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Nursing homeFAID #8024

Complete Care At Regent

50 POLIFLY ROAD, HACKENSACK, NJ, 07601
(201) 646-1166
180 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of COMPLETE CARE AT REGENT LLC
Photo via Google · Complete Care at Regent
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Bed capacity
180
State license
060231
CMS facility ID
315295
Care type
Nursing home
Facility name
Complete Care At Regent
Street address
50 POLIFLY ROAD
City / state / ZIP
Hackensack, NJ 07601
Phone
(201) 646-1166
State license #
060231

Complete Care At Regent is a Medicare/Medicaid-certified skilled nursing facility in Hackensack, New Jersey. It is licensed for 180 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 5 senior care facilities in Hackensack and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Regent 47 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Complete Care At Regent Llc
Parent company
Complete Care
Ownership type
For profit - Individual
Administrator
Raanan Zackai

Registered owners & officers

Pc Hmh Opco Holdngs Llc
Direct owner — 100% stake — since 2023
Eef Capital Llc
Additional disclosable party — since 2023
Elsebai, Karina
Operational control · Additional disclosable party — since 2023
Gottesman, Moshe
Operational control · Additional disclosable party — since 2023
Karim, Karim
Operational control · Additional disclosable party — since 2023
Pc Hmh Holdings Llc
Indirect owner · Additional disclosable party — since 2023
Pc Hmh Propco Intermediate 9 Llc
Additional disclosable party — since 2023
Pc Hmh Topco Propco Holdings Llc
Additional disclosable party — since 2023
Peace Capital Holdings Llc
Additional disclosable party — since 2023
Regent Propco Holdco Llc
Additional disclosable party — since 2023
Regent Propco Llc
Additional disclosable party — since 2023
Schlaff, Benny
Additional disclosable party — since 2023
Schlaff, Nachum
Additional disclosable party — since 2023
Siringan, Nilo
Additional disclosable party — since 2023
Sms 2021 Trust
Indirect owner · Additional disclosable party — since 2023
Stein, Shalom
Indirect owner · Governing body · Officer · Trustee — since 2023
Zackai, Raanan
Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-05-01
License expires
2027-03-31
CMS overall rating
2 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-02-03
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$319 per day (≈ $9,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 7% Medicare · 25% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
24% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
180
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-02-03Health inspectionComplaint-triggered17 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-02-21
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-02-24
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-03-10
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2025-03-10
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-24
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-21
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-10
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-03-10
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-21
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-02-21
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-24
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-02-24
F-0728
D · No harm foundFrom a complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected 2025-02-24
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2025-02-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-21
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-24
F-0919
F · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-02-21
2023-10-04Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-03
5 earlier / fire-safety inspections (29 citations)
2023-10-02Health inspection5 citations
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2023-11-03
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-11-03
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-11-03
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-11-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-03
2022-06-14Health inspection2 citations
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-07-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-07-30
2025-02-03Fire-safety inspection14 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-02-11
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-02-11
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-11
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-25
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-03-04
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2025-02-11
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-04-07
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-07
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-02-15
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-03-31
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-04-28
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-02-11
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2025-03-26
K-0928
F · No harm found
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Corrected 2025-02-11
2023-10-02Fire-safety inspection4 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2023-11-03
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-11-30
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-11-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-30
2022-06-14Fire-safety inspection4 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-07-20
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2022-07-28
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-06-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-08-17
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315295.
What people say on Google.
4.3267 ratings on Google
★★★★Jennifer Harrison · 2026-04-21 · via Google

“I was there to visit someone. The place looks clean, and well-managed. The staff was professional, and helpful. They were very respectful when dealing with the patient. My only concern was the elevator on the left. I pressed 3 (the floor I was going to) but it took quite a bit of time and did not stop on 3; nerve-wracking. I went back to the lobby, and took the other elevator.”

★★★★★Susan Meehan · 2026-05-29 · via Google

“My aunt and uncle received outstanding care during their month long rehabilitation stay. The admissions director, social worker, doctor, nurses, aides and therapists were all amazing. Unfortunately, my uncle passed away from a pre-existing condition. However, both were treated with extraordinary kindness, respect and professionalism. His wife is truly grateful for the care they received.”

★★Jesse Marte · 2026-05-11 · via Google

“One of my primary concerns is that the elevator seems to work one day and not the next. This is extremely inconvenient, especially in a care facility where many residents and visitors depend on it daily. Another concern is the overall cleanliness of the facility. It does not appear to be cleaned thoroughly on a daily basis, and if it is, the cleaning products being used do not leave the environme…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 47 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered