Home›Browse›California›Victorville›Desert Knolls Convalescent Hospital

Nursing homeFAID #636

Desert Knolls Convalescent Hospital

14973 Hesperia Rd, VICTORVILLE, CA, 92395

(760) 245-6477

126 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

14973 Hesperia Rd

Victorville, CA 92395

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Public record summary

What we can show you for free.

Bed capacity

126

CMS facility ID

055076

Care type

Nursing home

County

San Bernardino

Facility name

Desert Knolls Convalescent Hospital

Legal entity

Spring Valley Post Acute Llc

Street address

14973 Hesperia Rd

City / state / ZIP

Victorville, CA 92395

Phone

(760) 245-6477

About this facility — Desert Knolls Convalescent Hospital

Desert Knolls Convalescent Hospital is a Medicare/Medicaid-certified skilled nursing facility in Victorville, California. It is licensed for 126 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 40 senior care facilities in Victorville and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Desert Knolls Convalescent Hospital 53 times across 14 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $57,810 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Stacy Sanchez

Parent company

David Johnson

Ownership type

For profit - Limited Liability company

Registered owners & officers

Chambers, Thomas

Direct owner · Operational control · Additional disclosable party — since 2013

Johnson, David

Direct owner · Operational control — since 2013

Meridian Management Services Llc

Operational control — since 2013

Reddy, Hari

Operational control · Additional disclosable party — since 2023

Soni, Preyas

Operational control · Additional disclosable party — since 2023

Spring Valley Post Acute Llc

Operational control · Additional disclosable party — since 2013

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1971-02-19

CMS overall rating

2 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$57,810 total

Last standard inspection

2026-03-05

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$934 per day (≈ $28,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 34% Medicare · 19% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

82% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

126

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-05Health inspection6 citations

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-04-04

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-04-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-04

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-04-04

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-04-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-04

2025-09-26Health inspectionComplaint-triggered1 citation

F-0604

K · Immediate jeopardyFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

12 earlier / fire-safety inspections (46 citations)

2025-03-13Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-07

2024-11-21Health inspection6 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-12-13

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-13

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-12-13

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-13

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-12-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-13

2024-11-13Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-25

2024-06-12Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-08

2023-10-09Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-30

2023-09-26Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-16

2023-08-31Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-11

2023-08-23Health inspectionComplaint-triggered1 citation

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-09-12

2022-02-04Health inspection11 citations

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-04-05

F-0646

D · No harm found

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2022-04-05

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2022-04-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-04-05

F-0802

D · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2022-04-05

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-04-05

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2022-04-05

F-0812

L · Immediate jeopardyFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-05

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2022-04-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-04-05

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2022-04-05

2026-03-05Fire-safety inspection1 citation

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-03-30

2024-11-21Fire-safety inspection8 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-23

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-12-23

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-12-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-23

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-12-23

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-23

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-12-23

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-23

2022-02-04Fire-safety inspection13 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-03-25

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2022-03-25

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2022-03-25

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-03-25

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-03-25

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-03-25

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-03-25

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-03-25

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-03-25

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-03-25

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-03-25

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2022-03-25

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-03-25

Federal penalties

2025-09-26Fine$11,940

2023-11-06Fine$4,587

2023-10-17Fine$4,587

2023-10-10Fine$4,587

2023-10-02Fine$4,587

2023-09-25Fine$4,587

2023-09-18Fine$4,587

2023-09-11Fine$4,587

2023-09-05Fine$4,587

2023-08-28Fine$4,587

2023-08-21Fine$4,587

Total fines$57,810

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055076.

Visitor reviews

What people say on Google.

2.58 ratings on Google

★Mary Alvarez · 2026-04-11 · via Google
“My friend was there for 6 weeks.I wouldn't put a dog there”

★★Kathleen Swenson · 2017-09-24 · via Google
“After visiting my father 9/23/17, I thought if he stays here he will die. He told me he screamed for assistance for a long time ... no one came. I arrived at dinner time ... the man rooming with my father was in bathroom my father's lower body was exposed no sheet no blanket. The person that brought food told man in bathroom.... 'Mr ? you know you know ur not to go without assistance' .... and pro…”

★★★★★Ernie Griego · 2022-04-20 · via Google
“Staff was very caring and helpful. My father died in this facility after a long battle. Staff was very loving and professional with my family. We are grateful”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1821095647

Monthly federal file

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered