Country Charm
The state lists 6 state inspections, 7 complaint visits, 7 substantiated complaint surveys; last visit 2026-10-09. Listing last updated 2026-11-06.
Public record summary
About this facility — Country Charm
Country Charm is a licensed assisted living community in Greenwood, Indiana. It is licensed for 166 beds — well above the median for assisted living communities in Indiana (105 beds).
It is one of 15 senior care facilities in Greenwood and 372 assisted living communities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 6 state inspections, 7 complaint visits, 7 substantiated complaint surveys.
Complaints (7)
| State visit | Type |
|---|---|
| 10/09/2026 | Complaint |
| 04/30/2025 | Complaint |
| 03/13/2025 | Complaint |
| 01/10/2025 | Complaint |
| 12/13/2024 | Complaint |
| 03/27/2023 | Complaint |
| 12/20/2022 | Complaint |
Inspections (6)
| Date | Type |
|---|---|
| 08/21/2026 | Complaint, Re-Licensure |
| 07/16/2025 | Re-Licensure |
| 08/30/2024 | Complaint, Re-Licensure |
| 09/13/2023 | Re-Licensure |
| 01/17/2023 | Complaint, Re-Licensure, Revisit |
| 12/07/2022 | Complaint, Re-Licensure |
Complaint surveys by year
- Substantiated complaint surveys:
- Current year: 2, Previous year: 3, 2 years previous: 2
Source: Indiana Department of Health, facility 26-011478-1, read 2026-11-06. Indiana counts substantiated complaint surveys for the current year and the two before it, and lists surveys by exit date. Survey reports aren't posted until the plan of correction is approved, likely four to six weeks after the exit date. See the state's record.
Verify & compare
Who to contact in Indiana
- Licensing: Indiana Department of Health, Division of Long-Term Care · Look up a license
- File a complaint: 800-246-8909 · Online
- Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
- Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Community Hospital South, Inc., about 1.9 miles. CMS rating 3 of 5.
- Franciscan Health Indianapolis, about 4.7 miles. CMS rating 4 of 5.
- Franciscan Health Mooresville, about 10 miles. CMS rating 5 of 5.
Nearby facilities with inspection records
- Greenwood Healthcare Center, Greenwood, about 0.9 miles. CMS rating 3 of 5.
- Greenwood Meadows, Greenwood, about 1.1 miles. CMS rating 5 of 5.
- Bickford of Greenwood, Greenwood, about 1.3 miles. 25 state visits on record.
- University Heights Health and Living Community, Indianapolis, about 1.9 miles. CMS rating 4 of 5.
- Greenwood Health and Living Community, Greenwood, about 1.9 miles. CMS rating 4 of 5.