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Nursing homeFAID #5834

Countryside Health Care of Milford

COUNTRYSIDE DRIVE, MILFORD, MA, 01757

(508) 473-0435

www.countrysidehc.org

109 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

Countryside Drive

Milford, MA 01757

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Public record summary

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Bed capacity

109

CMS facility ID

225463

Care type

Nursing home

County

Worcester

Facility name

Countryside Health Care of Milford

Street address

COUNTRYSIDE DRIVE

City / state / ZIP

Milford, MA 01757

Phone

(508) 473-0435

Website

www.countrysidehc.org

About this facility — Countryside Health Care of Milford

Countryside Health Care of Milford is a Medicare/Medicaid-certified skilled nursing facility in Milford, Massachusetts. It is licensed for 109 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 9 senior care facilities in Milford and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Countryside Health Care of Milford 25 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - City

Registered owners & officers

Geriatric Authority of Milford

Direct owner · Operational control — 100% stake — since 1982

Earl, Cathyann

Managing employee — since 2013

Isabella, Michael

Managing employee — since 2017

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

4 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-02

Nurse staffing

4.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$486 per day (≈ $14,770/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

33% Medicaid · 14% Medicare · 53% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

1% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

109

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-02-02Health inspection2 citations

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2026-03-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-16

2024-11-20Health inspection7 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-27

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-12-27

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-12-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-27

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-27

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-12-27

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-27

3 earlier / fire-safety inspections (16 citations)

2023-09-07Health inspection4 citations

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2023-10-06

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-10-06

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-10-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-06

2026-02-02Fire-safety inspection3 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-03-25

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-03-25

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-25

2024-11-20Fire-safety inspection9 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-01-17

K-0163

F · No harm found

Install noncombustible or limited-combustible interior walls.

Corrected 2025-01-17

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-01-17

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-01-17

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-01-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-17

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-01-17

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-01-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-17

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225463.

Visitor reviews

What people say on Google.

3.828 ratings on Google

★★★★★Cindy Powell · 2026-01-05 · via Google
“This place by far is above other local places my parents have been in. Caring nurses and CNA’s. The front desk person was caring as well. Very organized and clean. Only place out there that is competent that I’ve seen. This is my pick and the people working there care for the patient. They don’t hesitate to call ambulance when needed to bring your loved ones to hospital. Very important to have the…”

★★★★★Jennifer Kulik · 2026-05-07 · via Google
“I am so grateful to all of the people at Countryside for taking care of my dad while he was there for three weeks after his stroke. The place is clean, the food was good, and the care was top notch. Thank you!”

★★★★★Evelyn Amato · 2026-02-03 · via Google
“Countryside Health Care is a bright, sunny facility filled with a truly compassionate team of nurses, social workers, and care staff. From the moment you walk in, it’s clear that residents are treated like family, which is reflected in how many have happily called it home for years. The staff is kind, attentive, and always going the extra mile to make residents feel cared for, safe, and valued.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered