-08

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-07-08

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-07-08

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-07-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-08

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-07-08

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-07-08

F-0940

D · No harm found

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Corrected 2025-07-08

2 earlier / fire-safety inspections (23 citations)

2025-02-10Health inspectionComplaint-triggered6 citations

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-05

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-13

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-05

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-03-05

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-05

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2025-03-05

2024-05-01Health inspectionComplaint-triggered17 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-05-29

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-05-29

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-29

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-29

F-0620

B · No harm found

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Corrected 2024-05-29

F-0623

B · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-05-29

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-05-29

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-29

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-05-29

F-0676

D · No harm foundFrom a complaint

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-05-29

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-05-29

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-05-29

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-01

F-0712

E · No harm foundFrom a complaint

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2024-05-29

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-29

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-29

F-0842

B · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-29

Federal penalties

2026-05-23Fine$47,385

2025-05-23Fine$17,760

2025-02-10Fine$12,438

2024-05-01Fine$16,801

Total fines$94,384

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085006.

Quality of care & staffing

How it compares in Delaware.

Inspection citations, 3 years

More than 73% of nursing homes in the state

State median: 35

Federal fines, 3 years

$94,384

More than 80% of nursing homes in the state

State median: $38,290

Nurse staffing, hours per resident per day

3.9

Higher than 30% of nursing homes in the state

State median: 4.0

Nursing staff turnover, annual

44%

Higher than 54% of nursing homes in the state

State median: 40%

Resident outcomes

On 21 federal quality measures, this facility does better than the Delaware average on 4 and worse on 12. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	16.7%	12.3%	13.5%	Worse than state
Lose too much weight	5.1%	5.5%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.3%	0.4%	0.7%	Near state average
With a urinary tract infection	3.4%	1.9%	1.5%	Worse than state
Have depressive symptoms	0.6%	10.6%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	4.6%	2.9%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	88.3%	96.2%	93.7%	Near state average
Ability to walk independently worsened	14.6%	12.1%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	10.6%	21.9%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	97.7%	98.8%	95.3%	Near state average
With pressure ulcers	2.7%	3.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	27.7%	19.3%	18.3%	Worse than state
Received an antipsychotic medication	14.9%	10.6%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.31	1.75	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.21	1.33	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	59.4%	84.5%	82.3%	Worse than state
Newly received an antipsychotic medication	3.7%	0.9%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	83.3%	88.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	29.5%	22.7%	23.4%	Worse than state
Had an outpatient emergency department visit	13.8%	10.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0600 3 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0609 3 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.

Verify & compare

Where to check, and what's nearby.

Who to contact in Delaware

Licensing: Delaware Health and Social Services, Division of Health Care Quality (DHCQ)
File a complaint: 877-453-0012 · Online
Long-Term Care Ombudsman: 855-773-1002. A free advocate for residents and families.
Adult Protective Services: 888-277-4302. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Wilmington Va Medical Center, about 3.2 miles. CMS rating 4 of 5.
St Francis Hospital, about 4.8 miles. CMS rating 3 of 5.
Nemours Children's Hospital, Delaware, about 4.9 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Willowbrooke Court At Cokesbury Village, Hockessin, about 0.8 miles. CMS rating 5 of 5.
Coral Springs Rehab & Healthcare, Wilmington, about 2.1 miles. CMS rating 2 of 5.
Cadia Rehabilitation Pike Creek, Wilmington, about 2.5 miles. CMS rating 4 of 5.
Complete Care At Brackenville, Hockessin, about 2.7 miles. CMS rating 5 of 5.
Pike Creek Nursing & Rehabilitation Center, Wilmington, about 2.8 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

3.542 ratings on Google

★★Vanessa Tagg · 2025-09-02 · via Google
“Around August 7, 2025. My mom 86 year old moderately impaired mother was trying hard to explain to me that a woman who worked in the office got her to sign some papers. So I had to ask her a few more questions to try to understand. I still didn't understand. I ask the unit manager, the unit manager called the business office and she came down to talk to me, mind you I'm her LEGAL power o…”

★★★★Kim Maguire · 2024-03-25 · via Google
“Despite many reviews being average or poor, my experience was favorable. My mom needed a sub-acute rehab facility for 7-14 days after surgery. She was there 13 days and went in unable to even sit up and left walking well with her walker. The therapy team was fantastic, they worked with her and were patient and practical in their approach. We also had many amazing nurses and aids such as Daniel, S…”

★cynthia swanson · 2024-11-25 · via Google
“this facility is run badly. the nurses and aid could care less about their patients, patients are neglected, or the family's requests are ignored. the aids don't know how to persuade a patient to take showers. the patients can go months without a shower. My mother's scalp had chunks of dirt on it. If patient can't brush their own teeth, their teeth don't get brushed. any nice piece of clothin…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 57 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered