Nursing homeFAID #13257
Luther Manor
4545 N 92ND ST, MILWAUKEE, WI, 53225
(414) 464-3880
99 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
99
State license
0019637
CMS facility ID
525588
Care type
Nursing home
Facility name
Luther Manor
Street address
4545 N 92ND ST
City / state / ZIP
Milwaukee, WI 53225
Phone
(414) 464-3880
State license #
0019637
About this facility — Luther Manor
Luther Manor is a Medicare/Medicaid-certified skilled nursing facility in Milwaukee, Wisconsin. It is licensed for 99 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).
It is one of 336 senior care facilities in Milwaukee and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Luther Manor 83 times across 14 inspections in the last three years, and CMS has imposed $163,627 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
United Lutheran Program for the Aging Inc
Parent company
United Lutheran Program for the Aging, Inc
Ownership type
Non profit - Corporation
Administrator
Shamika May
Registered owners & officers
Chedid, Stephanie
Officer · Additional disclosable party — since 2015
Cooper, Delila
Operational control · Additional disclosable party — since 2024
Gibbs, Karen
Operational control · Additional disclosable party — since 2021
Hansen, Patrick
Officer · Operational control · Additional disclosable party — since 2017
Jung, Kim
Operational control · Additional disclosable party — since 2024
Keup, Arthur
Officer · Additional disclosable party — since 2017
Select Rehabilitation, Llc
Operational control · Additional disclosable party — since 2025
Sodexo America, Llc
Operational control · Additional disclosable party — since 2025
United Lutheran Program for the Aging, Inc
Direct owner · Operational control · Additional disclosable party — since 1966
Regulatory standing
Licensed / certified since
1996-05-01
CMS overall rating
1 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$163,627 total
Last standard inspection
2025-12-16
Nurse staffing
4.8 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$511 per day (≈ $15,530/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 8% Medicare · 92% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
26% above the WI median of $407/day — full state cost breakdown
Services & coverage
Licensed beds
99
Licensed as
CBRF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Reported monthly rate range
$9,215 – $10,525
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-14Health inspectionComplaint-triggered1 citation
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-16
2025-12-16Health inspection5 citations
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-01-17
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-01-17
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-17
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-01-17
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-17
11 earlier / fire-safety inspections (77 citations)
2025-07-29Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-21
2025-05-13Health inspectionComplaint-triggered1 citation
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-05-31
2025-03-26Health inspectionComplaint-triggered1 citation
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-04-27
2024-10-31Health inspectionComplaint-triggered9 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-11-25
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-19
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-11-20
F-0644
D · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-25
F-0645
D · No harm foundFrom a complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-11-20
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-20
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-12-03
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-12-03
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-11-29
2024-09-10Health inspectionComplaint-triggered14 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-19
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-11-20
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-10-11
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-09-20
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-20
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-11-08
F-0692
J · Immediate jeopardy
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-09-20
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-15
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-09-19
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-09-20
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-10-11
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-08
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-09-15
2024-06-11Health inspectionComplaint-triggered5 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-07-03
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-07-03
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-03
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-03
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-03
2024-02-01Health inspectionComplaint-triggered6 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-06
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-04
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-14
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-14
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-04
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-04
2023-07-27Health inspection7 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-08-25
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-08-25
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-08-23
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-08-23
F-0742
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2023-08-25
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-08-25
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-08-25
2025-12-16Fire-safety inspection11 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-01-17
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2026-01-17
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-01-17
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-01-17
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-28
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-01-17
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-01-30
K-0753
D · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2026-01-17
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-01-17
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-01-17
2024-09-10Fire-safety inspection11 citations
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2024-10-07
K-0132
E · No harm found
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected 2024-09-12
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-12
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-14
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-09-25
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-23
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-09-18
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-08
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-09-17
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-09-17
K-0791
E · No harm found
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Corrected 2024-09-12
2023-07-27Fire-safety inspection11 citations
K-0132
E · No harm found
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected 2023-09-29
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2023-08-25
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-08-23
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-08-25
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-25
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-08-25
K-0362
D · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-12-15
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-08-25
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-08-23
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-08-25
Federal penalties
2024-09-10Fine$103,705
2024-06-11Fine$34,468
2024-02-01Fine$25,454
2024-09-10Medicare payment denial — 53 days
2024-02-01Medicare payment denial — 14 days
Total fines$163,627
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525588.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 83 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1639339518
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered