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Nursing homeFAID #7809

Crestwood Center

40 CROSBY STREET, MILFORD, NH, 03055
(603) 673-7061
82 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
82
CMS facility ID
305061
Care type
Nursing home
County
Hillsborough
Facility name
Crestwood Center
Street address
40 CROSBY STREET
City / state / ZIP
Milford, NH 03055
Phone
(603) 673-7061

About this facility — Crestwood Center

Crestwood Center is a Medicare/Medicaid-certified skilled nursing facility in Milford, New Hampshire. It is licensed for 82 beds — close to the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 5 senior care facilities in Milford and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crestwood Center 21 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $15,646 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Harborside New Hampshire Limited Partnership
Direct owner — 100% stake — since 2019
Benson, Hannah
Operational control · Additional disclosable party — since 2024
Berg, Michael
Officer — since 2019
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2019
Gen Operations I Llc
Indirect owner — since 2019
Gen Operations Ii Llc
Indirect owner — since 2019
Genesis Healthcare Inc
Indirect owner — since 2019
Genesis Healthcare Llc
Indirect owner — since 2019
Genesis Holdings Llc
Indirect owner — since 2019
Harborside Healthcare Llc
Indirect owner — since 2019
Harborside Toledo Business Llc
Indirect owner — since 2019
Mendelson, Avi
Officer — since 2024
Morris, Diane
Operational control · Additional disclosable party — since 2023
Ojutalayo, Ayobami
Operational control · Additional disclosable party — since 2024
Sun Healthcare Group Inc
Indirect owner — since 2019
Sunbridge Healthcare Llc
Indirect owner — since 2019
Whitman, Arnold
Indirect owner — since 2019

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-04-01
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$15,646 total
Last standard inspection
2025-12-18
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$469 per day (≈ $14,260/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 7% Medicare · 17% private/other
Occupancy
73% (fiscal year 2023)
Vs. state median
4% above the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds
82
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-12-18Health inspection3 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-06
F-0838
C · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-02-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-06
2024-06-26Health inspectionComplaint-triggered1 citation
F-0880
J · Immediate jeopardyFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-06-17
3 earlier / fire-safety inspections (17 citations)
2024-01-30Health inspectionComplaint-triggered9 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-03-07
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-03-02
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-03-05
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-06
F-0679
B · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-02-29
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-06
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-01-01
F-0801
E · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-03-01
F-0868
C · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-03-14
2024-12-04Fire-safety inspection2 citations
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2025-01-20
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-01-20
2024-01-30Fire-safety inspection6 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-03-24
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-03-24
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2024-03-24
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-03-24
K-0911
C · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-03-24
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-24

Federal penalties

2024-06-26Fine$15,646
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305061.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered