Country View Retirement Home
The state lists 5 state inspections, 39 complaint visits, 5 citations, 2 substantiated allegations; last visit 2026-10-22. Listing last updated 2026-11-07.
Public record summary
About this facility — Country View Retirement Home
Country View Retirement Home is a licensed assisted living community in West Covina, California. It is licensed for 136 beds — well above the median for assisted living communities in California (6 beds).
It is one of 42 senior care facilities in West Covina and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 5 state inspections, 39 complaint visits, 5 citations, 2 substantiated allegations. 3 are Type A. License status: Licensed.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR 136 NON-AMBULATORY, OF WHICH 34 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20 RESIDENTS.
Complaints (35)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 08/31/2026 | 2 unsubstantiated | None |
| 06/25/2026 | 1 unsubstantiated | None |
| 05/15/2026 | 1 unsubstantiated | None |
| 05/08/2026 | 4 unsubstantiated | None |
| 04/02/2026 | 1 unsubstantiated | None |
| 03/12/2026 | 1 unsubstantiated | None |
| 02/21/2026 | 1 unsubstantiated | None |
| 01/15/2026 | 6 unsubstantiated | None |
| 12/16/2025 | 2 unsubstantiated | None |
| 12/04/2025 | 5 unsubstantiated | None |
| 12/04/2025 | 1 unsubstantiated | None |
| 10/28/2025 | 1 unsubstantiated | None |
| 07/31/2025 | 1 unsubstantiated | None |
| 07/21/2025 | 2 unsubstantiated | None |
| 10/29/2024 | 2 unsubstantiated | None |
| 09/17/2024 | 1 unsubstantiated | None |
| 05/09/2024 | 2 unsubstantiated | None |
| 02/27/2024 | 5 unsubstantiated | None |
| 02/01/2024 | 1 unsubstantiated | None |
| 10/14/2023 | 7 unsubstantiated | None |
| 08/23/2023 | 13 unsubstantiated | None |
| 07/18/2023 | 1 unsubstantiated | None |
| 03/24/2023 | 4 unsubstantiated | None |
| 01/26/2023 | 2 substantiated | 2 Type A, 2 Type B |
| 12/01/2022 | 2 unsubstantiated | None |
| 10/28/2022 | 1 unsubstantiated | None |
| 10/20/2022 | 2 unsubstantiated | None |
| 10/06/2022 | 3 unsubstantiated | None |
| 08/18/2022 | 7 unsubstantiated | None |
| 05/11/2022 | 1 unsubstantiated | None |
| 03/29/2022 | 5 unsubstantiated | None |
| 03/07/2022 | 2 unsubstantiated | None |
| 12/22/2021 | 1 unsubstantiated | None |
| 12/07/2021 | 1 unsubstantiated | None |
| 10/26/2021 | 2 unsubstantiated | None |
Inspections (5)
| Date |
|---|
| 06/22/2026 |
| 07/14/2025 |
| 06/25/2024 |
| 07/18/2023 |
| 08/02/2022 |
Source: California Community Care Licensing, facility 198603183, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Emanate Health Inter-community Hospital, about 3.0 miles. CMS rating 1 of 5.
- Aurora Charter Oak, about 4.6 miles.
- San Dimas Community Hospital, about 6.2 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- Country View Assisted Living, West Covina, less than 0.1 miles. 44 state visits on record.
- Clara Baldwin Stocker Home for Women, West Covina, about 0.3 miles. CMS rating 3 of 5.
- Merrill Gardens At West Covina, West Covina, about 0.6 miles. 11 state visits on record.
- West Haven Healthcare, West Covina, about 0.6 miles. CMS rating 4 of 5.
- West Covina Medical Center D/p Snf, West Covina, about 0.8 miles. CMS rating 4 of 5.