Home›Browse›Massachusetts›Lowell›D'youville Senior Care

Nursing homeFAID #5870

D'youville Senior Care

981 VARNUM AVENUE, LOWELL, MA, 01854

(978) 458-4083

www.dyouville.org

208 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · D’Youville Life & Wellness Community

Address

981 Varnum Avenue

Lowell, MA 01854

Get directions

Map facilities in this area

All facilities in Lowell

Public record summary

What we can show you for free.

Bed capacity

208

CMS facility ID

225515

Care type

Nursing home

County

Middlesex

Facility name

D'youville Senior Care

Street address

981 VARNUM AVENUE

City / state / ZIP

Lowell, MA 01854

Phone

(978) 458-4083

Website

www.dyouville.org

About this facility — D'youville Senior Care

D'youville Senior Care is a Medicare/Medicaid-certified skilled nursing facility in Lowell, Massachusetts. It is licensed for 208 beds — well above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 11 senior care facilities in Lowell and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited D'youville Senior Care 54 times across 11 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Altenweg, Mark

Managing employee · Director · Officer · Operational control — since 2003

Archambault, Jeanne

Operational control — since 2011

Bresnick, Louis

Operational control — since 2017

Brown, Thomas

Operational control — since 2010

Clermont, Joaseph

Operational control — since 2014

Cochran, Mark

Operational control — since 2010

D'youville Leadership Solutions, Inc

Operational control — since 2012

Ferrick, Michael

Managing employee · Operational control — since 2017

Frechette, Gerard

Operational control — since 2013

Gori, Peter

Operational control — since 2014

Harden, Diane

Managing employee — since 2006

Hoey, Amy

Operational control — since 2012

Howard, Carol

Operational control — since 2014

Knight, Margaret

Operational control — since 2015

Larochelle, Steven

Operational control — since 2014

Leblanc, Pauline

Operational control — since 2013

Linnehan, James

Operational control — since 2008

Malo, Prescille

Operational control — since 2007

Martin, William

Operational control — since 2015

Prendergast, Naomi

Managing employee · Director · Officer · Operational control — since 2004

Ramirez, Judith

Operational control — since 2013

Sutcliffe, Arthur

Operational control — since 2013

Young, Robert

Operational control — since 2015

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

1 of 5 stars

Health deficiencies

22 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-15

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$445 per day (≈ $13,530/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

50% Medicaid · 5% Medicare · 46% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

9% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

208

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-29Health inspectionComplaint-triggered1 citation

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-07-23

2026-04-15Health inspection15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-18

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-05-18

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-05-18

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-05-18

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2026-05-18

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-05-18

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-05-18

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-05-18

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-05-18

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2026-05-18

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-18

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2026-05-18

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-05-18

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-18

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-18

8 earlier / fire-safety inspections (38 citations)

2026-02-17Health inspectionComplaint-triggered2 citations

F-0561

D · No harm foundFrom a complaint

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2026-03-13

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-03-13

2026-01-13Health inspectionComplaint-triggered3 citations

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2026-02-27

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-02-13

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-02-13

2025-12-04Health inspectionComplaint-triggered1 citation

F-0687

D · No harm foundFrom a complaint

Provide appropriate foot care.

Corrected 2025-12-31

2025-04-11Health inspection9 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-05-02

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-05-07

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-07

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-07

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-07

F-0761

E · No harm found

Corrected 2025-05-07

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-05-07

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-07

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-07

2024-08-21Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-25

2024-05-31Health inspection9 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-22

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2024-06-22

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-06-22

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-06-22

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-06-22

F-0761

E · No harm found

Corrected 2024-06-22

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-06-22

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-06-22

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-22

2026-04-15Fire-safety inspection5 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2026-06-30

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-06-30

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-30

K-0372

C · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-30

K-0908

E · No harm found

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2026-06-30

2025-04-11Fire-safety inspection8 citations

K-0131

F · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2025-05-07

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-05-07

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-05-07

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-07

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-05-07

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-05-07

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-05-07

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-07

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225515.

Visitor reviews

What people say on Google.

4.254 ratings on Google

★★★★★Cliff V · 2026-08-08 · via Google
“I am sincerely appreciative of the extraordinary care that my mother received at D’Youville Senior Care. My mom was a resident in the Commodore Lane section for approximately 4 years. She had dementia and needed a skilled level of care. Two years into her stay she needed to be placed on a feeding tube along with a wound dressing changed twice a day for radiation treatments of breast cancer. Ne…”

★★★★★Denise Crompton · 2026-06-03 · via Google
“I did a lot of research before deciding to apply to the Saab Residence for my husband and myself. Our experience here is positive as I expected, especially when my husband needed emergency help. The staff both at Saab and the D'Youville nursing home, where my husband resides now, has been very supportive. I am so happy there was a wonderful place for us when we needed it, and I appreciate the hel…”

★★★★★Lyndabeth Abraham · 2026-06-23 · via Google
“We are very happy with the care our loved one has received at Saab residents. The stay started out as respite care and has recently moved to permanent residence. The staff is very caring and attentive. I am very happy with the choice we made!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered