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Nursing homeFAID #7448

Copper Rock Healthcare

712 COPPER ROCK DRIVE, ROGERSVILLE, MO, 65742

(417) 202-4606

90 licensed beds

CMS rates Copper Rock Healthcare 2 out of 5 overall. Federal inspectors issued 44 citations across 11 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

712 Copper Rock Drive

Rogersville, MO 65742

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Public record summary

What we can show you for free.

Bed capacity

State license

053058

CMS facility ID

265878

Care type

Nursing home

Facility name

Copper Rock Healthcare

Street address

712 COPPER ROCK DRIVE

City / state / ZIP

Rogersville, MO 65742

Phone

(417) 202-4606

State license #

053058

About this facility — Copper Rock Healthcare

Copper Rock Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Rogersville, Missouri. It is licensed for 90 beds — close to the median for skilled nursing facilities in Missouri (97 beds).

It is one of 2 senior care facilities in Rogersville and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Copper Rock Healthcare 44 times across 11 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Willow Health Care, Inc

Ownership type

Non profit - Corporation

Administrator

Joanna Lafferty

Registered owners & officers

Alter, Shirley

Officer — since 2019

Gregory, Mary

Officer — since 2004

Miller, Sherry

Officer — since 1994

Pace, Roy

Managing employee · Officer — since 2018

Regulatory standing

Licensed / certified since

2019-10-03

License expires

2027-10-02

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-13

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$293 per day (≈ $8,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 4% Medicare · 34% private/other

Occupancy

82% (fiscal year 2024)

Vs. state median

14% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-13Health inspection7 citations

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-04-26

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-05-28

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-04-26

F-0728

F · No harm found

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2026-04-26

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-04-26

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-26

F-0919

F · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2026-04-26

2025-12-11Health inspectionComplaint-triggered1 citation

F-0837

F · No harm foundFrom a complaint

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

9 earlier / fire-safety inspections (36 citations)

2025-08-06Health inspectionComplaint-triggered1 citation

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-09-26

2025-04-04Health inspectionComplaint-triggered3 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-16

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-16

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-05-16

2024-08-19Health inspectionComplaint-triggered1 citation

F-0760

G · Actual harmFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-10-04

2024-01-25Health inspection14 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-11

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-03-11

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-03-11

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-03-11

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-11

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-03-11

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-03-11

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-03-11

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-03-11

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-11

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-03-11

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-11

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-11

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-03-11

2023-12-12Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-26

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-01-26

2021-10-07Health inspection2 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-11-09

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-11-09

2026-03-13Fire-safety inspection5 citations

K-0100

E · No harm found

Meet other general requirements.

Corrected 2026-04-26

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2026-04-26

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2026-04-26

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-04

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-04-26

2024-01-25Fire-safety inspection3 citations

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-03-11

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-11

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-03-11

2021-10-07Fire-safety inspection5 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-11-09

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-11-09

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-11-09

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-11-09

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2021-11-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265878.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 41% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.7

Higher than 74% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

75%

Higher than 90% of nursing homes in the state

State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 13 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	7.5%	17.4%	13.5%	Better than state
Lose too much weight	3.1%	5.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	1.1%	2.2%	1.5%	Better than state
Have depressive symptoms	0.8%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	10.1%	4.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	94.8%	84.0%	93.7%	Better than state
Ability to walk independently worsened	9.4%	15.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	30.6%	25.6%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	98.6%	90.8%	95.3%	Near state average
With pressure ulcers	6.0%	4.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	14.5%	17.1%	18.3%	Better than state
Received an antipsychotic medication	13.4%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.46	1.98	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.41	2.16	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	77.7%	65.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	2.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	30.4%	61.4%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	27.7%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	15.7%	13.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0697 2 inspections. Provide safe, appropriate pain management for a resident who requires such services.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
F-0610 2 inspections. Respond appropriately to all alleged violations.
F-0686 2 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Cox Medical Centers, about 7.8 miles. CMS rating 3 of 5.
Mercy Hospital Springfield, about 8.2 miles. CMS rating 3 of 5.
Lakeland Behavioral Health System, about 10 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

James River Nursing and Rehabilitation, Springfield, about 5.3 miles. CMS rating 3 of 5.
Glendale Gardens Nursing & Rehab, Springfield, about 5.9 miles. CMS rating 3 of 5.
Ozark Care & Rehab Center, Ozark, about 7.2 miles. CMS rating 1 of 5.
Sunterra Springs Springfield, Springfield, about 7.7 miles. CMS rating 4 of 5.
Spring Valley Health & Rehabilitation Center, Springfield, about 7.8 miles. CMS rating 2 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered