Home›Browse›North Carolina›Concord›Copperfield Health & Rehabilitation

Nursing homeFAID #8928

Copperfield Health & Rehabilitation

515 LAKE CONCORD ROAD NE, CONCORD, NC, 28025

(704) 784-4494

copperfield-hr.com

120 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

515 Lake Concord Road Ne

Concord, NC 28025

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

345130

Care type

Nursing home

County

Cabarrus

Facility name

Copperfield Health & Rehabilitation

Street address

515 LAKE CONCORD ROAD NE

City / state / ZIP

Concord, NC 28025

Phone

(704) 784-4494

Website

copperfield-hr.com

About this facility — Copperfield Health & Rehabilitation

Copperfield Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Concord, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 38 senior care facilities in Concord and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Copperfield Health & Rehabilitation 31 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $73,983 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Regulatory standing

Licensed / certified since

1975-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

$73,983 total

Last standard inspection

2026-02-27

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$337 per day (≈ $10,240/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 4% Medicare · 20% private/other

Occupancy

83% (fiscal year 2023)

Vs. state median

10% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 9:00 AM – 6:00 PM · Tuesday: 9:00 AM – 6:00 PM · Wednesday: 9:00 AM – 6:00 PM · Thursday: 9:00 AM – 6:00 PM · Friday: 9:00 AM – 6:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-27Health inspectionComplaint-triggered4 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-02-28

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-02-28

F-0803

E · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-02-28

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-28

2024-12-11Health inspectionComplaint-triggered8 citations

F-0583

J · Immediate jeopardy

Keep residents' personal and medical records private and confidential.

Corrected 2024-12-11

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-11

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-04-08

F-0607

J · Immediate jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-12-11

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-20

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-20

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-20

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-20

5 earlier / fire-safety inspections (19 citations)

2023-09-14Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-10-06

2023-07-28Health inspection8 citations

F-0580

J · Immediate jeopardy

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-09-14

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-14

F-0600

J · Immediate jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-14

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-09-14

F-0697

J · Immediate jeopardy

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-09-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-14

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-14

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-09-14

2026-02-27Fire-safety inspection4 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-07-01

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-01

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-07-01

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-07-01

2024-12-11Fire-safety inspection3 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-02-06

K-0917

D · No harm found

Ensure electrical receptacles or cover plates have distinctive color or marking.

Corrected 2025-02-06

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-06

2023-07-28Fire-safety inspection3 citations

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2023-10-09

K-0917

D · No harm found

Ensure electrical receptacles or cover plates have distinctive color or marking.

Corrected 2023-10-09

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-09

Federal penalties

2026-02-27Fine$29,201

2024-12-11Fine$44,782

Total fines$73,983

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345130.

Visitor reviews

What people say on Google.

4.613 ratings on Google

★★★★★Gaylend · 2026-05-08 · via Google
“Great place! Friendly staff and awesome management team. I would recommend to anyone that may feel uncertain (like I felt previously) about the care their loved ones would receive, I am comfortable with the decision my family and I made.”

★★★★★Penny Dorton · 2026-07-11 · via Google
“Mom found the staff friendly and helpful during her stay. Everyone was so nice and always fun things to do.”

★★★★★Mary Carter · 2026-03-06 · via Google
“The facility is always very clean and well maintained. The nurses and staff are incredibly kind, attentive, and professional. They truly care about the residents and go above and beyond to make sure everyone is comfortable and well taken care of. Highly recommend!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered