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Nursing homeFAID #11860

Cumberland Village Care

136 DAVIS LANE, LAFOLLETTE, TN, 37766
(423) 562-0760
www.genesishcc.com/CumberlandVillage
182 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Cumberland Village

Public record summary

What we can show you for free.
Bed capacity
182
CMS facility ID
445276
Care type
Nursing home
County
Campbell
Facility name
Cumberland Village Care
Street address
136 DAVIS LANE
City / state / ZIP
Lafollette, TN 37766
Phone
(423) 562-0760
Website
www.genesishcc.com/CumberlandVillage

About this facility — Cumberland Village Care

Cumberland Village Care is a Medicare/Medicaid-certified skilled nursing facility in Lafollette, Tennessee. It is licensed for 182 beds — well above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 3 senior care facilities in Lafollette and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Cumberland Village Care 26 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $18,769 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Regency Health Services, Llc
Direct owner — 100% stake — since 2015
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2012
Flowers, Rob
Operational control · Additional disclosable party — since 2017
Gen Operations I Llc
Indirect owner — since 2012
Gen Operations Ii Llc
Indirect owner — since 2012
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2012
Genesis Holdings Llc
Indirect owner — since 2015
Mansour, Elie
Operational control · Additional disclosable party — since 2020
Mendelson, Avi
Officer — since 2024
Sun Healthcare Group, Inc.
Indirect owner — since 2012
Sunbridge Healthcare Llc
Indirect owner — since 2008
Whitman, Arnold
Indirect owner — since 2012

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-01-15
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$18,769 total
Last standard inspection
2025-01-14
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$392 per day (≈ $11,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
79% Medicaid · 9% Medicare · 12% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
7% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
182
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-01-30Health inspectionComplaint-triggered1 citation
F-0908
E · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2025-02-19
2025-01-14Health inspection4 citations
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-02-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-18
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-02-18
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-18
6 earlier / fire-safety inspections (21 citations)
2024-10-23Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-29
2024-09-11Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-01
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-29
2021-10-20Health inspection1 citation
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-11-23
2019-10-29Health inspection7 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2019-12-06
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-12-06
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2019-12-06
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-12-06
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2019-12-06
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2019-12-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-12-06
2025-01-14Fire-safety inspection7 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-02-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-02-18
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-02-18
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-02-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-18
2019-10-29Fire-safety inspection3 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2019-12-06
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-12-06
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-12-06

Federal penalties

2024-09-11Fine$18,769
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445276.

Visitor reviews

What people say on Google.
4.3137 ratings on Google
★★★★★Amber Daugherty · 2026-07-22 · via Google

“Lori and Brandy are absolutely AMAZING, they go above and beyond with their activities and always make it so easy join and help host something for them! The clinical staff is also amazing! They truly treat each person like family! Rhonda and Beth also always go above and beyond!”

★★★★★Nancy Hutson · 2025-12-23 · via Google

“We went to see Santa! The staff was all very pleasant, helpful, and full of the Christmas spirit. They were giving the residents a great Christmas event with all the activities. They truly care about their patients and treat them like family.”

★karen herron · 2026-05-15 · via Google

“I’d give zero stars if possible. Cumberland Village appears to be very short staffed. A nurse told me they are so short staffed that the day nurses are giving night shift meds. No one monitored Mom’s eating or drinking and she became severely dehydrated ( per ER doctor) after my brother and I both asked if she was drinking or not, which put her into severe kidney failure. She’s been back in the h…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered