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Nursing homeFAID #248

Desert Terrace Healthcare Center

2509 NORTH 24TH STREET, PHOENIX, AZ, 85008
(602) 273-1347
ensignservices.net
108 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of DESERT TERRACE HEALTHCARE CENTER
Photo via Google · Desert Terrace Healthcare Center

Address

2509 North 24th Street
Phoenix, AZ 85008
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Public record summary

What we can show you for free.
Bed capacity
108
CMS facility ID
035014
Care type
Nursing home
County
Maricopa
Facility name
Desert Terrace Healthcare Center
Street address
2509 NORTH 24TH STREET
City / state / ZIP
Phoenix, AZ 85008
Phone
(602) 273-1347
Website
ensignservices.net

About this facility — Desert Terrace Healthcare Center

Desert Terrace Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Phoenix, Arizona. It is licensed for 108 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 749 senior care facilities in Phoenix and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Desert Terrace Healthcare Center 29 times across 14 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Corporation

Registered owners & officers

Burnam, Soon
Governing body · Officer — since 2006
Caretrust Gp Llc
Additional disclosable party — since 2002
Caretrust Reit Inc
Additional disclosable party — since 2002
Ctr Partnership Lp
Additional disclosable party — since 2022
Eaton, Alex
Governing body · Operational control · Additional disclosable party — since 2025
Ensign Services Inc
Additional disclosable party — since 2002
Hasan, Omair
Governing body · Operational control · Additional disclosable party — since 2020
Keetch, Chad
Officer — since 2011
Peterson, Forrest
Director — since 2019
Port, Barry
Owner of a disclosable party — since 2025
Terrace Holdings Az Llc
Additional disclosable party — since 2002

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-08-01
CMS overall rating
3 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-09-26
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$340 per day (≈ $10,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
78% Medicaid · 6% Medicare · 17% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
18% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-06-25Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2026-04-09Health inspectionComplaint-triggered1 citation
F-0839
D · No harm foundFrom a complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected 2026-05-05
10 earlier / fire-safety inspections (27 citations)
2026-01-22Health inspectionComplaint-triggered4 citations
F-0567
D · No harm foundFrom a complaint
Honor the resident's right to manage his or her financial affairs.
Corrected 2026-03-08
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-03-08
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-03-08
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-08
2025-12-03Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-05
2025-09-26Health inspection1 citation
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-11-10
2025-01-24Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-10
2024-10-10Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-24
2024-07-03Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-16
2024-01-16Health inspectionComplaint-triggered1 citation
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-06
2023-10-20Health inspection1 citation
F-0680
D · No harm found
Ensure the activities program is directed by a qualified professional.
Corrected 2023-11-27
2022-09-09Health inspection11 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2022-10-24
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-10-24
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-10-24
F-0676
E · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2022-10-24
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-10-24
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-10-24
F-0691
D · No harm found
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2022-10-24
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-10-24
F-0732
B · No harm found
Post nurse staffing information every day.
Corrected 2022-10-24
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-10-24
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-10-24
2023-10-20Fire-safety inspection5 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-07
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-12-07
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-12-07
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-07
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-12-07
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035014.

Visitor reviews

What people say on Google.
3.8295 ratings on Google
★★★★K. Jackson · 2026-05-12 · via Google

“Being somewhat apprehensive of nursing facilities it’s advisable to be certain that the facility is visually in order and to ask questions and importantly nurses and administrators are available to patients and family or friends, Desert Terrace responded to my questions and investigated all concerns, great job”

★★★★★Jason Payne · 2026-04-17 · via Google

“Desert Terrace Healthcare Center provides exceptional rehab care. The therapy team is knowledgeable and motivating, and the nursing staff is attentive and responsive. They have a top-notch coordinated approach. The facility is clean and well-run, and the staff’s dedication really stands out. Highly recommend.”

★★★★Dawn Rodriguez · 2026-06-10 · via Google

“Not gonna lie, it hard to manage a long term facility. I wish they showed more concern for residents. The CNAs seem to stay busy but I hope they have proper staffing. ✨️ maybe posting shower days would help.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered