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Nursing homeFAID #10893

Crosslands

1660 EAST STREET ROAD, KENNETT SQUARE, PA, 19348
(610) 388-1441
60 licensed beds

CMS rates Crosslands 5 out of 5 overall. Federal inspectors issued 12 citations across 7 inspections in the last three years, with $12,735 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1660 East Street Road
Kennett Square, PA 19348
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Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
395388
Care type
Nursing home
County
Chester
Facility name
Crosslands
Street address
1660 EAST STREET ROAD
City / state / ZIP
Kennett Square, PA 19348
Phone
(610) 388-1441

About this facility — Crosslands

Crosslands is a Medicare/Medicaid-certified skilled nursing facility in Kennett Square, Pennsylvania. It is licensed for 60 beds — below the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 7 senior care facilities in Kennett Square and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crosslands 12 times across 7 inspections in the last three years, and CMS has imposed $12,735 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Kendal
Ownership type
Non profit - Corporation

Registered owners & officers

Beaver, Seth
Operational control · Additional disclosable party — since 2017
Berardi, Michele
Operational control · Additional disclosable party — since 2011
Citizens Bank of Pennsylvania
Mortgage holder · Security-interest holder · Additional disclosable party — since 2010
Evans, Patricia
Governing body · Director · Officer — since 2023
Grove, David
Governing body · Director · Officer — since 2021
Helle, Jennifer
Governing body · Director — since 2024
Homayouni, Sam
Director · Operational control · Additional disclosable party — since 2026
Huxtable, Jonathan
Governing body · Director — since 2023
Lawrence, Thomas
Operational control · Additional disclosable party — since 2005
Marsillo, Lisa
Officer · Operational control · Additional disclosable party — since 2020
O'brien, Timothy
Operational control · Additional disclosable party — since 2025
Petrocelli, Susan
Director — since 2022
Pettiford, Quiana
Operational control · Additional disclosable party — since 2022
Poutasse, Sarah
Governing body · Director — since 2025
Renz, Susan
Governing body · Director · Officer — since 2021
Spackman, Frederick
Governing body · Director · Officer — since 2019
Stover, Anthony
Governing body · Director — since 2021
Taylor, Andrea
Governing body · Director — since 2022
Taylor, Donna
Operational control · Additional disclosable party — since 2019
Ward, Clare
Director — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1977-09-26
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$12,735 total
Last standard inspection
2026-02-20
Nurse staffing
5.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$743 per day (≈ $22,590/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 2% Medicare · 98% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
79% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
60
Licensed as
Personal Care Home
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-02-20Health inspection2 citations
F-0606
D · No harm found
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2026-04-15
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-15
2025-01-09Health inspection3 citations
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-03-07
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-21
F-0656
G · Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-07
4 earlier / fire-safety inspections (7 citations)
2024-01-22Health inspectionComplaint-triggered2 citations
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-29
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-14
2023-12-28Health inspection1 citation
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-01-31
2023-12-28Fire-safety inspection3 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-12-30
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-30
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-30
2023-01-27Fire-safety inspection1 citation
K-0929
D · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2023-02-17

Federal penalties

2025-01-09Fine$12,735
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395388.

Quality of care & staffing

How it compares in Pennsylvania.
Inspection citations, 3 years
12
More than 12% of nursing homes in the state
State median: 37
Federal fines, 3 years
$12,735
More than 65% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
5.4
Higher than 94% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
18%
Among the lowest of nursing homes in the state
State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 11 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased20.3%16.4%13.5%Worse than state
Lose too much weight1.4%6.0%5.1%Better than state
With a catheter inserted and left in their bladder0.9%0.6%0.7%Worse than state
With a urinary tract infection0.6%1.4%1.5%Better than state
Have depressive symptoms0.0%13.8%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury3.5%3.1%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine100.0%87.8%93.7%Better than state
Ability to walk independently worsened14.5%15.4%12.7%Near state average
Received an antianxiety or hypnotic medication23.2%20.1%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine100.0%93.7%95.3%Near state average
With pressure ulcers3.8%4.7%4.5%Better than state
With new or worsened bowel or bladder incontinence27.7%25.0%18.3%Worse than state
Received an antipsychotic medication6.7%17.6%15.4%Better than state
Hospitalizations per 1000 long-stay resident days2.171.501.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.091.131.69Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine86.3%70.8%82.3%Better than state
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine97.6%70.9%80.1%Better than state
Were rehospitalized after a nursing home admission27.2%22.0%23.4%Worse than state
Had an outpatient emergency department visit8.0%9.5%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0610 2 inspections. Respond appropriately to all alleged violations.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Chester County Hospital, about 6.4 miles. CMS rating 5 of 5.
  • Nemours Children's Hospital, Delaware, about 8.1 miles.
  • St Francis Hospital, about 10 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 12 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered