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Nursing homeFAID #8141

Complete Care At Prospect Heights

336 PROSPECT AVE, HACKENSACK, NJ, 07601
(201) 678-1800
ccprospectheights.com
196 licensed beds

CMS rates Complete Care At Prospect Heights 2 out of 5 overall. Federal inspectors issued 45 citations across 12 inspections in the last three years, with $59,312 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall1/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT PROSPECT HEIGHTS LLC
Photo via Google · Complete Care at Prospect Heights

Public record summary

What we can show you for free.
Bed capacity
196
State license
056300
CMS facility ID
315460
Care type
Nursing home
Facility name
Complete Care At Prospect Heights
Street address
336 PROSPECT AVE
City / state / ZIP
Hackensack, NJ 07601
Phone
(201) 678-1800
Website
ccprospectheights.com
State license #
056300

About this facility — Complete Care At Prospect Heights

Complete Care At Prospect Heights is a Medicare/Medicaid-certified skilled nursing facility in Hackensack, New Jersey. It is licensed for 196 beds — well above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 5 senior care facilities in Hackensack and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Complete Care, a group of 85 facilities on this site.

Federal inspectors have cited Complete Care At Prospect Heights 45 times across 12 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $59,312 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Browertown Associates, Inc.
Parent company
Complete Care
Ownership type
For profit - Limited Liability company
Administrator
-

Registered owners & officers

Aspril, Vilma
Operational control · Additional disclosable party — since 2024
Clemor, Rj
Operational control · Additional disclosable party — since 2024
Des Capital Llc
Indirect owner · Additional disclosable party — since 2023
Elsebai, Karina
Director · Operational control · Additional disclosable party — since 2023
Jrk Investments Llc
Indirect owner · Additional disclosable party — since 2023
Klugman, Jacob
Indirect owner · Additional disclosable party — since 2023
Mina, Joseph
Director · Operational control · Additional disclosable party — since 2024
Pc Hmh Holdings 2 Llc
Indirect owner · Additional disclosable party — since 2023
Pc Hmh Propco Holdings 2 Llc
Additional disclosable party — since 2023
Peace Capital Holdings Llc
Additional disclosable party — since 2023
Prospect Heights Propco Llc
Additional disclosable party — since 2023
Schwartz, Hershel
Operational control · Additional disclosable party — since 2023
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2023
Sowma, Nikita
Operational control · Additional disclosable party — since 2025
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2023
Sternbuch, Daniel
Indirect owner · Additional disclosable party — since 2023

Regulatory standing

Federal court records
2 naming this facility · 20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2000-01-05
License expires
2026-09-30
CMS overall rating
2 of 5 stars
Health deficiencies
19 at the last standard inspection
Federal fines
$59,312 total
Last standard inspection
2026-01-29
Nurse staffing
2.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$703 per day (≈ $21,370/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 31% Medicare · 69% private/other
Occupancy
32% (fiscal year 2023)
Vs. state median
67% above the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
196
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-01-29Health inspectionComplaint-triggered19 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-02-02
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-02-02
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-02-02
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-02-02
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-02-02
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-02
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-02
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-02-02
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-02-02
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-02-02
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2026-02-02
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-02-02
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-02-02
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-02
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-02
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-02-02
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-02
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2026-02-02
2025-03-05Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-06
8 earlier / fire-safety inspections (25 citations)
2025-02-11Health inspectionInfection control1 citation
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-12
2024-09-27Health inspectionComplaint-triggered3 citations
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-11-07
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-11-07
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-11-07
2024-04-16Health inspectionComplaint-triggered5 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-05-08
F-0657
G · Actual harmFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-08
F-0676
D · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-05-08
F-0697
G · Actual harmFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-05-08
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-05-08
2024-02-15Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-11
2022-10-03Health inspection3 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-11-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-11-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-12-14
2026-01-29Fire-safety inspection2 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-05
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-01-28
2024-09-27Fire-safety inspection5 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-11-01
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-10-31
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-10-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-31
2022-10-03Fire-safety inspection5 citations
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-11-22
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2022-11-22
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-12-15
K-0912
E · No harm found
Have power receptacles that are properly grounded.
Corrected 2022-11-22
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-12-15

Federal penalties

2024-04-16Fine$25,300
2024-02-20Fine$3,798
2024-02-15Fine$15,646
2024-02-12Fine$3,418
2024-01-22Fine$7,976
2023-12-18Fine$3,174
Total fines$59,312
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315460.

Quality of care & staffing

How it compares in New Jersey.
Inspection citations, 3 years
45
More than 68% of nursing homes in the state
State median: 38
Federal fines, 3 years
$59,312
More than 84% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
2.8
Among the lowest of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
47%
Higher than 71% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased17.9%8.3%13.5%Worse than state
Lose too much weight2.4%4.7%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.5%0.7%Better than state
With a urinary tract infection0.3%0.7%1.5%Better than state
Have depressive symptoms12.1%12.5%13.5%Near state average
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury1.6%2.3%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.0%93.0%93.7%Near state average
Ability to walk independently worsened10.8%7.3%12.7%Worse than state
Received an antianxiety or hypnotic medication17.9%18.8%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine100.0%96.8%95.3%Near state average
With pressure ulcers9.9%5.3%4.5%Worse than state
With new or worsened bowel or bladder incontinence21.0%15.2%18.3%Worse than state
Received an antipsychotic medication11.3%12.9%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.351.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.721.051.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine96.3%79.0%82.3%Better than state
Newly received an antipsychotic medication1.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine98.9%79.5%80.1%Better than state
Were rehospitalized after a nursing home admission23.9%24.1%23.4%Near state average
Had an outpatient emergency department visit6.8%8.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0880 4 inspections. Provide and implement an infection prevention and control program.
  • F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
  • F-0641 2 inspections. Ensure each resident receives an accurate assessment.
  • F-0657 2 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-0725 2 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  • F-0732 2 inspections. Post nurse staffing information every day.

What its owners also hold

  • Sms 2021 Trust has an ownership stake on file at 77 nursing homes, averaging 3.2 of 5 on CMS's overall rating.
  • Jrk Investments Llc has an ownership stake on file at 28 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
  • Des Capital Llc has an ownership stake on file at 28 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

  • Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
  • File a complaint: 800-792-9770 · Online
  • Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Hackensack University Medical Center, about 0.7 miles. CMS rating 5 of 5.
  • Holy Name Medical Center, about 2.4 miles. CMS rating 5 of 5.
  • St Mary's General Hospital, about 5.0 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.5249 ratings on Google
★★★★★Rafael Fernandez · 2026-06-23 · via Google

“I recently had the opportunity to tour this facility with Sasha, and I left extremely impressed. From the moment I arrived, Sasha was welcoming, knowledgeable, and genuinely passionate about helping residents and their families navigate what can be a very difficult process. What stood out to me was that she doesn’t just focus on admissions. During the tour, it became clear that she is also a stro…”

★★★★Kalia Smith · 2026-06-12 · via Google

“Friend of mine was a patient there for about 2 months. Karen Perez SW at facility took my concerns and addressed them with excellent care. Her willingness to listen and concern gave me comfort knowing my friend’s stay was adequate. Ms Perez was a pleasure to meet and us an asset to this facility. She takes the patients concern seriously and takes care of them with professional care. Thank you Kare…”

★★★★★Debra Abruzzi · 2026-06-28 · via Google

“Had a pleasant experience here today visiting a great friend. We had a nice day! Clean facility! Please give the patients better food to eat…didn’t look too appealing…these folks deserve nice food! Let them eat steak ! Aside from this a very positive experience!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered