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Nursing homeFAID #13229

Complete Care At Glendale West

6263 N GREEN BAY AVE, GLENDALE, WI, 53209
(414) 351-0543
94 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
94
CMS facility ID
525547
Care type
Nursing home
County
Milwaukee
Facility name
Complete Care At Glendale West
Street address
6263 N GREEN BAY AVE
City / state / ZIP
Glendale, WI 53209
Phone
(414) 351-0543

Complete Care At Glendale West is a Medicare/Medicaid-certified skilled nursing facility in Glendale, Wisconsin. It is licensed for 94 beds — above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 12 senior care facilities in Glendale and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Glendale West 65 times across 13 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $11,180 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Complete Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Pc Glendale Holdco Llc
Direct owner — 100% stake — since 2024
Sms 2021 Trust
Indirect owner · Additional disclosable party — 95% stake — since 2021
Bielinski, Renee
Operational control · Additional disclosable party — since 2022
Des Capital Llc
Additional disclosable party — since 2021
Glendale Wi Propco Llc
Additional disclosable party — since 2021
Hayden, Lakisha
Operational control · Additional disclosable party — since 2021
Hellman, Yosef
Operational control · Additional disclosable party — since 2021
Jrk Investments Llc
Additional disclosable party — since 2021
Kelly, Denise
Operational control · Additional disclosable party — since 2021
Klugman, Jacob
Additional disclosable party — since 2021
Peace Capital Holdings Ii Llc
Additional disclosable party — since 2021
Rosich, Aleksandar
Operational control · Additional disclosable party — since 2021
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee · Additional disclosable party — since 2021
Sternbuch, Daniel
Additional disclosable party — since 2021
Wi 6 Propco Holdco Llc
Additional disclosable party — since 2021
Wi 6 Propco Topco Llc
Additional disclosable party — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-07-15
CMS overall rating
3 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$11,180 total
Last standard inspection
2025-05-22
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$337 per day (≈ $10,240/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
82% Medicaid · 6% Medicare · 13% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
17% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
94
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-12Health inspectionComplaint-triggered4 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-12-05
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-05
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-05
2025-05-22Health inspectionComplaint-triggered13 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-22
F-0572
E · No harm foundFrom a complaint
Give residents a notice of rights, rules, services and charges.
Corrected 2025-06-22
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-06-22
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-06-22
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-06-22
F-0655
E · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-06-22
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-22
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-06-22
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-22
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-06-22
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-06-22
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-06-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-22
9 earlier / fire-safety inspections (48 citations)
2024-11-26Health inspectionComplaint-triggered2 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-12-17
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-17
2024-09-26Health inspectionComplaint-triggered1 citation
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-10-15
2024-06-07Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-05
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-07-05
2024-02-05Health inspectionComplaint-triggered4 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-24
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-24
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-24
2023-11-29Health inspectionComplaint-triggered2 citations
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-26
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-12-26
2022-10-24Health inspection10 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2022-11-18
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-11-18
F-0625
C · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-11-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-11-18
F-0686
J · Immediate jeopardy
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-11-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-11-18
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2022-11-18
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-11-18
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-11-18
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-11-18
2025-05-22Fire-safety inspection9 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-06-19
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-06-19
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-06-25
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-30
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-06-20
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-06-20
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-06-20
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-06-20
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-06-19
2024-02-05Fire-safety inspection12 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-02-23
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-23
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-04-04
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-04
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2024-02-23
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-23
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-02-23
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-02-23
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-04-04
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-02-23
K-0912
D · No harm found
Have power receptacles that are properly grounded.
Corrected 2024-02-23
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-02-23
2022-10-24Fire-safety inspection6 citations
K-0233
E · No harm found
Install resident room doors of proper design and width.
Corrected 2022-11-15
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-11-10
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-11-15
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2022-11-28
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2022-11-15
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-11-15

Federal penalties

2023-11-29Fine$11,180
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525547.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered