Home›Browse›Missouri›De Soto›Hillcrest Care Center

Nursing homeFAID #7243

Hillcrest Care Center

1108 CLARKE STREET, DE SOTO, MO, 63020

(636) 586-3022

www.hillcrestcarectr.com

120 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · natalie clelland

Address

1108 Clarke Street

De Soto, MO 63020

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Public record summary

What we can show you for free.

Bed capacity

120

State license

052846

CMS facility ID

265620

Care type

Nursing home

Facility name

Hillcrest Care Center

Street address

1108 CLARKE STREET

City / state / ZIP

De Soto, MO 63020

Phone

(636) 586-3022

Website

www.hillcrestcarectr.com

State license #

052846

About this facility — Hillcrest Care Center

Hillcrest Care Center is a Medicare/Medicaid-certified skilled nursing facility in De Soto, Missouri. It is licensed for 120 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 8 senior care facilities in De Soto and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillcrest Care Center 33 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $10,845 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Hillcrest Care Center, Inc

Parent company

James & Judy Lincoln

Ownership type

For profit - Corporation

Administrator

Cynthia Tindall

Registered owners & officers

Lincoln, James

Direct owner — 50% stake — since 2002

Lincoln, Judy

Direct owner — 50% stake — since 2002

Crane, Gary

Director — since 2002

Drake, Timothy

Officer — since 2002

Stutts, Charlotte

Officer — since 2002

Tindall, Cindy

Managing employee — since 2013

Regulatory standing

Licensed / certified since

1995-07-10

License expires

2027-07-09

CMS overall rating

4 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$10,845 total

Last standard inspection

2026-01-22

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$197 per day (≈ $5,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 2% Medicare · 32% private/other

Occupancy

64% (fiscal year 2023)

Vs. state median

23% below the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

120

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-01-22Health inspection6 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-03-08

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2026-03-08

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-08

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-03-08

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-03-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-08

2025-03-28Health inspectionComplaint-triggered1 citation

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-02-10

6 earlier / fire-safety inspections (26 citations)

2024-10-24Health inspection6 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-02

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-02

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-12-02

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-02

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-12-02

F-0947

D · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-12-02

2024-08-08Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-01

2023-08-25Health inspection8 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-25

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-09-25

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-09-25

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-25

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-25

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-25

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-25

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-09-25

2026-01-22Fire-safety inspection4 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-03-08

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-08

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-08

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-08

2024-10-24Fire-safety inspection4 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-02

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-02

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-12-02

2023-08-25Fire-safety inspection3 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2023-09-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-25

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-09-25

Federal penalties

2024-08-08Fine$10,845

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265620.

Visitor reviews

What people say on Google.

3.633 ratings on Google

★★★★★Monica Whaley · 2025-11-09 · via Google
“We placed our mother/mother in law here on hospice. They have a special room and we were allowed to stay with her 24/7 until she passed. They have some wonderful, caring nurses and aids that really cared, they were so gentle with her & made sure she was comfortable! They took extraordinary care of our family too! We checked out several places but so glad we chose Hillcrest! We couldn't have asked …”

★★★★★Vikki Devine · 2026-05-28 · via Google
“We had out mother there several months ago in hospice care. She had her own room and they brought in two large compfy recliners in the room also. We were allowed to stay with my mom 24/7 if we wanted to. The whole staff there was very kind to my mom and to us. They were so kind to my mom and when we couldn't be there one of them always sat with her so she was never alone. They also checked on us t…”

★Floyd McMillon · 2025-09-27 · via Google
“The staff will allow fall risk residents fall and take no responsibility for the neglect. My mother died last October because of their neglect.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered