Home›Browse›North Carolina›Concord›Five Oaks Rehabilitation and Care Center

Nursing homeFAID #8974

Five Oaks Rehabilitation and Care Center

413 WINECOFF SCHOOL ROAD, CONCORD, NC, 28027

(704) 788-2131

www.fiveoaksrehab.com

160 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of FIVE OAKS REHABILITATION AND CARE CENTER

Photo via Google · Stewart Swain

Address

413 Winecoff School Road

Concord, NC 28027

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Public record summary

What we can show you for free.

Bed capacity

160

CMS facility ID

345186

Care type

Nursing home

County

Cabarrus

Facility name

Five Oaks Rehabilitation and Care Center

Street address

413 WINECOFF SCHOOL ROAD

City / state / ZIP

Concord, NC 28027

Phone

(704) 788-2131

Website

www.fiveoaksrehab.com

About this facility — Five Oaks Rehabilitation and Care Center

Five Oaks Rehabilitation and Care Center is a Medicare/Medicaid-certified skilled nursing facility in Concord, North Carolina. It is licensed for 160 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 38 senior care facilities in Concord and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Five Oaks Rehabilitation and Care Center 24 times across 8 inspections in the last three years, and CMS has imposed $17,345 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Robert Kneeland

Parent company

Venza Care Management

Ownership type

For profit - Limited Liability company

Registered owners & officers

Fh Snf Operations Holding Llc

Direct owner — 100% stake — since 2021

Ch Fh Holding Llc

Indirect owner — since 2026

Cw Fh Holdings Llc

Indirect owner — since 2026

Fh Opco Manager Llc

Operational control · Additional disclosable party — since 2025

Goodman, Menucha

Governing body · Officer · Operational control — since 2025

Hall, George

Operational control · Additional disclosable party — since 2021

Herzka, Yisroel

Owner of a disclosable party — since 2026

Melb Opco Manager Llc

Operational control · Additional disclosable party — since 2025

Se Snf Associates Llc

Indirect owner — since 2026

Se Snf Associates Trust

Indirect owner — since 2026

Se Snf Holdings Llc

Indirect owner — since 2026

Se Snf Holdings Trust

Indirect owner — since 2026

Strauss, Susan

Owner of a disclosable party — since 2026

Thomas, Jonathan

Operational control · Additional disclosable party — since 2023

Vertex Financial Services Llc

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-12-01

CMS overall rating

2 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$17,345 total

Last standard inspection

2026-03-16

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$398 per day (≈ $12,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

61% Medicaid · 12% Medicare · 27% private/other

Occupancy

70% (fiscal year 2023)

Vs. state median

7% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-03-16Health inspectionComplaint-triggered2 citations

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-28

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-03-28

2025-03-05Health inspectionComplaint-triggered8 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-03-25

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-25

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-25

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-25

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-25

F-0697

G · Actual harm

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-03-25

F-0761

E · No harm found

Corrected 2025-03-25

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-03-25

3 earlier / fire-safety inspections (14 citations)

2023-09-14Health inspection4 citations

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-14

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-09-27

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-27

F-0867

B · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-22

2025-03-05Fire-safety inspection1 citation

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-23

2023-09-14Fire-safety inspection9 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-01-03

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-01-03

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-01-03

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-03

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-01-03

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-03

K-0700

F · No harm found

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2024-01-03

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-01-03

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-01-03

Federal penalties

2025-03-05Fine$17,345

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345186.

Visitor reviews

What people say on Google.

4.0183 ratings on Google

★★★★★Taylor · 2026-02-04 · via Google
“With my line of work, I’m in and out of many skilled rehab facilities in the area. Five Oaks has an amazing rehab department and clean and bright facilities. Lisa and Jackie are a bright light and truly care about the residents. They are always willing to welcome the residents and families into their office and talk or pray with them. It’s refreshing to see this when this is usually such a difficu…”

★★★★★Lori Williams · 2026-06-16 · via Google
“This facility is so welcoming. The front desk receptionist admin CJ is so friendly and helpful. I witnessed her helping many residents and families in getting the assistance needed. She is always smiling and such a happy person to encounter.”

★★★★★Casey Grunden · 2026-06-22 · via Google
“I was visiting my grandmother last week and I met a sweet activities girl Kaleigh who was running a lemonade stand, she made us laugh watching her try to teach the very tall administrator how to fit in the lemonade tent. I love how the staff at five oaks is part of our family.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1417944752

Monthly federal file

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered