Merrill Gardens At West Covina
The state lists 5 state inspections, 6 complaint visits, 1 citation, 1 substantiated allegation; last visit 2026-10-07. Listing last updated 2026-11-07.
Public record summary
About this facility — Merrill Gardens At West Covina
Merrill Gardens At West Covina is a licensed assisted living community in West Covina, California. It is licensed for 150 beds — well above the median for assisted living communities in California (6 beds).
It is one of 42 senior care facilities in West Covina and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 5 state inspections, 6 complaint visits, 1 citation, 1 substantiated allegation. License status: Licensed.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR 150 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. BEDRIDDEN APPROVED IN ROOMS IN MEMORY CARE UNIT. MEMORY CARE UNIT APPROVED FOR DELAYED EGRESS, SECURED PERIMETER, AND SECURED LOCKED PERIMETER. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS.
Complaints (6)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 03/24/2026 | 2 unsubstantiated | None |
| 11/09/2023 | 1 unsubstantiated | None |
| 09/18/2023 | 1 substantiated | 1 Type B |
| 08/11/2023 | 3 unsubstantiated | None |
| 06/29/2023 | 2 unsubstantiated | None |
| 12/27/2022 | 1 unsubstantiated | None |
Inspections (5)
| Date |
|---|
| 08/04/2026 |
| 09/11/2025 |
| 09/10/2024 |
| 10/06/2023 |
| 02/17/2023 |
Source: California Community Care Licensing, facility 198603348, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Emanate Health Inter-community Hospital, about 3.0 miles. CMS rating 1 of 5.
- Aurora Charter Oak, about 4.6 miles.
- San Dimas Community Hospital, about 6.3 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- West Haven Healthcare, West Covina, less than 0.1 miles. CMS rating 4 of 5.
- West Covina Medical Center D/p Snf, West Covina, about 0.2 miles. CMS rating 4 of 5.
- Clara Baldwin Stocker Home for Women, West Covina, about 0.5 miles. CMS rating 3 of 5.
- Country View Assisted Living, West Covina, about 0.6 miles. 44 state visits on record.
- Country View Retirement Home, West Covina, about 0.6 miles. 44 state visits on record.