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Nursing homeFAID #484

Heritage Living Center

1175 MORNINGSIDE DRIVE, CONWAY, AR, 72034
(501) 327-7642
140 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE LIVING CENTER
Photo via Google · Heritage Living Center
What we can show you for free.
Bed capacity
140
CMS facility ID
045308
Care type
Nursing home
County
Faulkner
Facility name
Heritage Living Center
Street address
1175 MORNINGSIDE DRIVE
City / state / ZIP
Conway, AR 72034
Phone
(501) 327-7642

Heritage Living Center is a Medicare/Medicaid-certified skilled nursing facility in Conway, Arkansas. It is licensed for 140 beds — above the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 11 senior care facilities in Conway and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Living Center 17 times across 8 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Anthony & Bryan Adams
Ownership type
For profit - Corporation

Registered owners & officers

Adams, Anthony
Officer — since 2011
Adams, Bryan
Officer — since 2011
Angel, Tammy
Governing body · Additional disclosable party — since 2011
Dickson, John
Operational control · Additional disclosable party — since 2024
Ellis, John
Officer · Additional disclosable party — since 2011
Henderson, Emmitt
Additional disclosable party — since 2011
Henderson, Kaye
Additional disclosable party — since 2011
Heritage Center Inc
Additional disclosable party — since 2011
Incite Rehab, Llc
Additional disclosable party — since 2005
Koehler, Tobey
Officer · Additional disclosable party — since 2011
Lamb, Leslie
Governing body · Operational control · Additional disclosable party — since 2017
Ltc Systems/rx, Llc
Additional disclosable party — since 2003
Mainord, William
Additional disclosable party — since 2011
Mcginnis, Larry
Additional disclosable party — since 2011
Naylor, David
Operational control · Additional disclosable party — since 2024
Pedigo, Rita
Additional disclosable party — since 2011
Pharmacy Consults, Llc
Additional disclosable party — since 2007
Reliance Health Care, Inc.
Additional disclosable party — since 2007
Thomas, Darryl
Governing body · Additional disclosable party — since 2011

Regulatory standing

Licensed / certified since
1996-04-03
CMS overall rating
4 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-11-26
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$427 per day (≈ $12,980/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 13% Medicare · 16% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
30% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
140
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-26Health inspection4 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-15
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-12-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-15
2025-08-14Health inspectionComplaint-triggered1 citation
F-0741
D · No harm foundFrom a complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2025-09-12
4 earlier / fire-safety inspections (12 citations)
2024-06-05Health inspection5 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-07-03
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-07-03
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-03
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-03
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-07-03
2023-09-20Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-10-20
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-20
2023-05-11Health inspection3 citations
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-06-08
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-06-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-06-08
2023-05-11Fire-safety inspection2 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-06-08
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-06-08
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045308.
What people say on Google.
4.377 ratings on Google
★★★★Robin Tucker · 2026-07-07 · via Google

“My Mother was a recent rehab patient and was at Heritage for a month. She had a very positive experience there. The staff was helpful, knowledgeable and attentive and the OT/PT staff were excellent! Also, the nurses & CNA’s were great. Shout out to Dee 😊. Overall, a good experience.”

★Katelyn Gale · 2026-04-07 · via Google

“CNA’s at night don’t check on the residents and let them sit for hours even if they have fallen and hit their heads. Then when asked about why my family was left alone for so long even though there is supposed to be “24/7 care” management just gives you the run around. They take no accountability.”

★★★★★Donald Watkins · 2025-10-24 · via Google

“No place is perfect. All businesses will always have ways they can improve. This is the case for Heritage. They aren't perfect and there are always little ways they could improve, but THEY WORK HARD AT TRYING! Their staff worked to learn me and what I needed. All departments show that they are trying to meet the patient's needs. The therapy staff that Antoinette paired me with were cream of the cr…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 17 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered