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Nursing homeFAID #11145

West Chester Rehabilitation and Healthcare Center

800 WEST MINER STREET, WEST CHESTER, PA, 19382
(610) 696-3120
westchesterhc.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=main_button
180 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of WEST CHESTER REHABILITATION AND HEALTHCARE CENTER
Photo via Google · West Chester Rehabilitation & Healthcare Center

Address

800 West Miner Street
West Chester, PA 19382
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Public record summary

What we can show you for free.
Bed capacity
180
CMS facility ID
395740
Care type
Nursing home
County
Chester
Facility name
West Chester Rehabilitation and Healthcare Center
Street address
800 WEST MINER STREET
City / state / ZIP
West Chester, PA 19382
Phone
(610) 696-3120
Website
westchesterhc.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=main_button

About this facility — West Chester Rehabilitation and Healthcare Center

West Chester Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in West Chester, Pennsylvania. It is licensed for 180 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 13 senior care facilities in West Chester and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Chester Rehabilitation and Healthcare Center 48 times across 14 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $40,019 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Marquis Health Services
Ownership type
For profit - Limited Liability company

Registered owners & officers

Cibc Bank Usa
Mortgage holder · Security-interest holder — since 2022
Flagler, Osher
Owner of a disclosable party — since 2026
Fry, Beverly
Governing body · Additional disclosable party — since 2022
Graf, Andrew
Operational control · Additional disclosable party — since 2022
Graham, Laura
Governing body · Operational control · Additional disclosable party — since 2025
Harman, Dina
Governing body · Additional disclosable party — since 2022
Levovitz, Tzvi
Owner of a disclosable party — since 2025
Live Well Plus Llc
Operational control — since 2024
Marquis Limited Llc
Operational control · Additional disclosable party — since 2022
Nfr 2020 Irrv Tr
Additional disclosable party — since 2022
Posen, Mindee
Governing body · Officer · Additional disclosable party — since 2022
Quinto Nexgen Llc
Additional disclosable party — since 2022
Reliant Pro Rehab Llc
Operational control · Additional disclosable party — since 2022
Rsbrmk Holdings Llc
Additional disclosable party — since 2022
Sk Nexgen Tr
Additional disclosable party — since 2022
Tryko Nexgen Holdings Llc
Additional disclosable party — since 2022
Uak 2020 Irrv Tr
Additional disclosable party — since 2022
Ukr Nexgen Llc
Additional disclosable party — since 2022
Viroja, Yogesh
Governing body · Additional disclosable party — since 2022
West Chester Real Property Llc
Additional disclosable party — since 2022
Yk Nexgen Tr
Additional disclosable party — since 2022
Yr Nexgen Tr
Additional disclosable party — since 2022

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-07-31
CMS overall rating
2 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$40,019 total
Last standard inspection
2024-10-03
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$357 per day (≈ $10,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 10% Medicare · 9% private/other
Occupancy
91% (fiscal year 2024)
Vs. state median
14% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
180
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-30Health inspectionComplaint-triggered1 citation
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
2026-05-11Health inspectionComplaint-triggered2 citations
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2026-05-27
F-0776
D · No harm foundFrom a complaint
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Corrected 2026-05-27
11 earlier / fire-safety inspections (45 citations)
2025-02-27Health inspectionComplaint-triggered1 citation
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-03-25
2024-10-03Health inspection6 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-05
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-05
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-05
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-11-05
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-05
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-11-05
2024-08-15Health inspectionComplaint-triggered1 citation
F-0755
G · Actual harmFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-03
2024-05-06Health inspection9 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-06-11
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-06-11
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-06-11
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-11
F-0678
J · Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-06-11
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-11
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-06-11
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-06-11
F-0835
E · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-06-11
2024-03-26Health inspectionComplaint-triggered1 citation
F-0692
E · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-04-17
2024-02-28Health inspectionComplaint-triggered2 citations
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-26
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-26
2024-01-17Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-02-12
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-12
2023-09-05Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-29
2023-06-16Health inspection16 citations
F-0576
D · No harm found
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2023-07-17
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-07-17
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-17
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-07-17
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-17
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-05-16
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-07-17
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-07-17
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-07-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-07-17
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-07-17
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-07-17
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-07-17
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-07-17
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2023-07-17
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-07-17
2024-10-03Fire-safety inspection1 citation
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-10-06
2024-05-06Fire-safety inspection5 citations
K-0100
C · No harm found
Meet other general requirements.
Corrected 2024-05-05
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-05-05
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-05
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-05-05
K-0932
F · No harm found
Meet other general requirements.
Corrected 2024-05-05

Federal penalties

2024-08-15Fine$23,218
2024-05-06Fine$16,801
Total fines$40,019
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395740.

Visitor reviews

What people say on Google.
4.3427 ratings on Google
★★★★★Tahj Washington · 2026-07-03 · via Google

“I had a wonderful experience at West Chester Rehabilitation & Healthcare Center, and I especially want to recognize Donna. She is one of the kindest, most caring people I’ve met. She always greets everyone with a smile, takes the time to listen, and goes above and beyond to make residents and their families feel welcome and supported. Her compassion, patience, and positive attitude truly make a di…”

★★★★★Donna Nocho · 2026-04-29 · via Google

“I recently visited a loved one at West Chester Rehabilitation and Healthcare Center and had a very positive experience. From time I walked in the warm welcome from the receptionist and the staff was very attentive, and genuinely caring toward both residents and other visitors. The facility was clean, well-maintained, and had a calm, supportive atmosphere. It gave me peace of mind knowing my loved …”

★Thee Lisa Nicole · 2026-06-24 · via Google

“I would not recommend this nursing home rehabilitation facility to anyone. My experience was extremely disappointing from start to finish. The staff was often inattentive and seemed overwhelmed, which led to long wait times whenever assistance was needed. Basic needs like help with mobility, hygiene, and medication were not handled in a timely or consistent manner. Communication was another major…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered