Senior Home Review
Home›Browse›New Jersey›Toms River›Complete Care At Holiday City
Nursing homeFAID #8044

Complete Care At Holiday City

4 PLAZA DRIVE, TOMS RIVER, NJ, 08757
(732) 240-0900
ccholidaycity.com
180 licensed beds

CMS rates Complete Care At Holiday City 4 out of 5 overall. Federal inspectors issued 46 citations across 9 inspections in the last three years, with $8,496 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of COMPLETE CARE AT HOLIDAY CITY
Photo via Google · David Lorenzini

Public record summary

What we can show you for free.
Bed capacity
180
State license
061526
CMS facility ID
315320
Care type
Nursing home
Facility name
Complete Care At Holiday City
Street address
4 PLAZA DRIVE
City / state / ZIP
Toms River, NJ 08757
Phone
(732) 240-0900
Website
ccholidaycity.com
State license #
061526

About this facility — Complete Care At Holiday City

Complete Care At Holiday City is a Medicare/Medicaid-certified skilled nursing facility in Toms River, New Jersey. It is licensed for 180 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 28 senior care facilities in Toms River and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Complete Care, a group of 85 facilities on this site.

Federal inspectors have cited Complete Care At Holiday City 46 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,496 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Complete Care At Holiday, Llc
Parent company
Complete Care
Ownership type
For profit - Corporation
Administrator
Kyle G. Newfeld

Registered owners & officers

Eef Capital Llc
Direct owner — 50% stake — since 2019
Peace Capital Llc
Direct owner — 50% stake — since 2020
Schlaff, Benny
Indirect owner — 25% stake — since 2019
Schlaff, Nachum
Indirect owner — 25% stake — since 2019
Foley, Susan
Managing employee — since 2019
Stein, Shalom
Director — since 2019

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-01-01
License expires
2027-08-31
CMS overall rating
4 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$8,496 total
Last standard inspection
2025-04-25
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$397 per day (≈ $12,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
56% Medicaid · 15% Medicare · 28% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
6% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
180
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-08Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-04
2025-04-25Health inspection4 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-06-19
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-06-19
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-19
7 earlier / fire-safety inspections (41 citations)
2025-02-13Health inspectionComplaint-triggered8 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-07
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-04-07
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-04-07
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-07
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-04-07
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-07
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-07
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-07
2023-03-30Health inspection3 citations
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-04-21
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-04-21
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-21
2021-05-11Health inspection3 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-06-11
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-06-11
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-06-11
2026-02-10Fire-safety inspectionComplaint-triggered6 citations
K-0342
F · No harm foundFrom a complaint
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2026-04-01
K-0353
F · No harm foundFrom a complaint
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-01
K-0355
F · No harm foundFrom a complaint
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-04-01
K-0363
F · No harm foundFrom a complaint
Install corridor and hallway doors that block smoke.
Corrected 2026-04-01
K-0781
F · No harm foundFrom a complaint
Have restrictions on the use of portable space heaters.
Corrected 2026-04-01
K-0920
F · No harm foundFrom a complaint
Ensure proper usage of power strips and extension cords.
Corrected 2026-04-01
2025-04-25Fire-safety inspection6 citations
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2025-06-19
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-19
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-19
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2025-06-19
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-06-19
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-06-19
2023-03-30Fire-safety inspection11 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-04-21
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-04-21
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-04-17
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-04-21
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-04-21
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-28
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-21
K-0522
F · No harm found
Have an externally vented heating system.
Corrected 2023-04-21
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-04-21
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-04-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-04-21
2021-05-11Fire-safety inspection4 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2021-06-11
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-06-11
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2021-06-11
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2021-06-11

Federal penalties

2026-05-08Fine$8,496
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315320.

Quality of care & staffing

How it compares in New Jersey.
Inspection citations, 3 years
46
More than 70% of nursing homes in the state
State median: 38
Federal fines, 3 years
$8,496
More than 63% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.2
Higher than 10% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
61%
Higher than 94% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 15 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased2.5%8.3%13.5%Better than state
Lose too much weight1.6%4.7%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.5%0.7%Better than state
With a urinary tract infection0.6%0.7%1.5%Better than state
Have depressive symptoms7.3%12.5%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury2.1%2.3%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine94.9%93.0%93.7%Near state average
Ability to walk independently worsened3.3%7.3%12.7%Better than state
Received an antianxiety or hypnotic medication15.3%18.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine99.2%96.8%95.3%Near state average
With pressure ulcers2.2%5.3%4.5%Better than state
With new or worsened bowel or bladder incontinence16.1%15.2%18.3%Near state average
Received an antipsychotic medication8.4%12.9%15.4%Better than state
Hospitalizations per 1000 long-stay resident days0.871.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.251.051.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine64.5%79.0%82.3%Worse than state
Newly received an antipsychotic medication0.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine50.4%79.5%80.1%Worse than state
Were rehospitalized after a nursing home admission14.4%24.1%23.4%Better than state
Had an outpatient emergency department visit3.6%8.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • K-0363 2 inspections. Install corridor and hallway doors that block smoke.
  • F-0641 2 inspections. Ensure each resident receives an accurate assessment.
  • F-0658 2 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

What its owners also hold

  • Eef Capital Llc has an ownership stake on file at 23 nursing homes, averaging 3.6 of 5 on CMS's overall rating.
  • Peace Capital Llc has an ownership stake on file at 11 nursing homes, averaging 3.6 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

  • Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
  • File a complaint: 800-792-9770 · Online
  • Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Community Medical Center, about 1.3 miles. CMS rating 1 of 5.
  • Monmouth Medical Center-southern Campus, about 7.4 miles. CMS rating 3 of 5.
  • Ocean Medical Center, about 9.7 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.1214 ratings on Google
★★★★★Rose Noto · 2026-06-04 · via Google

“My husband recently had a wonderful recuperation stay at C. C. Holiday City after his hospital stay. Choosing this facility was an excellent decision. He received outstanding care, which seems to be the norm for all residents. The facilities are inviting, and the staff is truly dedicated. Our social worker, Ashley, provided exceptional support, even arranging for an extended stay if needed. Dana, …”

★★★★★Eva Contos · 2026-07-07 · via Google

“Wonderful facility!! I know those of you reading may find it hard to believe, but I am so glad I didn’t listen to other’s. You must go and see for yourself. They took very good care of my mother, I saw it firsthand. Nursing was excellent, and the aides did a wonderful job also. Everyone is so friendly and they make it a priority to treat everyone as if they were a family member. The therapy depa…”

★★★★★Jean Matkovich · 2026-07-15 · via Google

“We were visiting our nephew. The facility was lovely and clean. The staff I met were kind and cheerful. We especially enjoyed Shanique helping us with our family party.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered