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Nursing homeFAID #13261

Complete Care At Hales Corners

9449 W. Forest Home Ave., HALES CORNERS, WI, 53130

(414) 529-6888

62 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

9449 W. Forest Home Ave.

Hales Corners, WI 53130

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

525596

Care type

Nursing home

County

Milwaukee

Facility name

Complete Care At Hales Corners

Street address

9449 W. Forest Home Ave.

City / state / ZIP

Hales Corners, WI 53130

Phone

(414) 529-6888

About this facility — Complete Care At Hales Corners

Complete Care At Hales Corners is a Medicare/Medicaid-certified skilled nursing facility in Hales Corners, Wisconsin. It is licensed for 62 beds — close to the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 6 senior care facilities in Hales Corners and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Hales Corners 37 times across 11 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $17,934 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Complete Care

Ownership type

For profit - Corporation

Registered owners & officers

Pc Hales Corners Opco Holdco Llc

Direct owner — 100% stake — since 2025

Bielinski, Renee

Operational control · Additional disclosable party — since 2025

Chang, Steve

Operational control · Additional disclosable party — since 2025

Des Capital Llc

Indirect owner · Additional disclosable party — since 2025

Hales Corners Propco Llc

Additional disclosable party — since 2025

Hellman, Yosef

Governing body · Operational control — since 2025

Jacobs, Sara

Operational control · Additional disclosable party — since 2025

Jrk Investments Llc

Indirect owner · Additional disclosable party — since 2025

Klugman, Jacob

Indirect owner · Additional disclosable party — since 2025

Pc Hales Corners Propco Holdco Llc

Additional disclosable party — since 2025

Pc Hales Corners Topco Opco Llc

Indirect owner — since 2025

Pc Hales Corners Topco Propco Llc

Additional disclosable party — since 2025

Peace Capital Holdings Ii Llc

Indirect owner · Additional disclosable party — since 2025

Ponce, Maria

Operational control · Additional disclosable party — since 2025

Sms 2021 Trust

Indirect owner · Additional disclosable party — since 2025

Stein, Shalom

Indirect owner · Governing body · Director · Trustee — since 2025

Sternbuch, Daniel

Indirect owner · Operational control · Additional disclosable party — since 2025

Weissman, Malka

Additional disclosable party — since 2025

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-06-10

CMS overall rating

3 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$17,934 total

Last standard inspection

2025-06-18

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$465 per day (≈ $14,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

24% Medicaid · 19% Medicare · 58% private/other

Occupancy

65% (fiscal year 2023)

Vs. state median

14% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-19Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-02-19

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-02-20

2025-12-05Health inspectionComplaint-triggered3 citations

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2025-12-08

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-08

F-0925

D · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-12-08

6 earlier / fire-safety inspections (32 citations)

2025-06-18Health inspectionComplaint-triggered6 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-27

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-07

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-07-07

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-07-14

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2025-07-07

2024-03-27Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-04-25

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-25

2023-01-12Health inspection4 citations

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-01-13

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-02-10

F-0886

F · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2023-01-13

F-0888

C · No harm found

Ensure staff are vaccinated for COVID-19

Corrected 2023-01-13

2025-06-18Fire-safety inspection9 citations

E-0025

F · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2025-07-11

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-07-08

K-0342

F · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-07-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-14

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-07-08

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-08

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-07-08

K-0908

F · No harm found

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2025-07-09

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-08

2024-03-27Fire-safety inspection6 citations

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2024-04-23

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-22

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-23

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-04-22

K-0908

F · No harm found

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2024-04-25

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-04

2023-01-12Fire-safety inspection5 citations

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2023-01-11

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-01-11

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-11

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-02-10

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-02-10

Federal penalties

2024-03-27Fine$17,934

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525596.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered