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Nursing homeFAID #453

Conway Healthcare and Rehabilitation Center

2603 DAVE WARD DRIVE, CONWAY, AR, 72034
(501) 329-2149
conwayhc.com
105 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of CONWAY HEALTHCARE AND REHABILITATION CENTER
Photo via Google · Kindsay Morgan

Public record summary

What we can show you for free.
Bed capacity
105
CMS facility ID
045245
Care type
Nursing home
County
Faulkner
Facility name
Conway Healthcare and Rehabilitation Center
Street address
2603 DAVE WARD DRIVE
City / state / ZIP
Conway, AR 72034
Phone
(501) 329-2149
Website
conwayhc.com

About this facility — Conway Healthcare and Rehabilitation Center

Conway Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Conway, Arkansas. It is licensed for 105 beds — close to the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 11 senior care facilities in Conway and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Conway Healthcare and Rehabilitation Center 28 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $25,483 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Southern Administrative Services
Ownership type
For profit - Limited Liability company

Registered owners & officers

4p2t1 Ops Holding Lp
Direct owner — 100% stake — since 2019
Alexark1 Llc
Partner — since 2022
Jej Assets Lp
Indirect owner — since 2022
Jej Management, Llc
Partner — since 2022
Ponthie, John
Officer — since 2019
Ponthie, Sharlot
Indirect owner — since 2022
Poore, Melissa
Managing employee — since 2022

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-08-15
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$25,483 total
Last standard inspection
2025-08-21
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$312 per day (≈ $9,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 3% Medicare · 40% private/other
Occupancy
66% (fiscal year 2023)
Vs. state median
5% below the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
105
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-21Health inspectionComplaint-triggered6 citations
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-09-20
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-20
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-09-20
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-09-20
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-20
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-20
2024-10-31Health inspectionComplaint-triggered1 citation
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-22
6 earlier / fire-safety inspections (21 citations)
2024-05-06Health inspectionComplaint-triggered8 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-05-20
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-06
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-07
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-17
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-27
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-06
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-05-17
2024-03-21Health inspectionComplaint-triggered1 citation
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-05
2023-03-17Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-04-14
F-0582
E · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-04-14
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-04-14
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-04-14
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-04-14
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-14
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-04-14
2025-08-21Fire-safety inspection1 citation
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-09-20
2024-05-06Fire-safety inspection1 citation
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-05-28
2023-03-17Fire-safety inspection3 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-04-14
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-04-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-14

Federal penalties

2024-05-06Fine$25,483
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045245.

Visitor reviews

What people say on Google.
3.915 ratings on Google
★★★★★Kim Smith · 2026-03-26 · via Google

“These folks rock at their jobs. The CNA’s here are the most caring people I have ever met in my life. They give my mom their very best every day. I never worry about her being mistreated or not cared for in any way. The nurses are kind and caring and the therapists are so hard working and together they are doing their best to help her get strong enough to get back home to us!! I couldn’t recommend…”

★★★★★Nancy Eastham · 2024-04-10 · via Google

“This facility is amazing. The staff makes sure I am up to date on everything that is going on with my dad. The nurses send me pictures and FaceTime me when he wants to see me. I will be forever thankful for this facility and the staff.”

★★★★★Emily Hurley · 2021-03-11 · via Google

“My grandma is here and I have been so impressed with every single one of her nurses and the communication from the administration. They are always updating me on her progress. They make a huge effort to help her facetime me or do porch visits with us. They take good care of her and its a huge relief.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered