Home›Browse›Missouri›Festus›Crystal Oaks

Nursing homeFAID #7081

Crystal Oaks

1500 CALVARY CHURCH ROAD, FESTUS, MO, 63028

(636) 933-1818

www.crystaloaks.org

131 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Victoria Abbadusky

Address

1500 Calvary Church Road

Festus, MO 63028

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Public record summary

What we can show you for free.

Bed capacity

131

State license

053473

CMS facility ID

265369

Care type

Nursing home

Facility name

Crystal Oaks

Street address

1500 CALVARY CHURCH ROAD

City / state / ZIP

Festus, MO 63028

Phone

(636) 933-1818

Website

www.crystaloaks.org

State license #

053473

About this facility — Crystal Oaks

Crystal Oaks is a Medicare/Medicaid-certified skilled nursing facility in Festus, Missouri. It is licensed for 131 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 10 senior care facilities in Festus and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Crystal Oaks 24 times across 7 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $165,187 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Crystal Oaks Nursing and Rehab Llc

Parent company

Shafiq Malik

Ownership type

For profit - Limited Liability company

Administrator

Clarissa Lewis

Registered owners & officers

Forvis Mazars Llp

Additional disclosable party — since 2020

Lewis, Clarissa

Operational control · Additional disclosable party — since 2024

Malik, Omer

Direct owner · Operational control · Additional disclosable party — since 2022

Malik, Shafiq

Direct owner · Operational control · Additional disclosable party — since 2022

Nash, Michael

Operational control · Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since

1989-06-01

License expires

2028-03-28

CMS overall rating

4 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$165,187 total

Last standard inspection

2025-12-04

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$305 per day (≈ $9,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

29% Medicaid · 11% Medicare · 61% private/other

Occupancy

80% (fiscal year 2023)

Vs. state median

19% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

131

Licensed as

ALF**

Memory care

Yes — dedicated memory care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-04Health inspection2 citations

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-01-17

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-01-17

2024-08-22Health inspection7 citations

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-10-04

F-0576

C · No harm found

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2024-10-04

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-04

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-10-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-04

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-09-17

5 earlier / fire-safety inspections (15 citations)

2024-03-21Health inspectionComplaint-triggered1 citation

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-04-19

2023-01-27Health inspection2 citations

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-01

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-02-08

2025-12-04Fire-safety inspection2 citations

K-0753

F · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2026-01-17

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-01-17

2024-08-22Fire-safety inspection7 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-10-03

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-09-13

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-13

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-13

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-10-04

K-0754

F · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2024-10-04

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-04

2023-01-27Fire-safety inspection3 citations

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-02-24

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-02-24

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-02-24

Federal penalties

2024-03-21Fine$165,187

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265369.

Visitor reviews

What people say on Google.

3.750 ratings on Google

★★★★★Jane Sullivan · 2026-02-20 · via Google
“I would give Crystal Oaks Assisted Living 100 stars if I could. My aunt was on the memory floor and was there for almost 1 year. She had the best nurses. Shannon, Sue, and Bre were her favorites ( and mine). They gave her superior care. My aunt ended up on hospice and her nurses worked right with them making sure she getting the best care. Unfortunately my aunt passed away last week and those th…”

★★★★★Randy Finney · 2026-05-28 · via Google
“After reading some of the bad reviews on Crystal Oaks, I have to wonder if they are talking about the same place? Our Aunt has been admitted for rehabilitation following hip surgery. All of the staff seem to be very caring and attentive to the patient’s needs. I would especially like to recognize Kelly who goes above and beyond. She had noticed that our Aunt was not eating much so she asked her wh…”

★★★★★Kayla Elliott · 2026-06-19 · via Google
“I work Hospice. I have one patient there and it’s amazing! They are always well staffed and willing to help. When my dad was going to be placed I really wanted him there. This is the gold star of nursing homes in Jefferson County. The Administrator Cassie is amazing and friendly. 10/10”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1316716277

Monthly federal file

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered